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EpicCare Inpatient EMR (Non-US) Comments
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User Commentary

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VP/Other Executive

Epic has helped us exchange data to and from Epic systems. I have heard that Epic gets a bad...

Jun 2021
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VP/Other Executive

Keeping up with Epic's new upgrade schedule is extremely cumbersome and difficult. Our resources and...

Jun 2021
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CIO

Requirements are different from region to region. When we were implementing the interface, we saw...

May 2021
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CIO

I see no difference in the availability of normal system updates between the United States and our...

May 2021
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CIO

To become a global vendor, Epic should include more people from outside the United States on the...

May 2021
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CMIO

Epic has been a good partner during the COVID-19 pandemic. They have gone above and beyond to...

May 2021
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CMIO

We have considered using Community Connect, but our organization doesn't have a good framework for...

May 2021
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Director

The support that we have gotten from Epic during the COVID-19 pandemic has been as good as it can...

Apr 2021
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Director

Epic does their best to make EpicCare Inpatient EMR work for our country's market. They have been...

Apr 2021
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Director

Since Epic has moved their office, we have received the same service that we were receiving before,...

Apr 2021
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Director

The benefit of working with Epic is that we can build a lot ourselves. That makes Epic different...

Apr 2021
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Director

Epic could do a better job of making the system easy to use. They could team up with Apple to make...

Apr 2021
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Manager

The ongoing training we get from Epic is great. They are one of the best training teams in the...

Apr 2021
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Manager

Epic claims the system is intuitive, but there are so many ways to do the same thing in the product,...

Apr 2021
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CIO

Epic must evolve from a US vendor to a global vendor. Epic is still transitioning.

Apr 2021
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CMO

We are happy that we have the system because of the pandemic. The system helps us see the hospital...

Feb 2021
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CMO

Epic's strengths are implementation and execution. We like working with Epic because of our culture.

Feb 2021
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CMO

We have a good relationship with Epic. Some things are probably based more on an American way of...

Feb 2021
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CMO

Judging the quality of the training is very difficult because our people have to do the training in...

Feb 2021
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CMO

Epic is an interesting company. They have difficulty understanding the different markets outside the...

Feb 2021
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CMO

I am happy with the ease of use, but our senior doctors are probably not as happy. The problem is...

Feb 2021
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CMO

Epic is interested enough in our well-being as a customer, but my Epic BFF has changed a few times,...

Feb 2021
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CMO

Epic has an integration problem with one of our third-party vendors. Neither our organization nor...

Feb 2021
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CNO

I have been very satisfied with Epic's support people during COVID-19. Even after many years since...

Oct 2020
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CNO

We would buy from Epic again. We just had a discussion on the board level about whether we should...

Oct 2020
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CNO

Epic for sure doesn't keep all of their promises. However, that is not my experience with Epic. Some...

Oct 2020
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CNO

I haven't received any ongoing training myself. We do all of the functionality training for the...

Oct 2020
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CNO

We have had a strategic discussion with people from Epic on the way the software is built. For...

Oct 2020
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