LifeCare PCA (PCA) Comments

 

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Current Time Inside Cache Tag Helper: 9/23/2020 1:25:39 AM and Model.EvProductId = 2397

Commentary Summary

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User Commentary

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VP/Other Executive

Interfacing and Integration

LifeCare PCA is a standard workhorse pump. We have been using it for years. People are accustomed to...

Aug 2020
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Manager

Functionality and Upgrades

The biggest issue with the LifeCare PCA is seeing how the pump is programmed; programming requires a...

Jul 2020
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Director

Service and Support

During the COVID-19 crisis, the vendor has helped secure additional devices to help cover the surge....

Jul 2020
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Director

Service and Support

ICU Medical's strength is definitely with the pharmacy and technical interface. The vendor is really...

Jul 2020
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Director

Functionality and Upgrades

From a hardware standpoint, the device is a workhorse. It holds up. We don't have many hardware...

Jul 2020
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Director

Other Observations & Comments

ICU Medical hasn't really done anything differently to support us through COVID-19. They have the...

May 2020
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Director

Technology

ICU Medical has done a good job of maintaining the product quality. We don't hear about a lot of...

May 2020
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Director

Other Observations & Comments

Luckily, we haven’t really needed ICU Medical’s support through COVID-19. We have had different...

Apr 2020
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Director

Interfacing and Integration

The LifeCare PCA pump supports bidirectional interoperability. But most organizations won’t actually...

Apr 2020
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Director

Other Observations & Comments

When we chose the pumps, they were the best ones at the time for us. But now that everyone is coming...

Apr 2020
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Director

ROI / Cost (care and feeding)

There are smaller pump companies that charge per drug library, and that is ridiculous. We have never...

Apr 2020
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Director

Technology

The vendor still struggles with the quality and usability of reports along with reports that are...

Apr 2020
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Director

Future Outlook

I don’t think there is a product much better than this. I would recommend the LifeCare PCA. This...

Mar 2020
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VP/Other Executive

ROI / Cost (care and feeding)

We are getting our money's worth; the pump certainly works as it is designed to. I have not heard...

Mar 2020
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VP/Other Executive

Functionality and Upgrades

The downside to the pumps is that our open heart and anesthesia folks do not feel that they can get...

Mar 2020
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Analyst/Coordinator

Service and Support

The vendor is a little difficult to get in touch with, but they are available on email. The response...

Dec 2019
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Analyst/Coordinator

Sales and Contracting

The vendor delivers what they promise, but they deliver nothing more.

Dec 2019
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Analyst/Coordinator

Technology

I didn't like the old ICU Medical's pumps at all. I wasn't unhappy to see those pumps go away. We...

Dec 2019
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Manager

Other Observations & Comments

ICU Medical has been pretty good about keeping all of their promises. There were a few things that...

Nov 2019
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Manager

Functionality and Upgrades

End users have to be a little tech savvy to know how to use the pumps. The pumps all have the same...

Nov 2019
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Manager

Functionality and Upgrades

The pumps are very valuable because they help prevent medication errors, and that helps the nurses....

Nov 2019
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Manager

Technology

The pumps can be touchy with the wireless network. We sometimes struggle with getting a connection,...

Nov 2019
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Manager

Functionality and Upgrades

The ICU Medical pumps are some of the safest pumps on the market. They tend to be a little noisy to...

Nov 2019
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Manager

Implementation and Training

We implemented the pumps a while ago, and the person who did all of our reports is now retired, so...

Nov 2019
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Manager

Interfacing and Integration

I have been told that compared to other hospitals, we have very good numbers for pump integration.

Nov 2019
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Director

Service and Support

We haven't turned on a certain interface, but that doesn't have to do with ICU Medical's pumps and...

Oct 2019
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VP/Other Executive

Service and Support

The vendor has come in periodically since we went live, not even to check our integrated pumps but...

Oct 2019
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VP/Other Executive

Service and Support

The training that the vendor offered was excellent, and we met our timeline exactly. The devices...

Oct 2019
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VP/Other Executive

Service and Support

The devices have been really good. With any manufacturer, users are going to have some problems, but...

Oct 2019
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VP/Other Executive

Relationship

We are getting a lot of new technology from the vendor. I don't think that we will have any less...

Oct 2019
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Manager

ROI / Cost (care and feeding)

The vendor has provided some things free of charge. There was one time when we needed the vendor to...

Oct 2019
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Manager

ROI / Cost (care and feeding)

We are very happy and pleased with ICU Medical, and we have received our money's worth from the...

Oct 2019
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Manager

Service and Support

ICU Medical has been really helpful with our analytics and the post-installation process with the...

Oct 2019
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Director

Interfacing and Integration

We did an integration with the pumps to our EMR, and it went very well. I would rate that...

Oct 2019
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Manager

Technology

Without available cartridges, the pumps are obsolete. The clinicians always put the right drug in,...

Oct 2019
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Director

Technology

There is an issue with ICU Medical's pumps that has occurred off and on for years. ICU Medical made...

Oct 2019
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Director

Functionality and Upgrades

Our experience with ICU Medical and their pumps has been very good. The nurse consultants that came...

Oct 2019
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Director

Relationship

Outside of the fact that ICU Medical regularly changes our consultants, the vendor has done a good...

Oct 2019
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Director

Functionality and Upgrades

We use the wireless downloads for the drug library, but ICU Medical has had to be on-site multiple...

Oct 2019
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Director

Interfacing and Integration

Our ICU Medical pumps aren't integrated with our EMR, but we want to integrate them with our EMR. We...

Oct 2019
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Director

Service and Support

Our support person was great because that person had a medical background. That person knew what we...

Oct 2019
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Nurse

ROI / Cost (care and feeding)

The pump is doing what I want it to do. I can pull reports from the pump that affect our patient care....

Oct 2019
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Nurse

ROI / Cost (care and feeding)

We certainly wore out the pumps. We definitely got our money's worth.

Oct 2019
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Nurse

Functionality and Upgrades

We went through the whole process of looking at other products, and we would definitely stick with...

Oct 2019
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Nurse

Functionality and Upgrades

On both the Plum 360 and the LifeCare PCA, no matter which version, I wish ICU Medical would improve...

Oct 2019
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Nurse

Functionality and Upgrades

At the get-go, some of the features that should have been available for LifeCare PCA weren't...

Oct 2019
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Nurse

Relationship

ICU Medical is very supportive. We got to know our account representative very well.

Oct 2019
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Nurse

Other Observations & Comments

Out of all the IV pumps that we sampled or reviewed prior to purchasing ICU Medical’s pumps, I...

Oct 2019
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CIO

ROI / Cost (care and feeding)

We have definitely received our money’s worth with ICU Medical. We have negotiated pricing with...

Oct 2019
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CIO

Interfacing and Integration

Maintaining the integrations that have been built is fairly straightforward and easy. We haven’t run...

Oct 2019
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CIO

Functionality and Upgrades

Our nurses that are using the LifeCare PCA pumps day in and day out absolutely love them. I haven’t...

Oct 2019
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CIO

Service and Support

The support and training we get from ICU Medical is excellent. They are very proactive. They have...

Oct 2019
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CIO

Relationship

We have had a long relationship with ICU Medical, and it has always been positive. ICU is very...

Oct 2019
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CIO

Implementation and Training

ICU Medical's implementation services aren’t perfect. In some cases, we had to work between our EMR...

Oct 2019
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Director

Implementation and Training

I don't think the people helping us set up the drug library fully understood what was needed for...

Oct 2019
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Manager

Technology

The LifeCare PCA is limited because it requires a special, patented cartridge. The cartridge...

Oct 2019
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Manager

Functionality and Upgrades

The LifeCare PCA is a great device. It is secure, and it works accurately. When it works, it is great....

Oct 2019
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Director

Technology

We use the LifeCare PCA relatively infrequently, and with the shortage of glass cartridges, the...

Oct 2019
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Director

Functionality and Upgrades

Saying that ICU Medical doesn't keep their promises would be unfair. We have had very little...

Oct 2019
 Helpful

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Director

Implementation and Training

We got the LifeCare PCA a while ago. We were shown how to use the pumps, but they were very similar...

Oct 2019
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Director

Technology

I am not sure whether there has been executive involvement from ICU Medical, but ICU Medical's...

Oct 2019
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Director

Future Outlook

We have received our money's worth from the LifeCare PCA because we acquired the pumps through a...

Oct 2019
 Helpful

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Analyst/Coordinator

Service and Support

ICU Medical is very helpful, and they are great to work with. The projects that we have done have...

Oct 2019
 Helpful

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Nurse

Relationship

We got the LifeCare PCA pump a long time ago, but recently, we had a problem where we were unable to...

Oct 2019
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Nurse

Technology

We own the machines for the Lifecare PCA product, but we had to rent some equipment from another...

Oct 2019
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Nurse

Implementation and Training

We get ongoing training from ICU Medical only through our learning management system. The training...

Oct 2019
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Nurse

Technology

If we had to decide whether we wanted to buy the Lifecare PCA pump again, the decision would depend...

Oct 2019
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Nurse

Functionality and Upgrades

I would strongly recommend the LifeCare PCA pump to someone else, even with my limited knowledge of...

Oct 2019
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Nurse

Relationship

I don’t have much interaction with ICU Medical other than from an educational standpoint. I don’t...

Oct 2019
 Helpful

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Director

Functionality and Upgrades

My favorite pump that we use is the LifeCare PCA pump because of the patient-safety and human...

Oct 2019
 Helpful

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Director

Technology

The downside of the LifeCare PCA device has been a supply issue with the proprietary glass...

Oct 2019
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Director

Relationship

ICU Medical keeps all of their promises. During recent shortages of syringes for the pumps, ICU...

Oct 2019
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Director

ROI / Cost (care and feeding)

I wish I could rate the LifeCare PCA pumps a 10 out of 9 for their budgeted life expectancy and how...

Oct 2019
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Director

Future Outlook

As far as I know, we are staying with the LifeCare PCA pumps for a while unless ICU Medical decides...

Oct 2019
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Director

Implementation and Training

We do our own training because there is nothing for ICU Medical to train on. They have a learning...

Oct 2019
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Director

Service and Support

The support we get for the LifeCare PCA pump is great. The support people always answer quickly. We...

Oct 2019
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Director

Technology

The LifeCare PCA pumps are great, but the syringe availability is a pain point for us. We can’t get...

Oct 2019
 Helpful

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Director

Technology

ICU Medical is having issues with supplying the glass syringes for their pumps. I don’t know why...

Oct 2019
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Director

Relationship

We will have to see what happens with ICU Medical because they changed our sales representative. The...

Oct 2019
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Director

Technology

ICU Medical needs to make up their mind about what they are going to do about the LifeCare PCA...

Oct 2019
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Director

Technology

LifeCare PCA has useless pumps right now. The doorstops are paperweights. We aren't using the pumps...

Oct 2019
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Director

Relationship

ICU Medical is a good company and has provided good training from the beginning. They have been nice...

Oct 2019
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Director

Interfacing and Integration

We don't have interoperability with ICU Medical's pumps. We do have updates that we can send over...

Oct 2019
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Nurse

Functionality and Upgrades

When we went live with ICU Medical's pumps, our pharmacist was trained but left shortly afterward....

Oct 2019
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Nurse

Technology

We have done some preliminary searches for a replacement for our ICU Medical pumps. We have seen the...

Oct 2019
 Helpful