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Enterprise Imaging 2015

Enterprise Imaging 2015
Strategies, Options, and Vendor Performance

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Enterprise imaging—the ability to store, view, and exchange images from multiple service lines—promises to revolutionize the imaging landscape. Yet many providers are still uncertain as to how to move forward. To add much needed context, KLAS conducted targeted interviews with 92 providers who have a clear enterprise imaging strategy to find out how these early adopters are moving forward and how well vendors perform in an enterprise imaging setting.

1. CENTRALIZED APPROACH TO ENTERPRISE IMAGING MOST POPULAR: 

Most providers implementing an enterprise imaging strategy adopt a centralized approach, using a VNA as the foundational piece of technology. Advantages of this approach include cost reductions and deeper interoperability, although few have seen cost reductions today. Other providers opt for a federated approach built around a universal viewer. Providers who use this approach say continuity of care is improved and clinicians are more efficient. Satisfaction for both groups of providers is high, and neither approach stands out as more effective than the other.



2. NO COMPREHENSIVE ENTERPRISE IMAGING SOLUTION EXISTS: 

PACS vendors have deep imaging experience and offer key enterprise imaging solutions, including VNAs, universal viewers, and image exchange, but there are gaps around specialty-specific functionality, analytics, and enterprise content management. Today providers cannot point to a single vendor that offers a complete enterprise imaging portfolio, although Agfa HealthCare, GE Healthcare, and Merge come close, with Merge standing out for widespread adoption and consideration.


OVERVIEW OF THE ENTERPRISE IMAGING MARKET TODAY

lifeIMAGE Leading the Image Exchange Market:  lifeIMAGE is highly considered by providers hoping to adopt an image exchange solution. Providers praise lifeIMAGE for their experience with large organizations and consistent development. Other frequently mentioned image exchange vendors include Agfa HealthCare, DICOM Grid, Merge, and Nuance.


WHAT SERVICE LINES ARE CONNECTED TO YOUR VNA/UNIVERSAL VIEWER?


WHAT IS DEPLOYED TODAY AND WHERE ARE PROVIDERS LOOKING IN THE FUTURE?


WHAT ROLE DOES YOUR PACS VENDOR PLAY IN ENTERPRISE IMAGING TODAY?

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2018 KLAS Enterprises, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.