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LifeCare PCA (PCA) Comments
Subject Expert
Commentary Summary
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User Commentary
VP/Other Executive
Interfacing and Integration
LifeCare PCA is a standard workhorse pump. We have been using it for years. People are accustomed to...
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Manager
Functionality and Upgrades
The biggest issue with the LifeCare PCA is seeing how the pump is programmed; programming requires a...
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Director
Service and Support
During the COVID-19 crisis, the vendor has helped secure additional devices to help cover the surge....
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Director
Service and Support
ICU Medical's strength is definitely with the pharmacy and technical interface. The vendor is really...
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Director
Functionality and Upgrades
From a hardware standpoint, the device is a workhorse. It holds up. We don't have many hardware...
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Director
Other Observations & Comments
ICU Medical hasn't really done anything differently to support us through COVID-19. They have the...
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Director
Technology
ICU Medical has done a good job of maintaining the product quality. We don't hear about a lot of...
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Director
Other Observations & Comments
Luckily, we haven’t really needed ICU Medical’s support through COVID-19. We have had different...
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Director
Interfacing and Integration
The LifeCare PCA pump supports bidirectional interoperability. But most organizations won’t actually...
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Director
Other Observations & Comments
When we chose the pumps, they were the best ones at the time for us. But now that everyone is coming...
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Director
ROI / Cost (care and feeding)
There are smaller pump companies that charge per drug library, and that is ridiculous. We have never...
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Director
Technology
The vendor still struggles with the quality and usability of reports along with reports that are...
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Director
Future Outlook
I don’t think there is a product much better than this. I would recommend the LifeCare PCA. This...
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VP/Other Executive
ROI / Cost (care and feeding)
We are getting our money's worth; the pump certainly works as it is designed to. I have not heard...
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VP/Other Executive
Functionality and Upgrades
The downside to the pumps is that our open heart and anesthesia folks do not feel that they can get...
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Analyst/Coordinator
Service and Support
The vendor is a little difficult to get in touch with, but they are available on email. The response...
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Analyst/Coordinator
Sales and Contracting
The vendor delivers what they promise, but they deliver nothing more.
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Analyst/Coordinator
Technology
I didn't like the old ICU Medical's pumps at all. I wasn't unhappy to see those pumps go away. We...
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Manager
Other Observations & Comments
ICU Medical has been pretty good about keeping all of their promises. There were a few things that...
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Manager
Functionality and Upgrades
End users have to be a little tech savvy to know how to use the pumps. The pumps all have the same...
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Manager
Functionality and Upgrades
The pumps are very valuable because they help prevent medication errors, and that helps the nurses....
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Manager
Technology
The pumps can be touchy with the wireless network. We sometimes struggle with getting a connection,...
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Manager
Functionality and Upgrades
The ICU Medical pumps are some of the safest pumps on the market. They tend to be a little noisy to...
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Manager
Implementation and Training
We implemented the pumps a while ago, and the person who did all of our reports is now retired, so...
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Manager
Interfacing and Integration
I have been told that compared to other hospitals, we have very good numbers for pump integration.
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Director
Service and Support
We haven't turned on a certain interface, but that doesn't have to do with ICU Medical's pumps and...
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VP/Other Executive
Service and Support
The vendor has come in periodically since we went live, not even to check our integrated pumps but...
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VP/Other Executive
Service and Support
The training that the vendor offered was excellent, and we met our timeline exactly. The devices...
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VP/Other Executive
Service and Support
The devices have been really good. With any manufacturer, users are going to have some problems, but...
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VP/Other Executive
Relationship
We are getting a lot of new technology from the vendor. I don't think that we will have any less...
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Manager
ROI / Cost (care and feeding)
The vendor has provided some things free of charge. There was one time when we needed the vendor to...
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Manager
ROI / Cost (care and feeding)
We are very happy and pleased with ICU Medical, and we have received our money's worth from the...
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Manager
Service and Support
ICU Medical has been really helpful with our analytics and the post-installation process with the...
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Director
Interfacing and Integration
We did an integration with the pumps to our EMR, and it went very well. I would rate that...
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Manager
Technology
Without available cartridges, the pumps are obsolete. The clinicians always put the right drug in,...
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Director
Technology
There is an issue with ICU Medical's pumps that has occurred off and on for years. ICU Medical made...
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Director
Functionality and Upgrades
Our experience with ICU Medical and their pumps has been very good. The nurse consultants that came...
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Director
Relationship
Outside of the fact that ICU Medical regularly changes our consultants, the vendor has done a good...
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Director
Functionality and Upgrades
We use the wireless downloads for the drug library, but ICU Medical has had to be on-site multiple...
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Director
Interfacing and Integration
Our ICU Medical pumps aren't integrated with our EMR, but we want to integrate them with our EMR. We...
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Director
Service and Support
Our support person was great because that person had a medical background. That person knew what we...
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Nurse
ROI / Cost (care and feeding)
The pump is doing what I want it to do. I can pull reports from the pump that affect our patient care....
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Nurse
ROI / Cost (care and feeding)
We certainly wore out the pumps. We definitely got our money's worth.
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Nurse
Functionality and Upgrades
We went through the whole process of looking at other products, and we would definitely stick with...
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Nurse
Functionality and Upgrades
On both the Plum 360 and the LifeCare PCA, no matter which version, I wish ICU Medical would improve...
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Nurse
Functionality and Upgrades
At the get-go, some of the features that should have been available for LifeCare PCA weren't...
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Nurse
Relationship
ICU Medical is very supportive. We got to know our account representative very well.
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Nurse
Other Observations & Comments
Out of all the IV pumps that we sampled or reviewed prior to purchasing ICU Medical’s pumps, I...
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CIO
ROI / Cost (care and feeding)
We have definitely received our money’s worth with ICU Medical. We have negotiated pricing with...
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CIO
Interfacing and Integration
Maintaining the integrations that have been built is fairly straightforward and easy. We haven’t run...
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CIO
Functionality and Upgrades
Our nurses that are using the LifeCare PCA pumps day in and day out absolutely love them. I haven’t...
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CIO
Service and Support
The support and training we get from ICU Medical is excellent. They are very proactive. They have...
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CIO
Relationship
We have had a long relationship with ICU Medical, and it has always been positive. ICU is very...
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CIO
Implementation and Training
ICU Medical's implementation services aren’t perfect. In some cases, we had to work between our EMR...
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Director
Implementation and Training
I don't think the people helping us set up the drug library fully understood what was needed for...
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Manager
Technology
The LifeCare PCA is limited because it requires a special, patented cartridge. The cartridge...
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Manager
Functionality and Upgrades
The LifeCare PCA is a great device. It is secure, and it works accurately. When it works, it is great....
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Director
Technology
We use the LifeCare PCA relatively infrequently, and with the shortage of glass cartridges, the...
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Director
Functionality and Upgrades
Saying that ICU Medical doesn't keep their promises would be unfair. We have had very little...
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Director
Implementation and Training
We got the LifeCare PCA a while ago. We were shown how to use the pumps, but they were very similar...
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Director
Technology
I am not sure whether there has been executive involvement from ICU Medical, but ICU Medical's...
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Director
Future Outlook
We have received our money's worth from the LifeCare PCA because we acquired the pumps through a...
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Analyst/Coordinator
Service and Support
ICU Medical is very helpful, and they are great to work with. The projects that we have done have...
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Nurse
Relationship
We got the LifeCare PCA pump a long time ago, but recently, we had a problem where we were unable to...
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Nurse
Technology
We own the machines for the Lifecare PCA product, but we had to rent some equipment from another...
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Nurse
Implementation and Training
We get ongoing training from ICU Medical only through our learning management system. The training...
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Nurse
Technology
If we had to decide whether we wanted to buy the Lifecare PCA pump again, the decision would depend...
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Nurse
Functionality and Upgrades
I would strongly recommend the LifeCare PCA pump to someone else, even with my limited knowledge of...
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Nurse
Relationship
I don’t have much interaction with ICU Medical other than from an educational standpoint. I don’t...
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Director
Functionality and Upgrades
My favorite pump that we use is the LifeCare PCA pump because of the patient-safety and human...
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Director
Technology
The downside of the LifeCare PCA device has been a supply issue with the proprietary glass...
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Director
Relationship
ICU Medical keeps all of their promises. During recent shortages of syringes for the pumps, ICU...
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Director
ROI / Cost (care and feeding)
I wish I could rate the LifeCare PCA pumps a 10 out of 9 for their budgeted life expectancy and how...
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Director
Future Outlook
As far as I know, we are staying with the LifeCare PCA pumps for a while unless ICU Medical decides...
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Director
Implementation and Training
We do our own training because there is nothing for ICU Medical to train on. They have a learning...
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Director
Service and Support
The support we get for the LifeCare PCA pump is great. The support people always answer quickly. We...
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Director
Technology
The LifeCare PCA pumps are great, but the syringe availability is a pain point for us. We can’t get...
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Director
Technology
ICU Medical is having issues with supplying the glass syringes for their pumps. I don’t know why...
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Director
Relationship
We will have to see what happens with ICU Medical because they changed our sales representative. The...
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Director
Technology
ICU Medical needs to make up their mind about what they are going to do about the LifeCare PCA...
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Director
Technology
LifeCare PCA has useless pumps right now. The doorstops are paperweights. We aren't using the pumps...
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Director
Relationship
ICU Medical is a good company and has provided good training from the beginning. They have been nice...
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Director
Interfacing and Integration
We don't have interoperability with ICU Medical's pumps. We do have updates that we can send over...
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Nurse
Functionality and Upgrades
When we went live with ICU Medical's pumps, our pharmacist was trained but left shortly afterward....
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Nurse
Technology
We have done some preliminary searches for a replacement for our ICU Medical pumps. We have seen the...
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