LifeCare PCA (PCA)
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Director

We have had the LifeCare PCA pumps for years. They are getting to the point where we are having to...

Jan 2022
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Director

I hedge a bit on whether I would choose the PCA pumps again, but with all the available options,...

Jan 2022
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Director

The implementation of the LifeCare PCA pumps was really easy. The go-live was very low intensity....

Jan 2022
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Director

The LifeCare PCA pumps are heavy but pretty easy to use. Our expectations were that they would be...

Jan 2022
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Director

I can't think of anything proactive that ICU Medical’s support people have come out and helped us...

Jan 2022
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Director

A PCA pump is a whole lot simpler than an LVP pump because there are fewer medications. And the...

Jan 2022
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Director

For ongoing training, we have our in-house training staff. ICU Medical cannot train us how to use...

Jan 2022
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Director

We have not found anything related to the pump that we haven't been able to figure out how to do.

Jan 2022
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VP/Other Executive

The vendor does a really nice job with upgrades and implementations. They send out enough people to...

Jan 2022
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VP/Other Executive

ICU Medical is proactive. They keep us informed of any software updates that we need to implement or...

Jan 2022
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VP/Other Executive

The vendor has been very aggressive about contracting with us. The product is very valuable, and we...

Jan 2022
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Director

ICU Medical is finally getting to the point where we will probably integrate their pumps with our...

Jan 2022
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Director

The model we have will be at the end of its life soon. So we will be evaluating whether to stay with...

Jan 2022
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Director

The pumps are old, and there isn't a lot of new technology. ICU Medical could fix their glass...

Jan 2022
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Analyst/Coordinator

The vendor is receptive to keeping their promises. What the vendor says they have, they deliver on....

Jan 2022
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Analyst/Coordinator

I had to do a lot with the training when the vendor rolled it out. The training was fine but...

Jan 2022
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Analyst/Coordinator

The system is pretty big, but the screen and text are rather small compared to those of competing...

Jan 2022
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Analyst/Coordinator

I had to reach out to the vendor organization. I had a salesperson's card, and they were very...

Jan 2022
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Director

There are some weird things about doing bolus doses with the pumps. The pumps have to be running...

Dec 2021
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Director

The LifeCare PCA pumps will automatically download the latest library. The pumps are very dependable...

Dec 2021
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Nurse

ICU makes good improvements, but they don't make any major changes where it feels like we have to...

Oct 2021
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Analyst/Coordinator

The usage of the LifeCare PCA pumps has decreased significantly with practice changes that have...

Oct 2021
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Analyst/Coordinator

Our experience has shown that ICU Medical will send one letter to whoever is listed as the contact,...

Oct 2021
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Director

LifeCare PCA is working well. We have no challenges. ICU Medical has settled down with their supply...

Jul 2021
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Director

The LifeCare PCA pumps are solid tools. We get what we are paying for, and the pumps deliver and are...

Jul 2021
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Director

The vendor's support is good. Typically, if I need to call the help desk and get things fixed, I...

Jul 2021
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Director

Nurses pull up the infusion-review screens to document from, and those screens are confusing. We...

Jul 2021
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Director

The LifeCare PCA does exactly what it is supposed to do. It delivers PCA functionality well, but the...

Jul 2021
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Director

We just need a PCA pump that is reliable and does what it is supposed to do. The LifeCare PCA is a...

Jul 2021
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Director

The transition to the new LifeCare PCA pumps was very easy. The look and feel were very similar to...

Jul 2021
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Director

Our nurses liked that it didn’t matter how they hung the fluids. The product has a feature where if...

Jul 2021
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Director

We love when the LifeCare PCA comes up for renewal because we can squeeze ICU Medical. We can look...

Jul 2021
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Director

I think our satisfaction with the LifeCare PCA will stay the same. I do not see another product...

Jul 2021
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Director

We like the stability of the LifeCare PCA. It has been around for a long time. We also like the...

Jul 2021
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Director

I would like to see ICU Medical improve the availability of the PCA cartridges. The biggest problem...

Jul 2021
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Nurse

We are switching pumps for a number of reasons. Consistency is one reason. We will also decrease the...

Jun 2021
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Nurse

We do not have a great working relationship with the vendor. Once we went live, we had a lot of...

Jun 2021
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Nurse

Our representatives have been extremely attentive and very willing to work with us to fix any issues...

Jun 2021
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Director

The LifeCare PCA is basically at the end of its life. I haven't made a decision on any product to go...

Jun 2021
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Director

The LifeCare PCA seems to be pretty user friendly. The library is already loaded there, so there is...

Jun 2021
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Director

The product is more mature and has better radio cards than some other systems we use. This is not...

Apr 2021
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Analyst/Coordinator

There was a discussion about getting a newer version of the pumps someday. We haven't seen what a...

Mar 2021
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Director

We requested to have a lockout be less than five minutes because the pump has a hard limit of five...

Mar 2021
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Director

Over the last few years, there haven’t been many changes to the product. There is maybe a little...

Mar 2021
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Manager

The LifeCare PCA pumps are okay at autoprogramming, but there is a lot more coming down the pike...

Mar 2021
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Manager

ICU Medical is constantly watching the integration environment. They have a lot of alerts set up on...

Mar 2021
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Manager

We need to see more new developments from ICU Medical. They haven't been coming through with many...

Mar 2021
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Manager

ICU Medical is a really helpful and well-established vendor. I have a pretty good relationship with...

Mar 2021
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Manager

I am very happy with ICU Medical. I know their road map. They are developing things for the future....

Mar 2021
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Manager

We haven't had any issues with vial shortages for the LifeCare PCA pumps. Our processes have been...

Mar 2021
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Manager

A while ago, ICU Medical came in, configured our pumps, and did everything that we needed them to...

Mar 2021
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Manager

ICU Medical knows that we have a problem even before we know that we have a problem. We haven't had...

Mar 2021
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Manager

ICU Medical's executives are now meeting with us regularly. There is an executive who has met with...

Mar 2021
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Director

We have the interoperability where the program orders the pump, and then it comes back into the EMR...

Mar 2021
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Director

Sometimes, communication between our EMR vendor and ICU Medical can be a problem. I end up feeling...

Mar 2021
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Manager

There is a barcode reader in the LifeCare PCA, and it has to be able to read the barcode to even be...

Mar 2021
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Manager

The ICU Medical executive team has been in touch several times, and I have met many of the...

Mar 2021
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Manager

I don’t know what we pay, but the pumps are some of the best on the market. The LifeCare PCA pumps...

Mar 2021
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Manager

We would like to be fully intraoperative with the LifeCare PCA pumps, but we won’t be until we have...

Mar 2021
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Director

ICU Medical does a great job of being compliant. I have no worries about ICU Medical staying on top...

Mar 2021
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Director

If a pump breaks, sometimes it takes time to fix. Sometimes the number of broken pumps add up, and...

Mar 2021
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Director

I have a great relationship with the executives at ICU Medical. We treat each other respectfully,...

Mar 2021
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Director

I wouldn't buy the smart pumps again. I would buy any smart pump that would work with a generic...

Feb 2021
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