ROI Healthcare Solutions Business Solutions Implementation Services Comments

 

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User Commentary

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Director

Project Results

Our contact at ROI Healthcare Solutions was supposed to come on-site during several key times...

Jul 2020
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Director

People and Knowledge

We were looking for somebody really specific for a project, and we got great ROI. At the end of...

Jul 2020
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Manager

Project Results

Our project with ROI Healthcare Solutions went well. We met our goals, and we were under budget. We...

Jul 2020
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Manager

People and Knowledge

I have worked with the vendor a few times. For our most recent project, our consultant had not only...

Jul 2020
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Manager

Tools and Methodology

I would recommend and have recommended the vendor. When we went live with our system, ROI Healthcare...

Jul 2020
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Director

Tools and Methodology

A project manager was assigned to us that we paired with an internal project manager. They did the...

Jun 2020
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Director

Tools and Methodology

ROI Healthcare Solutions did some training. It wasn't widespread and didn't impact every single end...

Jun 2020
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Director

People and Knowledge

Multiple staff members and consultants get the highest score, and one person is a couple of points...

Jun 2020
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Director

Project Results

I would for sure recommend the vendor. They understood our time frames, and they provided value in...

Jun 2020
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Director

ROI and Cost

ROI Healthcare Solutions avoided charging for every little thing. They were a very good partner....

Jun 2020
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CIO

Project Results

We brought in ROI Healthcare Solutions to find out where our problems are so that we can fix them....

Jan 2020
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CIO

People and Knowledge

The vendor's level of knowledge and expertise on our product is exceptional. Their knowledge of the...

Jan 2020
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CIO

Tools and Methodology

The vendor went through our system and knew how it was supposed to be. They did a gap analysis and...

Jan 2020
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CIO

Project Results

Whether the vendor has consistently exceeded my expectations is an interesting question because I...

Jan 2020
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CIO

Relationship

I have known the folks at ROI Healthcare Solutions for a long time. I am very fond of them. ROI...

Dec 2019
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CIO

ROI and Cost

ROI Healthcare Solutions charges for every little thing, and they are expensive.

Dec 2019
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VP/Other Executive

People and Knowledge

I am definitely satisfied with the people at ROI Healthcare Solutions and the knowledge that I...

Oct 2019
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VP/Other Executive

Relationship

The vendor's executive team follows up on things; I have regular calls with an executive to see...

Oct 2019
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VP/Other Executive

Tools and Methodology

I am happy with the strategic ability that ROI Healthcare Solutions offers our organization. I think...

Oct 2019
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Director

People and Knowledge

We had application leads, builders, analysts, a report writer, and additional people as needed. The...

Oct 2019
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Director

ROI and Cost

ROI Healthcare Solutions doesn't charge for every little thing. It is tough to say whether we would...

Oct 2019
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Director

Project Results

ROI Healthcare Solutions didn't exceed my expectations, but they met my expectations with strategy...

Oct 2019
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Director

Other Observations

The service delivered from ROI Healthcare Solutions was good. I don't think that I would consider...

Oct 2019
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Director

Project Results

ROI Healthcare Solutions really responded to us, heard us, and had a presence when we needed their...

Oct 2019
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Director

Tools and Methodology

From time to time, we had to push ROI Healthcare Solutions a little to drive tangible outcomes. We...

Oct 2019
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Director

Project Results

We were in the eleventh hour and needed a different resource. Once we made that shift, our...

Oct 2019
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Manager

Relationship

ROI Healthcare Solutions met our expectations. They rode in on a white horse and saved us, and they...

Oct 2019
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Manager

ROI and Cost

ROI Healthcare Solutions definitely avoided nickel-and-diming us. We used them for more time and...

Oct 2019
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Manager

Relationship

We really didn't have any executive involvement other than during the invoice processing or...

Oct 2019
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Manager

Project Results

We didn't have a very successful implementation with our previous vendor. As we were in the process...

Oct 2019
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Manager

People and Knowledge

The payroll resource absolutely did train and transfer knowledge to our operational staff, but not...

Oct 2019
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Manager

Future Outlook

We were able to get some really good resources from ROI Healthcare Solutions, especially in the...

Oct 2019
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Manager

Project Results

From a payroll perspective, one of ROI Healthcare Solutions' resources saved us. I would also say...

Oct 2019
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Manager

Other Observations

ROI Healthcare Solutions isn't very strong on project management expertise. I am seeing that ROI...

May 2019
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Manager

Tools and Methodology

We are knee-deep in ROI Healthcare Solutions, and they have done a very good job. I am confident...

May 2019
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Manager

Relationship

The executives aren't as engaged with us as much as the technical person that we work with, but ROI...

May 2019
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VP/Other Executive

People and Knowledge

ROI Healthcare Solutions people are fantastic. I am trying to figure out how to not let one of their...

Apr 2019
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VP/Other Executive

Lessons Learned

We have problems in our healthcare system with finding consultants that understand both sides of our...

Apr 2019
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VP/Other Executive

People and Knowledge

The project manager we worked with from ROI Healthcare Solutions did a great job.

Apr 2019
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VP/Other Executive

People and Knowledge

ROI Healthcare Solutions knew the product that they were helping us with inside and out. I got the...

Apr 2019
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VP/Other Executive

Project Results

I would hire ROI Healthcare Solutions again in a heartbeat. We got a lot for our money. ROI...

Apr 2019
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VP/Other Executive

Tools and Methodology

ROI Healthcare Solutions provides a strategic plan, but I think they need a broader plan. They at...

Apr 2019
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VP/Other Executive

ROI and Cost

ROI Healthcare Solutions was a very good partner. They did a great job, and they delivered what we...

Apr 2019
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VP/Other Executive

Other Observations

I haven't seen one of ROI Healthcare Solutions' executives in a very long time, but I haven't needed...

Apr 2019
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Manager

People and Knowledge

We got involved with ROI Healthcare Solutions because we were having issues with another vendor in...

Apr 2019
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Manager

Relationship

ROI Healthcare Solutions was great to work with whenever we needed additional help or to change...

Apr 2019
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Manager

Project Results

After we implemented, we realized that the software version we were on didn't have a large customer...

Apr 2019
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Manager

People and Knowledge

ROI Healthcare Solutions' people were experienced subject matter experts. They really understood the...

Apr 2019
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Manager

People and Knowledge

ROI Healthcare Solutions knew the platform that we were implementing. They understood the screens,...

Apr 2019
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Manager

People and Knowledge

The project management that ROI Healthcare Solutions provides is pretty much universal. They can go...

Apr 2019
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Manager

Relationship

ROI Healthcare Solutions has very good customer service. I can pick up the phone and call one of the...

Apr 2019
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Manager

Sales and Contracting

ROI Healthcare Solutions is flexible about pricing. They don't just have an hourly rate and tell us...

Apr 2019
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Manager

People and Knowledge

ROI Healthcare Solutions has a great project management component, system expertise, and leadership...

Apr 2019
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Manager

People and Knowledge

ROI Healthcare Solutions is one of the few vendors who tell us when something isn't their area of...

Apr 2019
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Manager

Tools and Methodology

When I ask ROI Healthcare Solutions for a good project manager, they take the time to search for...

Apr 2019
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Manager

People and Knowledge

I would highly recommend ROI Healthcare Solutions. There are really no flaws within the company....

Apr 2019
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Manager

Project Results

The people from ROI Healthcare Solutions got their job done. We never even knew they were here. They...

Apr 2019
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Manager

ROI and Cost

ROI Healthcare Solutions takes their time to work with us on a rate that makes sense. If I told them...

Apr 2019
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Manager

Relationship

We have built a relationship with ROI Healthcare Solutions. In my job, I have to deliver on pretty...

Apr 2019
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Manager

Project Results

ROI Healthcare Solutions is really good at what they do. They are always either ahead of schedule or...

Apr 2019
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Manager

Relationship

ROI Healthcare Solutions' executives aren't always trying to sell us things. We have a relationship...

Apr 2019
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Manager

ROI and Cost

ROI Healthcare Solutions could probably charge us more for the things they do because the return is...

Apr 2019
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CIO

Project Results

ROI Healthcare Solutions has been good so far. We have had a couple of opportunities to refine our...

May 2018
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CIO

Relationship

ROI Healthcare Solutions tries to avoid charging for every little thing. They are pricey, so we push...

May 2018
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Project Results

ROI Healthcare Solutions was unresponsive about some of the service they were supposed to deliver...

Apr 2018
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People and Knowledge

We ended up doing part of our project with ROI Healthcare Solutions ourselves because we were...

Apr 2018
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Tools and Methodology

Responsiveness can make or break a project. We were working on a difficult project with ROI...

Apr 2018
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People and Knowledge

ROI Healthcare Solutions has a very knowledgeable team, and they know the products we are using....

Apr 2018
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VP/Other Executive

Relationship

ROI Healthcare Solutions was on-site, and they worked with us. They truly were a partner. They...

Mar 2018
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VP/Other Executive

ROI and Cost

The only thing ROI Healthcare Solutions could improve on is their rates. They could fine tune the...

Mar 2018
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Manager

People and Knowledge

Our project with ROI Healthcare Solutions was done with several agents. A couple handled an...

Oct 2017
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Manager

Project Results

ROI Healthcare Solutions did excellent work, and they were really conscious of how much time they...

Oct 2017
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Manager

Relationship

The ROI Healthcare Solutions executives were as involved as they needed to be.

Oct 2017
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Manager

Other Observations

The ROI Healthcare Solutions staff offered solutions and alternative suggestions for maximizing the...

Oct 2017
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Manager

Project Results

ROI Healthcare Solutions was always on time. Whenever they said they were going to do something,...

Oct 2017
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VP/Other Executive

Project Results

Our experience with ROI Healthcare Solutions was very positive. They have very knowledgeable...

Oct 2017
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VP/Other Executive

Relationship

We did not have a lot of face-to-face interactions with ROI Healthcare Solutions' executive leaders....

Oct 2017
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VP/Other Executive

Project Results

I appreciate that ROI Healthcare Solutions has some really great technical people who have developed...

Oct 2017
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Director

Tools and Methodology

ROI Healthcare Solutions is probably the best third-party staffing group I have ever worked with....

Oct 2017
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Director

Other Observations

ROI Healthcare Solutions doesn't necessarily provide innovation. They provide staff augmentation....

Oct 2017
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Director

ROI and Cost

ROI Healthcare Solutions doesn't nickel-and-dime us.

Oct 2017
 Helpful

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Director

Relationship

ROI Healthcare Solutions provides top-notch service. Their people are trusted advisers and continue...

Oct 2017
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Manager

People and Knowledge

We couldn't be happier with ROI Healthcare Solutions. The people from ROI Healthcare Solutions have...

Oct 2017
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Manager

People and Knowledge

ROI Healthcare Solutions worked with our implementation team on our mobile supply chain. ROI...

Oct 2017
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CIO

Tools and Methodology

I am very impressed with ROI Healthcare Solutions. Several years ago, Computer Sciences Corporation...

Sep 2017
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CIO

Other Observations

We have decided that ROI Healthcare Solutions is in third position for us as we look for help,...

Sep 2017
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