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Versa HD Comments
Filtered view: All
Subject Expert
Commentary Summary
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User Commentary
Director
Service and Support
Because we are under a service agreement, Elekta doesn’t charge for every little thing. The service...
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Director
Functionality and Upgrades
I like the ease of use and dependability of Elekta’s product. We have very good uptime with the...
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VP/Other Executive
Functionality and Upgrades
Elekta is very good about upgrades. Their project management team is incredible and very thorough....
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VP/Other Executive
Functionality and Upgrades
The Versa HD is fantastic for the way we use and push it. It is incredibly powerful and fast, and...
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VP/Other Executive
Functionality and Upgrades
Elekta has the ability to monitor a number of their products remotely. If they see something wrong,...
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VP/Other Executive
Functionality and Upgrades
Versa HD is a staple for our department. We have a lot of other equipment that complements the...
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Director
Functionality and Upgrades
Elekta has done a nice job with the Versa HD. We really like the speed, high functionality, and...
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Director
Service and Support
Elekta has really strong field engineers. They are excellent to work with, and they work around our...
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VP/Other Executive
Service and Support
Elekta has good people in the field. Those people are knowledgeable and willing to help. Elekta has...
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VP/Other Executive
Functionality and Upgrades
The product is really good. Our team likes the larger MLC. The product gives us more flexibility...
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VP/Other Executive
Technology
The product is really reliable. We don't have unexpected downtime; the time that we are down is...
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Director
Technology
The Versa HD was a positive step in the right direction for Elekta. The product really put Elekta...
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Director
Other Observations & Comments
We have had a few ups and downs with Elekta. They went through a phase where we had to get a little...
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COO
Technology
We really like the Versa HD. We have referred others to the product, and we will continue to do so...
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VP/Other Executive
Service and Support
Elekta has been going through some growing pains and changes, but things are turning around. It...
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VP/Other Executive
Service and Support
The field service team from Elekta has always been really strong. Elekta has good people who work...
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Manager
Functionality and Upgrades
I don't get deeply involved in the equipment side of things, but the equipment is part of our larger...
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Manager
Functionality and Upgrades
I feel like the product is fairly straightforward, easy, and intuitive. It is similar to other...
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Director
Functionality and Upgrades
The product gives us the ability to do all types of treatments. The Versa HD is very reliable and...
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Director
Functionality and Upgrades
The vendor could improve the way that the system is designed. We want a tabletop with a higher...
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CEO/President
Functionality and Upgrades
We have really enjoyed the versatility of the Versa HD. We put out an RFP and purchased a new Versa...
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CEO/President
Service and Support
The field service from Elekta has been excellent. We get red-carpet service, and our service...
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Director
Other Observations & Comments
I think the vendor executives have focused a little more on their other products and have perhaps...
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Director
Other Observations & Comments
We haven’t needed anything from the vendor during the COVID-19 crisis. They did some seminars and...
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Director
Relationship
The vendor has good products that are price performers and generally work as advertised. I am...
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Director
Functionality and Upgrades
Our experience with the product has been excellent. It has good uptime, and we haven’t had any...
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Director
Implementation and Training
The training we get is fine; we just don’t need a lot. Once we buy one product for the system and...
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Director
Technology
The product is not as integrated as the new machines are, and the consoles are a little more complex...
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Physicist
Functionality and Upgrades
The Versa HD’s image quality is good, and so is the vendor's service. Elekta provides all the tools...
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Director
ROI / Cost (care and feeding)
Elekta is pretty up front about their charges. We haven't seen any surprises. A lot of the support...
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Director
Implementation and Training
Elekta does come on-site for training. I would have to rate the training pretty high. Our users are...
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Director
Other Observations & Comments
I can't say that the product is perfect, but I can't think of anything that isn't working as...
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Director
Lessons Learned
If there is a support agreement in place and plenty of spare parts, everything will be fine....
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Director
Functionality and Upgrades
The product isn't super easy to use, but we have a lot of people who are comfortable using it. We...
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Director
Functionality and Upgrades
Whenever a new machine is coming in, Elekta comes on-site. When we do upgrades with Elekta, they...
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Director
Relationship
With any vendor relationship, there are times that are good and times that aren't so good. Things...
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Physician
Lessons Learned
Elekta hasn’t really required any upgrades to my knowledge. I don’t think we have had any. Using...
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Physician
ROI / Cost (care and feeding)
All products are overpriced, but the bottom line is we can either get a product that is...
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Director
Functionality and Upgrades
Versa HD is one of the more current technologies that the vendor has come out with in terms of...
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