Middle East & Africa EHR 2024
23 February 24
| Everton Santos and Spencer Corbett
Over the last five years, the Middle East and Africa healthcare IT markets have expanded and evolved. The Middle East has seen consistent energy around EHR investment and digital transformation, with 10–15 purchase decisions being made annually. Energy in Africa has fluctuated year over year, impacted by some very large regional purchase decisions. When selecting an EHR vendor partner for the digital journey, organizations almost always consider other clinical, administrative, and financial functionalities in addition to the core EHR capabilities the vendor provides. This report both provides an update on EHR vendor performance and market share and offers KLAS’ first holistic look at EHR vendors’ broader portfolios in the Middle East and Africa, specifically highlighting the adoption and performance of ancillary EHR modules.
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CEO/President
Product
InterSystems could have greater flexibility in handling customization...
CEO/President
Product
Industry experience is one of InterSystems' strengths, and I like the...
Manager
Loyalty, Product
I would choose TrakCare again. It is not perfect, but perfection...
Manager
Product
As far as updates go, considering that we are a complex organization...
Manager
Relationship
Lately, the vendor's support has been more effective, and that is...
Manager
Product
The system can definitely be improved. If I have to enter a patient, I...
Manager
Relationship, Operations, Product
I would like a vendor to tell me that if I do a certain thing, the...
Manager
Relationship, Value
We have achieved a lot with TrakCare in a short time, but it is like...
Manager
Product
The main problem I see with TrakCare isn’t specific to my department;...
Manager
Relationship
People take a long time to complete tasks and are afraid of making...