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User Commentary
We have a set fee with Livongo Health, so to my knowledge, they don’t nickel-and-dime us. The only...
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We have a good relationship with our account management team at Livongo Health. The vendor recently...
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I don’t know whether Livongo Health is larger than Teladoc or vice versa, but before the merger, it...
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As far as I know, Livongo Health is part of our long-term plans. We have no discussions to terminate...
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Our initial implementation was incredibly smooth, but our most recent upgrades have been clunky....
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The vendor lacks some marketing and communication resources that they need to provide us with so...
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I have been very pleased with the solution. I strongly believe in the support and results that our...
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The vendor has had some internal staffing changes that have caused a few issues that I have had to...
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The program and the app are very easy to use. The app has a lot of functionality. A coach calls if a...
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Livongo Health uses cases, and they talk about and give overviews of new functionality, but I...
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The program works with diabetes and cholesterol and MSK issues. The program does hit more things,...
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The product is fine. I am actually trying to get our organization to move to the whole-person...
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Dealing with Livongo Health is easy. We have access to a number of people from the vendor, and...
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We don't have the whole-person program, but we have seen a reduction in cost. That is huge, and that...
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The product quality is good, and the vendor is constantly looking at ways to improve the product....
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We do have vendor executive involvement. That is pretty nice, and Livongo Health even includes their...
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The vendor does not charge for every little thing. We have found that a lot of their costs are...
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To be honest, our relationship with the vendor has been fantastic. We have a partnership. We meet...
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There isn’t really training provided by the vendor on this product, but they do updates and webinars....
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The system integrates with another one of the systems we use, but a lot of that is the Livongo...
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The vendor is looking at adding continuous glucose monitors, which would be helpful on the diabetes...
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I reached out to the vendor to inquire about advancements in technology. Livongo Health never...
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We are evaluating the performance of the Livongo system to decide whether it is part of our...
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The solution initially lacked the ability to pull in pharmaceutical data. We can do that now, but it...
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Training is left to the company more so than the vendor.
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Overall, our client-success team and representatives are very good. The vendor has had normal...
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We didn't request a lot of training from Livongo Health because of the product that we have. The...
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Our integration was mostly smooth, and Livongo Health has worked directly with other vendors when we...
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Livongo Health has merged with Teladoc Health. That has led to some opportunities that we are still...
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We feel good about what we are working on with Livongo Health. There is an ROI that we are working...
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The reporting dashboards that we would like to have in the product aren't easily attainable. The...
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We have heard very few concerns from our members about the product and its availability. We have...
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I would absolutely say that Livongo Health has a vision for where they want to go. They definitely...
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