LifeCare PCA (PCA)
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
User Commentary
We have had the LifeCare PCA pumps for years. They are getting to the point where we are having to...
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I hedge a bit on whether I would choose the PCA pumps again, but with all the available options,...
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The implementation of the LifeCare PCA pumps was really easy. The go-live was very low intensity....
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The LifeCare PCA pumps are heavy but pretty easy to use. Our expectations were that they would be...
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I can't think of anything proactive that ICU Medical’s support people have come out and helped us...
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A PCA pump is a whole lot simpler than an LVP pump because there are fewer medications. And the...
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For ongoing training, we have our in-house training staff. ICU Medical cannot train us how to use...
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We have not found anything related to the pump that we haven't been able to figure out how to do.
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The vendor does a really nice job with upgrades and implementations. They send out enough people to...
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ICU Medical is proactive. They keep us informed of any software updates that we need to implement or...
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The vendor has been very aggressive about contracting with us. The product is very valuable, and we...
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ICU Medical is finally getting to the point where we will probably integrate their pumps with our...
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The model we have will be at the end of its life soon. So we will be evaluating whether to stay with...
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The pumps are old, and there isn't a lot of new technology. ICU Medical could fix their glass...
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The vendor is receptive to keeping their promises. What the vendor says they have, they deliver on....
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I had to do a lot with the training when the vendor rolled it out. The training was fine but...
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The system is pretty big, but the screen and text are rather small compared to those of competing...
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I had to reach out to the vendor organization. I had a salesperson's card, and they were very...
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There are some weird things about doing bolus doses with the pumps. The pumps have to be running...
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The LifeCare PCA pumps will automatically download the latest library. The pumps are very dependable...
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ICU makes good improvements, but they don't make any major changes where it feels like we have to...
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The usage of the LifeCare PCA pumps has decreased significantly with practice changes that have...
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Our experience has shown that ICU Medical will send one letter to whoever is listed as the contact,...
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LifeCare PCA is working well. We have no challenges. ICU Medical has settled down with their supply...
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The LifeCare PCA pumps are solid tools. We get what we are paying for, and the pumps deliver and are...
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The vendor's support is good. Typically, if I need to call the help desk and get things fixed, I...
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Nurses pull up the infusion-review screens to document from, and those screens are confusing. We...
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The LifeCare PCA does exactly what it is supposed to do. It delivers PCA functionality well, but the...
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We just need a PCA pump that is reliable and does what it is supposed to do. The LifeCare PCA is a...
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The transition to the new LifeCare PCA pumps was very easy. The look and feel were very similar to...
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Our nurses liked that it didn’t matter how they hung the fluids. The product has a feature where if...
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We love when the LifeCare PCA comes up for renewal because we can squeeze ICU Medical. We can look...
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I think our satisfaction with the LifeCare PCA will stay the same. I do not see another product...
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We like the stability of the LifeCare PCA. It has been around for a long time. We also like the...
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I would like to see ICU Medical improve the availability of the PCA cartridges. The biggest problem...
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We are switching pumps for a number of reasons. Consistency is one reason. We will also decrease the...
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We do not have a great working relationship with the vendor. Once we went live, we had a lot of...
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Our representatives have been extremely attentive and very willing to work with us to fix any issues...
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The LifeCare PCA is basically at the end of its life. I haven't made a decision on any product to go...
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The LifeCare PCA seems to be pretty user friendly. The library is already loaded there, so there is...
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The product is more mature and has better radio cards than some other systems we use. This is not...
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There was a discussion about getting a newer version of the pumps someday. We haven't seen what a...
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We requested to have a lockout be less than five minutes because the pump has a hard limit of five...
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Over the last few years, there haven’t been many changes to the product. There is maybe a little...
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The LifeCare PCA pumps are okay at autoprogramming, but there is a lot more coming down the pike...
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ICU Medical is constantly watching the integration environment. They have a lot of alerts set up on...
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We need to see more new developments from ICU Medical. They haven't been coming through with many...
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ICU Medical is a really helpful and well-established vendor. I have a pretty good relationship with...
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I am very happy with ICU Medical. I know their road map. They are developing things for the future....
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We haven't had any issues with vial shortages for the LifeCare PCA pumps. Our processes have been...
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A while ago, ICU Medical came in, configured our pumps, and did everything that we needed them to...
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ICU Medical knows that we have a problem even before we know that we have a problem. We haven't had...
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ICU Medical's executives are now meeting with us regularly. There is an executive who has met with...
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We have the interoperability where the program orders the pump, and then it comes back into the EMR...
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Sometimes, communication between our EMR vendor and ICU Medical can be a problem. I end up feeling...
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There is a barcode reader in the LifeCare PCA, and it has to be able to read the barcode to even be...
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The ICU Medical executive team has been in touch several times, and I have met many of the...
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I don’t know what we pay, but the pumps are some of the best on the market. The LifeCare PCA pumps...
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We would like to be fully intraoperative with the LifeCare PCA pumps, but we won’t be until we have...
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ICU Medical does a great job of being compliant. I have no worries about ICU Medical staying on top...
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If a pump breaks, sometimes it takes time to fix. Sometimes the number of broken pumps add up, and...
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I have a great relationship with the executives at ICU Medical. We treat each other respectfully,...
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I wouldn't buy the smart pumps again. I would buy any smart pump that would work with a generic...
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