HealtheEDW Comments

 

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Current Time Inside Cache Tag Helper: 9/20/2020 4:52:47 AM and Model.EvProductId = 187761

Commentary Summary

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User Commentary

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VP/Other Executive

Implementation and Training

Our implementation started out very poorly, but it eventually evolved into something better and more...

Aug 2020
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VP/Other Executive

Functionality and Upgrades

HealtheEDW brings in population health data and integrates it very well. The underpinning schema of...

Aug 2020
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VP/Other Executive

Lessons Learned

HealtheEDW was good at supplying us with an infrastructure to build population health dashboards and...

Aug 2020
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VP/Other Executive

Service and Support

Finding a knowledgeable person at Cerner was a challenge. When we could find the right support...

Aug 2020
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VP/Other Executive

Lessons Learned

Based on my understanding, outcomes are things that we can take action on to make a difference for...

Aug 2020
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VP/Other Executive

ROI / Cost (care and feeding)

We have an enterprise agreement. Because of that, there is no individual charging from Cerner.

Aug 2020
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VP/Other Executive

Functionality and Upgrades

HealtheEDW is great for analytics people, but we struggle when I want my end users to do more...

Aug 2020
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CIO

Service and Support

Cerner is perfect with HealtheEDW. Cerner is not a problem. Especially in the time of COVID-19,...

Jul 2020
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CIO

Relationship

The vendor avoids charging for every little thing. Maybe we structured our deal well. The vendor...

Jul 2020
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CIO

Service and Support

The product drives tangible outcomes. We have accomplished so much with the product, and the vendor...

Jul 2020
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CIO

Functionality and Upgrades

With the platform, we were able to make a sophisticated command-center dashboard for COVID-19...

Jul 2020
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CIO

Service and Support

I would like to see the vendor make improvements with the service desk. The vendor needs additional...

Jul 2020
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CIO

Functionality and Upgrades

We would like our documentation data to be available on the platform. We have some functionality we...

Jul 2020
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Director

Future Outlook

At the end of the day, the Cerner systems that we use the most and have the most impact on our...

Jul 2020
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Director

Service and Support

When it comes to the COVID-19 crisis, Cerner is actually leveraging HealtheEDW. They have brought...

Jul 2020
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Manager

Future Outlook

We have been working with Cerner on getting more data into the product from the EMR. We have gone...

May 2020
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Manager

Functionality and Upgrades

The data onboarding process takes a long time; the delay is between 12 and 36 hours. We would like...

Dec 2019
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Manager

Interfacing and Integration

The nice thing with HealtheEDW is that Tableau's software and other analytics pieces are integrated...

Dec 2019
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CEO/President

Interfacing and Integration

When we include independent physicians in the community, there are big issues with interoperability....

Nov 2019
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Director

Functionality and Upgrades

We get a lot of value from HealtheEDW from a population health perspective. We can’t do operational...

Nov 2019
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Director

Other Observations & Comments

We are still struggling with some of the third-party content that is available. Cerner has 3M...

Nov 2019
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Director

Functionality and Upgrades

HealtheEDW is making big improvements, but it is not quite as mature as HealtheRegistries.

Nov 2019
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Manager

Implementation and Training

When compared to other systems, the best thing about HealtheEDW is its speed. We are able to pull...

Oct 2019
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Manager

Relationship

We have Cerner people that we can reach out to directly when we have any questions, and we have an...

Oct 2019
 Helpful

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Manager

Implementation and Training

It took longer to get HealtheEDW going than we had hoped, especially when we were bringing claims...

Oct 2019
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Manager

Other Observations & Comments

Cerner has done pretty well in terms of keeping their promises. However, out of all the Cerner...

Oct 2019
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Manager

Functionality and Upgrades

HealtheEDW is a little harder to use than some of Cerner's other systems, but that is the nature of...

Oct 2019
 Helpful

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VP/Other Executive

Service and Support

My definition of proactivity is seeing an issue coming and helping address that in real time or...

Aug 2019
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VP/Other Executive

Functionality and Upgrades

We went to HealtheIntent, and people thought storing data from multiple EMRs in one warehouse...

Aug 2019
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VP/Other Executive

Lessons Learned

We need large troves of data, and pulling those together is a big hurdle. The challenge is managing...

Aug 2019
 Helpful

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CMIO

Relationship

Cerner is very attentive, and they do a very good job.

May 2019
 Helpful

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CMIO

Implementation and Training

The tools that we need are certainly in HealtheEDW, but Cerner hasn't been proactive about making...

May 2019
 Helpful

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CMIO

Functionality and Upgrades

HealtheEDW doesn't require a lot of training. What Cerner has given us has been good, but we don't...

May 2019
 Helpful

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Director

Functionality and Upgrades

The main challenge we have with HealtheEDW has to do with pulling in and validating external data so...

May 2018
 Helpful

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Director

Other Observations & Comments

We are trying to utilize HealtheEDW, but our knowledge and use of the system is still limited.

May 2018
 Helpful

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CMIO

ROI / Cost (care and feeding)

We have HealtheEDW, and we are using it for various purposes. By marrying claims and clinical data,...

May 2018
 Helpful

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CMIO

Functionality and Upgrades

HealtheEDW is a reporting tool, and we get data out of it for different projects. We are able to get...

May 2018
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Director

Functionality and Upgrades

The portion of HealtheEDW that Cerner manages is really good. Cerner spends a lot of time...

Apr 2018
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Director

Functionality and Upgrades

In revenue cycle, we are just starting the journey for analytics through HealtheEDW. We have...

Apr 2018
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Director

Functionality and Upgrades

Cerner has Vertica and Hadoop for the data underneath HealtheEDW; they have some great tools, and...

Apr 2018
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Director

Functionality and Upgrades

We are trying to build content in HealtheEDW in our clinical space. We have the sepsis solution, and...

Apr 2018
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Director

Future Outlook

There is a road map for development in the clinical space for HealtheEDW. I think 2018 will be a...

Apr 2018
 Helpful

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CEO/President

Interfacing and Integration

No one has really addressed the question of interoperability, including Cerner. Integration has been...

Mar 2018
 Helpful

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CEO/President

Relationship

Cerner has done a good job of creating a system that is relevant to the market. We signed a...

Mar 2018
 Helpful

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CEO/President

Other Observations & Comments

The system doesn't really have tools for predictive analytics. Cerner partners with vendors like 3M...

Mar 2018
 Helpful

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Director

Functionality and Upgrades

We have the EDW platform, but there are some transformations happening under the hood. Cerner is...

Mar 2018
 Helpful

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Director

Service and Support

We have been working with Cerner to try to get a better data dictionary, and I have been asking for...

Mar 2018
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Director

Functionality and Upgrades

Cerner still has a lot of variation across clients. A lot of the data sources are really different....

Mar 2018
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Director

Sales and Contracting

In the demonstrations, Cerner would show us analytics dashboards, but when those dashboards were...

Mar 2018
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Director

Service and Support

A lot of our issues are related to the maturity of the product. When we work with a mature tool, the...

Mar 2018
 Helpful

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Manager

Other Observations & Comments

We installed HealtheEDW a couple months ago, and we recently turned the management of that system...

Mar 2018
 Helpful

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CIO

Functionality and Upgrades

There are always some struggles, but honestly, our experience with Cerner has been overwhelmingly...

Feb 2018
 Helpful

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VP/Other Executive

Future Outlook

We are looking to use HealtheEDW to drive our activity. We have a group that is working on creating...

Feb 2018
 Helpful

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CIO

Other Observations & Comments

The Cerner executives are more available than the people we actually need, and that is a challenge....

Nov 2017
 Helpful

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VP/Other Executive

Functionality and Upgrades

We are populating two data warehouses. Cerner has HealtheEDW, which is their data warehouse. The...

Nov 2017
 Helpful

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VP/Other Executive

Interfacing and Integration

We can’t use HealtheEDW with Cerner's tools very well because it only does well at aggregating the...

Nov 2017
 Helpful

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VP/Other Executive

Functionality and Upgrades

It is challenging or even impossible to run reports just out of HealtheEDW because the analytics...

Nov 2017
 Helpful

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VP/Other Executive

Functionality and Upgrades

We have a license for HealtheEDW. With that license, we get access to tools from SAP and Tableau. We...

Nov 2017
 Helpful

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VP/Other Executive

Functionality and Upgrades

We are about to start dipping into the clinician space with HealtheEDW. There are things available...

Nov 2017
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Director

Functionality and Upgrades

We are working with a lot of community physicians, and a lot of their facilities only have one or...

Oct 2017
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