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Value, Value
Philips' charges are huge and expensive. That is probably because Philips knows that their system is...
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Relationship, Relationship
Philips' local support is good. They have people who have been part of their organization for quite...
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Relationship, Relationship
Philips' executives haven't been as involved with us as other vendors' executives have been. It is...
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Product, Product, Value, Value
I haven't seen many measurable outcomes from Carestream.
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Relationship, Relationship
We have a close relationship with Philips. However, they don't have enough team members to support...
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Loyalty, Loyalty
The system is quite slow. Many vendors are moving forward with AI, and Philips is trying to do that...
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Relationship, Relationship, Product, Product
Philips is a global company, and their R&D is strong. Many clients in our country are very...
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Relationship, Relationship, Product, Product
Philips' greatest strength is that their products stay ahead in the industry.
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Product, Product
The stability of Image Management Vue PACS is a troubling issue for us because there are often...
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Relationship, Relationship
The main area I would like to see Philips improve is their service. We have to go through the...
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Relationship, Relationship, Relationship, Relationship
Our local team hasn't changed with the acquisition, and they are still highly knowledgeable and...
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Product, Product, Product, Product
We would like more ease of use in developing and maintaining display protocols and plugging in AI...
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Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product
We made an upgrade recently and had some performance issues, but we have now resolved those. We...
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Relationship, Relationship, Relationship, Relationship
When Carestream was acquired by Philips, there was a pause in development for about a year, and the...
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Value, Value, Value, Value
Compared to Carestream, Philips is looking to charge a lot more. We requested some training, and...
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