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LifeCare PCA (PCA) Comments
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Subject Expert
Commentary Summary
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User Commentary
Director
The LifeCare PCA seems to be pretty user friendly. The library is already loaded there, so there is...
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Director
The product is more mature and has better radio cards than some other systems we use. This is not...
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Analyst/Coordinator
There was a discussion about getting a newer version of the pumps someday. We haven't seen what a...
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Director
We requested to have a lockout be less than five minutes because the pump has a hard limit of five...
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Director
Over the last few years, there haven’t been many changes to the product. There is maybe a little...
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Manager
The LifeCare PCA pumps are okay at autoprogramming, but there is a lot more coming down the pike...
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Manager
ICU Medical is constantly watching the integration environment. They have a lot of alerts set up on...
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Manager
We need to see more new developments from ICU Medical. They haven't been coming through with many...
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Manager
ICU Medical is a really helpful and well-established vendor. I have a pretty good relationship with...
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Manager
I am very happy with ICU Medical. I know their road map. They are developing things for the future....
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Manager
We haven't had any issues with vial shortages for the LifeCare PCA pumps. Our processes have been...
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Manager
A while ago, ICU Medical came in, configured our pumps, and did everything that we needed them to...
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Manager
ICU Medical knows that we have a problem even before we know that we have a problem. We haven't had...
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Manager
ICU Medical's executives are now meeting with us regularly. There is an executive who has met with...
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Director
We have the interoperability where the program orders the pump, and then it comes back into the EMR...
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Director
Sometimes, communication between our EMR vendor and ICU Medical can be a problem. I end up feeling...
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Manager
There is a barcode reader in the LifeCare PCA, and it has to be able to read the barcode to even be...
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Manager
The ICU Medical executive team has been in touch several times, and I have met many of the...
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Manager
I don’t know what we pay, but the pumps are some of the best on the market. The LifeCare PCA pumps...
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Manager
We would like to be fully intraoperative with the LifeCare PCA pumps, but we won’t be until we have...
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Director
ICU Medical does a great job of being compliant. I have no worries about ICU Medical staying on top...
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Director
If a pump breaks, sometimes it takes time to fix. Sometimes the number of broken pumps add up, and...
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Director
I have a great relationship with the executives at ICU Medical. We treat each other respectfully,...
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Director
I wouldn't buy the smart pumps again. I would buy any smart pump that would work with a generic...
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VP/Other Executive
The most recent pump implementation was above average, but there were still a lot of hiccups. There...
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VP/Other Executive
The LifeCare PCA pumps haven't had issues, but if we do have problems, the vendor's support people...
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VP/Other Executive
The LifeCare PCA pumps are what they were promised to be. They do what they are supposed to do. The...
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VP/Other Executive
If someone had the opportunity to use something that was interoperable, I would recommend that...
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Manager
I would like to see ICU Medical offer some more features. The capabilities are good, just not yet...
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Manager
Our PCA pumps are interoperable, and we don’t have any problems with them. We were a little nervous...
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Manager
ICU Medical has been great to work with. The people there are very good at what they do, and we work...
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Director
The syringes are super specific for safety. We can't really separate the pieces and functions of the...
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Director
The support is horrible. ICU Medical doesn't care, and they are not supportive at all. We are left...
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Director
Our end users find the system to be clunky. I always have to go step by step with my nurses. The...
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Director
I would give ICU Medical a very low rating for executive involvement. I can't figure out who our...
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Director
I need a commitment from our representatives that they will have occasional conversations with us...
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Director
The integration between the pumps and the EMR has become the standard. But if we can't supply...
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VP/Other Executive
We were concerned with the LifeCare PCA's ongoing shortage issues, so we actually brought in a...
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Nurse
I have been begging ICU Medical to develop their own syringe pump, and they always tell me that they...
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Manager
Our LifeCare PCA pumps aren't currently in use due to the shortage of the vials that medications are...
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Manager
ICU Medical did great on the sales side. We have had a lot of issues on the service side.
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Manager
My representative at ICU Medical is very helpful and communicates well with me. I can call the...
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Manager
Our PCA pumps are fine, but we have run into a problem with getting new vials. Nobody can provide us...
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Manager
We had some resistance because we used another brand for many years, and it took our nurses a little...
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Manager
The pumps work as they should. The supporting software works as ICU Medical promised it would.
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Manager
The vendor doesn't avoid charging for every little thing. They get their pint of blood out of us. We...
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Manager
We have over a hundred hospitals that all have different needs. For our network purposes, I would...
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Analyst/Coordinator
I would buy the LifeCare PCA again because of the safety features, which are the reason we got the...
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Director
During COVID-19, ICU Medical has been there more than we have needed them to be. They have followed...
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Director
I haven't had any training since I have been in my role. We have nurses who were superusers during...
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Analyst/Coordinator
We weren't involved in the implementation; the vendor just appeared. I vaguely remember that the...
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Analyst/Coordinator
No one complains about the product, and I don't think that it breaks. The LifeCare PCA is easy to...
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Analyst/Coordinator
We haven't had to report any issues with the vendor's support. The product just works. We haven't...
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Director
The implementation of the LifeCare PCA pumps was pretty straightforward. The support for the pumps...
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Director
Unless something dramatically changes, the LifeCare PCA pumps are part of our long-term plans.
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Director
The LifeCare PCA pumps have a problem with the darn proprietary cartridges. That problem is the only...
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Director
The integration for the LifeCare PCA pumps isn't built yet. We capture information through another...
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Director
The LifeCare PCA pumps have a closed-loop process. There are some additional safety features that...
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Nurse
We are on the same version of the system that we initially bought. We had some significant Wi-Fi...
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Nurse
ICU Medical doesn't keep all of their promises. That being said, we got some new representation from...
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VP/Other Executive
LifeCare PCA is a standard workhorse pump. We have been using it for years. People are accustomed to...
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Manager
The biggest issue with the LifeCare PCA is seeing how the pump is programmed; programming requires a...
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Director
During the COVID-19 crisis, the vendor has helped secure additional devices to help cover the surge....
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Director
ICU Medical's strength is definitely with the pharmacy and technical interface. The vendor is really...
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Director
From a hardware standpoint, the device is a workhorse. It holds up. We don't have many hardware...
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