LifeCare PCA (PCA)
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Subject Expert
Jackson Tate
Research Director Level 2
Commentary Summary
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User Commentary
With ICU Medical, we have a truly parallel partnership. The collaboration, problem-solving, and...
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ICU Medical's support is outstanding. ICU Medical has all kinds of resources and the ability to use...
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The integration is one of the reasons we picked the product. The system reduces key-punching errors...
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We have had a good experience with the LifeCare PCA pumps. They definitely drive outcomes for us.
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I am pleased with my interactions with ICU Medical. There really isn't anything they could do to...
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The LifeCare PCA doesn't talk to our EMR. There is no interoperability. The pumps don't do automatic...
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The vendor could be better about following up with upgrades. The pumps we are using have been at the...
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The staff has concerns with the size and weight of the LifeCare PCA. Other than that, the product...
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Our organization wanted us to go to a different pump, and I strongly recommended staying with the...
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We have to use the vendor’s syringes, but they are not stocked with the drug. We have to get a...
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We have had the LifeCare PCA pumps for years. They are getting to the point where we are having to...
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I hedge a bit on whether I would choose the PCA pumps again, but with all the available options,...
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The implementation of the LifeCare PCA pumps was really easy. The go-live was very low intensity....
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The LifeCare PCA pumps are heavy but pretty easy to use. Our expectations were that they would be...
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I can't think of anything proactive that ICU Medical’s support people have come out and helped us...
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A PCA pump is a whole lot simpler than an LVP pump because there are fewer medications. And the...
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For ongoing training, we have our in-house training staff. ICU Medical cannot train us how to use...
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We have not found anything related to the pump that we haven't been able to figure out how to do.
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The vendor does a really nice job with upgrades and implementations. They send out enough people to...
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ICU Medical is proactive. They keep us informed of any software updates that we need to implement or...
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The vendor has been very aggressive about contracting with us. The product is very valuable, and we...
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ICU Medical is finally getting to the point where we will probably integrate their pumps with our...
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The model we have will be at the end of its life soon. So we will be evaluating whether to stay with...
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The pumps are old, and there isn't a lot of new technology. ICU Medical could fix their glass...
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The vendor is receptive to keeping their promises. What the vendor says they have, they deliver on....
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I had to do a lot with the training when the vendor rolled it out. The training was fine but...
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The system is pretty big, but the screen and text are rather small compared to those of competing...
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I had to reach out to the vendor organization. I had a salesperson's card, and they were very...
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There are some weird things about doing bolus doses with the pumps. The pumps have to be running...
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The LifeCare PCA pumps will automatically download the latest library. The pumps are very dependable...
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ICU makes good improvements, but they don't make any major changes where it feels like we have to...
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The usage of the LifeCare PCA pumps has decreased significantly with practice changes that have...
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Our experience has shown that ICU Medical will send one letter to whoever is listed as the contact,...
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LifeCare PCA is working well. We have no challenges. ICU Medical has settled down with their supply...
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The LifeCare PCA pumps are solid tools. We get what we are paying for, and the pumps deliver and are...
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The vendor's support is good. Typically, if I need to call the help desk and get things fixed, I...
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Nurses pull up the infusion-review screens to document from, and those screens are confusing. We...
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The LifeCare PCA does exactly what it is supposed to do. It delivers PCA functionality well, but the...
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We just need a PCA pump that is reliable and does what it is supposed to do. The LifeCare PCA is a...
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The transition to the new LifeCare PCA pumps was very easy. The look and feel were very similar to...
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Our nurses liked that it didn’t matter how they hung the fluids. The product has a feature where if...
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We love when the LifeCare PCA comes up for renewal because we can squeeze ICU Medical. We can look...
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I think our satisfaction with the LifeCare PCA will stay the same. I do not see another product...
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We like the stability of the LifeCare PCA. It has been around for a long time. We also like the...
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I would like to see ICU Medical improve the availability of the PCA cartridges. The biggest problem...
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