Eclipse Comments

 

Featured  Report

Preferences

   Bookmark

Give your feedback

Current Time Inside Cache Tag Helper: 9/30/2020 12:47:04 AM and Model.EvProductId = 1526

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

User Commentary

Sort by

Director

ROI / Cost (care and feeding)

I worked on an old version of another system, so I don't necessarily feel like I have an...

Jul 2020
 Helpful

 or  to see details.

Director

Implementation and Training

I didn't like that we had to go out for training. Everything had to be on-site. I wish that we could...

Jul 2020
 Helpful

 or  to see details.

Director

Sales and Contracting

I haven't seen anything new in terms of technology that has come out for Eclipse since we bought it.

Jul 2020
 Helpful

 or  to see details.

Director

Service and Support

The clinical support from Varian has been very good. Anytime that I have called, I have had a pretty...

Jul 2020
 Helpful

 or  to see details.

Physicist

Interfacing and Integration

Eclipse is our treatment planning system, and it works very well. It also works well with our other...

Jul 2020
 Helpful

 or  to see details.

Physicist

Functionality and Upgrades

Varian doesn't avoid charging for every little thing. They need to be more adaptive and have...

Jun 2020
 Helpful

 or  to see details.

Physicist

Functionality and Upgrades

Compared to other treatment planning systems, Eclipse is easier to use, and the programming...

Jun 2020
 Helpful

 or  to see details.

Physicist

Other Observations & Comments

We have still been able to operate and do our thing throughout the pandemic. The pandemic hasn't...

Jun 2020
 Helpful

 or  to see details.

Physicist

Interfacing and Integration

I like the solution's integration with ARIA and the TrueBeam. Everything reads from the same...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

We have had no problems with upgrades on the product. The vendor has been very strong, and the...

Jun 2020
 Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

We would like to transition away from using our third-party solution at all and start using just...

May 2020
 Helpful

 or  to see details.

COO

Interfacing and Integration

Eclipse is very tightly integrated with our Varian software and equipment. I like having all of our...

Apr 2020
 Helpful

 or  to see details.

COO

Technology

Our physicians really like Eclipse, and they feel it is the best TPS in the industry. They feel it...

Apr 2020
 Helpful

 or  to see details.

COO

Relationship

Varian is good to work with, and their team is constantly in contact with our team. We also have an...

Apr 2020
 Helpful

 or  to see details.

COO

Functionality and Upgrades

I can't speak deeply to the functionality, but I know our physicians get asked for their opinions...

Apr 2020
 Helpful

 or  to see details.

Physicist

ROI / Cost (care and feeding)

For the most part, Varian avoids charging for every little thing. They don't charge us for everything....

Apr 2020
 Helpful

 or  to see details.

Physicist

Other Observations & Comments

Proactive service is a tough thing to judge in a vendor that provides treatment planning software....

Apr 2020
 Helpful

 or  to see details.

Physicist

Relationship

I haven't had any problems with the executive involvement. It is fine, and I am satisfied.

Apr 2020
 Helpful

 or  to see details.

Physicist

Functionality and Upgrades

The software package is good. It doesn't have a lot of bugs in terms of things that would cause...

Apr 2020
 Helpful

 or  to see details.

Physicist

Service and Support

Varian's support is really good. They have phone support, and we can usually get ahold of someone...

Apr 2020
 Helpful

 or  to see details.

Physician

Relationship

Varian keeps all of their promises concerning Eclipse. I would buy this solution again. The graphics...

Mar 2020
 Helpful

 or  to see details.

Physician

Functionality and Upgrades

Eclipse is not consistent with zooming in or out. In some parts of Eclipse, we zoom in by rolling...

Mar 2020
 Helpful

 or  to see details.

Manager

Service and Support

Varian has actually delivered new technology that we haven't implemented yet. They have delivered...

Jan 2020
 Helpful

 or  to see details.

Manager

Service and Support

The product works and runs surprisingly well considering how complicated it is. Varian is here to...

Jan 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The system's ease of use is good. We pretty much set up new people, and away they go. New users seem...

Jan 2020
 Helpful

 or  to see details.

Manager

Future Outlook

The phone support and the web support have gotten better. Varian switched to a help desk for the...

Jan 2020
 Helpful

 or  to see details.

Manager

Service and Support

The product is definitely worth the money. I hope things will be good a year from now; things are...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Interfacing and Integration

We have Eclipse integrated with multiple other systems. We are spending a lot of time transferring...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Other Observations & Comments

I was trained on Eclipse, so it is all I know. I can’t really compare Eclipse to anything else...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

One of our teams has used Eclipse exclusively for patients undergoing stereotactic procedures....

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

One of the things that could use improvement in Eclipse is the workflow, specifically the workflow...

Jan 2020
 Helpful

 or  to see details.

Physicist

Functionality and Upgrades

I like how quickly Eclipse calculates things and how powerful it is. Eclipse has many options in...

Dec 2019
 Helpful

 or  to see details.

Physicist

Sales and Contracting

I don't necessarily think the Eclipse dose calculations are any more accurate than any other system....

Dec 2019
 Helpful

 or  to see details.

Physicist

ROI / Cost (care and feeding)

There are things that we have to pay Varian for, but if we had ARIA, we wouldn’t have to pay them twice....

Dec 2019
 Helpful

 or  to see details.

Physicist

Sales and Contracting

Varian comes out with new technology, but we have to buy it.

Nov 2019
 Helpful

 or  to see details.

Physicist

Other Observations & Comments

I really like the vendor’s hardware service and support. That is dependent on the local service...

Nov 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Varian needs to improve accumulating doses on reference points; I will scream that from the...

Nov 2019
 Helpful

 or  to see details.

Director

Other Observations & Comments

We will be shopping around and looking at all models, but I would like to stay with Eclipse because...

Nov 2019
 Helpful

 or  to see details.

Director

Relationship

We have had some turnover with our Varian service representative. That caused some issues, but...

Nov 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

I like all of Eclipse's contouring tools. A lot of them are automated, and that makes it quicker and...

Nov 2019
 Helpful

 or  to see details.

Physicist

Implementation and Training

There is basically no communication for ongoing training. There are some online resources, but there...

Nov 2019
 Helpful

 or  to see details.

Physicist

Interfacing and Integration

Eclipse is fairly easy to interface with other systems. I don’t really have a lot of complaints...

Nov 2019
 Helpful

 or  to see details.

Physicist

Technology

Eclipse is a Windows-based program, so it is very easy to move data into and out of it. It is pretty...

Nov 2019
 Helpful

 or  to see details.

Physicist

Functionality and Upgrades

Overall, Eclipse is fairly easy to use and is intuitive. It has a fairly understandable user...

Nov 2019
 Helpful

 or  to see details.

Physicist

Functionality and Upgrades

We implemented Eclipse ahead of our ARIA and TrueBeam implementations, and that did not work out...

Oct 2019
 Helpful

 or  to see details.

Physicist

Other Observations & Comments

Eclipse integrates better with other Varian solutions, so we had to drink Varian's Kool-Aid and...

Oct 2019
 Helpful

 or  to see details.

CEO/President

Service and Support

Support from Varian is nonexistent. We don’t even have a Varian representative who comes to our...

Oct 2019
 Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

Eclipse functions well. If we switch off of our medical oncology EMR, we will probably keep the...

Oct 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Our physicists use Eclipse, and its ease of use is good. The system's interfacing ability is great....

Sep 2019
 Helpful

 or  to see details.

VP/Other Executive

Interfacing and Integration

Our physicians like working with Varian, and they feel that Eclipse is a solid system. Eclipse works...

Aug 2019
 Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

Eclipse is a cumbersome product because of its complexity. However, that is just the way things are.

Aug 2019
 Helpful

 or  to see details.

Physicist

Relationship

Varian keeps their promises, even if they are delayed.

Jul 2019
 Helpful

 or  to see details.

Physicist

Functionality and Upgrades

Overall, the upgrades from Varian have been good. Our biggest issue has been with responsiveness and...

Jul 2019
 Helpful

 or  to see details.

Physicist

Service and Support

There tend to be delays with Varian’s support right now. Part of the reason for that is that the...

Jul 2019
 Helpful

 or  to see details.

Physicist

Relationship

If there is something urgent, Varian reaches out. Varian has done a few other things for us too.

Jul 2019
 Helpful

 or  to see details.

Physicist

Functionality and Upgrades

Our upgrade was very delayed. Varian has a long backlog.

Jul 2019
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

Like other oncology systems, Eclipse is expensive. Everything we do has a huge price tag. We have...

Jun 2019
 Helpful

 or  to see details.

VP/Other Executive

Implementation and Training

I can’t recall any major issues with the implementation. I think the training was good.

May 2019
 Helpful

 or  to see details.

VP/Other Executive

Service and Support

We haven’t had any problems with the tool at all. The tool has met all of our needs and more. I...

May 2019
 Helpful

 or  to see details.

VP/Other Executive

Relationship

Varian's executives have been pretty responsive.

May 2019
 Helpful

 or  to see details.

VP/Other Executive

Other Observations & Comments

The Varian system is definitely a little pricier than some of the other options are. Eclipse has a...

May 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Eclipse is solid, and our physicians really like it. We have two treatment planning solutions, and...

May 2019
 Helpful

 or  to see details.

Director

Interfacing and Integration

We love the integration with Eclipse, but to be fair, we only use Eclipse with TrueBeam so the...

May 2019
 Helpful

 or  to see details.

Director

Service and Support

The team for Eclipse is awesome. We work with the same people and they know their stuff. It is like...

May 2019
 Helpful

 or  to see details.

VP/Other Executive

Interfacing and Integration

The predominant accelerators that we have and the ones that we are purchasing going forward are from...

Apr 2019
 Helpful

 or  to see details.

VP/Other Executive

Interfacing and Integration

Eclipse will probably remain our standard for treatment-planning systems because most of our linear...

Apr 2019
 Helpful

 or  to see details.

VP/Other Executive

Other Observations & Comments

We use several treatment-planning systems, and the one that we used to support our linear...

Apr 2019
 Helpful

 or  to see details.

VP/Other Executive

Other Observations & Comments

Our hardware is committed to a Varian solution, so we will probably change our software to match the...

Apr 2019
 Helpful

 or  to see details.

Physician

Functionality and Upgrades

Eclipse is fairly user friendly. It is a good treatment-planning system. Varian could make some...

Apr 2019
 Helpful

 or  to see details.

Physician

Functionality and Upgrades

I don’t know what Varian does well. I have no idea. But we are stuck with our organization, so we...

Apr 2019
 Helpful

 or  to see details.

VP/Other Executive

Technology

The system is incredibly solid and continues to gain market share. I would say that it is the...

Feb 2019
 Helpful

 or  to see details.

Manager

Other Observations & Comments

We mostly interact with the Varian field service engineers. We don't hear a lot from anybody else in...

Nov 2018
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The dosimetrist, the physicist, and the staff don't seem to have a lot of complaints about Eclipse.

Nov 2018
 Helpful

 or  to see details.

Physicist

Functionality and Upgrades

We are really happy with Eclipse. It is one of our strongest software solutions. Varian does a nice...

Nov 2018
 Helpful

 or  to see details.

Physicist

Technology

We don't have a lot of issues or downtime with Eclipse, so it is a really easy product to manage.

Nov 2018
 Helpful

 or  to see details.

Physicist

Interfacing and Integration

Eclipse is really easy to use for the physicists. We do all of our treatment planning in Eclipse,...

Nov 2018
 Helpful

 or  to see details.

Physicist

ROI / Cost (care and feeding)

Eclipse is a strong product, but Varian charges a lot for support and upgrades. It is always really...

Nov 2018
 Helpful

 or  to see details.

CIO

Service and Support

The support and service are excellent. It feels like Varian has a strong team with a deep...

Nov 2018
 Helpful

 or  to see details.

CIO

Service and Support

Though we really feel that Eclipse is the best treatment-planning solution, one of our frustrations...

Nov 2018
 Helpful

 or  to see details.

CIO

Interfacing and Integration

Eclipse continues to be the gold standard in radiation oncology for treatment planning. Our...

Nov 2018
 Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

Any integration issues that we have with Eclipse seem to be tied to getting things in or out of...

Oct 2018
 Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

Eclipse is a good, solid system. The functionality is strong and continues to improve. Varian does a...

Oct 2018
 Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

It is interesting to me that Varian does so well with Eclipse because they never seem to focus on...

Oct 2018
 Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

We are really happy with Eclipse because it is very strong and has deep functionality. The planning...

Oct 2018