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The product stays current because it is a web-based system, so we are up to date just like everyone...

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Cerner suffers the same as everybody else because they are in healthcare, so the product feels a...

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I would give a full recommendation for HealtheEDW to another Cerner client. For someone who is not a...

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VP/Other Executive

There is a population-health strategy person who has just not been terribly helpful. That person has...

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VP/Other Executive

The actual installation process, including the data mapping and validation, was long and required a...

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VP/Other Executive

We could have used a lot more support, and I feel like we were building with Cerner. There wasn’t as...

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VP/Other Executive

We have gone through Cerner's evolution and their growing pains as well as our own, and we are just...

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CIO

All our vendors were trying to help out. Having vendors want to chip in and do what they could was...

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CIO

When COVID-19 happened, we figured out the charging and all of that on our own. We had to scramble...

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CIO

I have worked with Cerner for so long in different capacities with other companies, so I have...

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Manager

Using HealtheEDW is pretty challenging because we have a lot of data flowing in the background. We...

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Manager

The tool is very easy to understand and easy to use for our data-analytics team, and the product...

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Manager

Cerner doesn't have a very good way of communicating what changes they make. We don't find out about...

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Manager

The training from Cerner was just not put together well. It was pretty vague. Given more time, I...

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VP/Other Executive

Our implementation started out very poorly, but it eventually evolved into something better and more...

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VP/Other Executive

HealtheEDW brings in population health data and integrates it very well. The underpinning schema of...

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VP/Other Executive

HealtheEDW was good at supplying us with an infrastructure to build population health dashboards and...

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VP/Other Executive

Finding a knowledgeable person at Cerner was a challenge. When we could find the right support...

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VP/Other Executive

Based on my understanding, outcomes are things that we can take action on to make a difference for...

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VP/Other Executive

We have an enterprise agreement. Because of that, there is no individual charging from Cerner.

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VP/Other Executive

HealtheEDW is great for analytics people, but we struggle when I want my end users to do more...

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CIO

Cerner is perfect with HealtheEDW. Cerner is not a problem. Especially in the time of COVID-19,...

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CIO

The vendor avoids charging for every little thing. Maybe we structured our deal well. The vendor...

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CIO

The product drives tangible outcomes. We have accomplished so much with the product, and the vendor...

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CIO

With the platform, we were able to make a sophisticated command-center dashboard for COVID-19...

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CIO

I would like to see the vendor make improvements with the service desk. The vendor needs additional...

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CIO

We would like our documentation data to be available on the platform. We have some functionality we...

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Director

At the end of the day, the Cerner systems that we use the most and have the most impact on our...

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Director

When it comes to the COVID-19 crisis, Cerner is actually leveraging HealtheEDW. They have brought...

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Manager

We have been working with Cerner on getting more data into the product from the EMR. We have gone...

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Related Reports View All Reports

Healthcare Business Intelligence 2018: Who’s Advancing Data Analytics & Infrastructure?
August 2018
Decision Insights Report 2018: National Trends & Best Practices
April 2018



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