Scheduled Video Visits Commentary
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Subject Expert
Schafer Jackson
Research Director
Commentary Summary
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User Commentary
Relationship
Oracle Health could involve the end user a bit more. Cerner did that. Oracle still does that but to...
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Culture, Relationship
Oracle Health keeps their promises as best as they can unless there is a misunderstanding. Since...
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Product
Scheduled Video Visits is very expandable and contractable. We can use what pieces we are offering...
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Product
If an organization doesn't have anything else, Cerner Video Visits is an option that is included...
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Product
Both the patient and provider have to have already signed up for a portal account to use it; we...
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Operations, Product
Launching the product isn't the easiest or cleanest process from within the chart, and we have to...
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Value
We have to pay for additional support for the patient portal, but it is pretty good. It stinks that...
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Product
The product is a little clunky and slow. And we can't integrate multiple products with it, whereas...
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Relationship
The support people are part of a one-off team as opposed to being part of the core Cerner support...
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