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Current Time Inside Cache Tag Helper: 11/27/2020 4:15:01 PM and Model.EvProductId = 187761

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User Commentary

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CIO

Relationship

All our vendors were trying to help out. Having vendors want to chip in and do what they could was...

Nov 2020
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CIO

Service and Support

When COVID-19 happened, we figured out the charging and all of that on our own. We had to scramble...

Nov 2020
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CIO

Future Outlook

I have worked with Cerner for so long in different capacities with other companies, so I have...

Nov 2020
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Manager

Functionality and Upgrades

Using HealtheEDW is pretty challenging because we have a lot of data flowing in the background. We...

Nov 2020
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Manager

Functionality and Upgrades

The tool is very easy to understand and easy to use for our data-analytics team, and the product...

Nov 2020
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Manager

Relationship

Cerner doesn't have a very good way of communicating what changes they make. We don't find out about...

Nov 2020
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Manager

Implementation and Training

The training from Cerner was just not put together well. It was pretty vague. Given more time, I...

Nov 2020
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VP/Other Executive

Implementation and Training

Our implementation started out very poorly, but it eventually evolved into something better and more...

Aug 2020
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VP/Other Executive

Functionality and Upgrades

HealtheEDW brings in population health data and integrates it very well. The underpinning schema of...

Aug 2020
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VP/Other Executive

Lessons Learned

HealtheEDW was good at supplying us with an infrastructure to build population health dashboards and...

Aug 2020
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VP/Other Executive

Service and Support

Finding a knowledgeable person at Cerner was a challenge. When we could find the right support...

Aug 2020
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VP/Other Executive

Lessons Learned

Based on my understanding, outcomes are things that we can take action on to make a difference for...

Aug 2020
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VP/Other Executive

ROI / Cost (care and feeding)

We have an enterprise agreement. Because of that, there is no individual charging from Cerner.

Aug 2020
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VP/Other Executive

Functionality and Upgrades

HealtheEDW is great for analytics people, but we struggle when I want my end users to do more...

Aug 2020
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CIO

Service and Support

Cerner is perfect with HealtheEDW. Cerner is not a problem. Especially in the time of COVID-19,...

Jul 2020
 Helpful

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CIO

Relationship

The vendor avoids charging for every little thing. Maybe we structured our deal well. The vendor...

Jul 2020
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CIO

Service and Support

The product drives tangible outcomes. We have accomplished so much with the product, and the vendor...

Jul 2020
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CIO

Functionality and Upgrades

With the platform, we were able to make a sophisticated command-center dashboard for COVID-19...

Jul 2020
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CIO

Service and Support

I would like to see the vendor make improvements with the service desk. The vendor needs additional...

Jul 2020
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CIO

Functionality and Upgrades

We would like our documentation data to be available on the platform. We have some functionality we...

Jul 2020
 Helpful

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Director

Future Outlook

At the end of the day, the Cerner systems that we use the most and have the most impact on our...

Jul 2020
 Helpful

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Director

Service and Support

When it comes to the COVID-19 crisis, Cerner is actually leveraging HealtheEDW. They have brought...

Jul 2020
 Helpful

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Manager

Future Outlook

We have been working with Cerner on getting more data into the product from the EMR. We have gone...

May 2020
 Helpful

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Manager

Functionality and Upgrades

The data onboarding process takes a long time; the delay is between 12 and 36 hours. We would like...

Dec 2019
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Manager

Interfacing and Integration

The nice thing with HealtheEDW is that Tableau's software and other analytics pieces are integrated...

Dec 2019
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