CSI Healthcare IT HIT Implementation Leadership - Small Comments

 

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CIO

People and Knowledge

When COVID-19 hit, we brought in a project manager from CSI Healthcare IT to help us with our...

Sep 2020
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CIO

People and Knowledge

I would definitely use CSI Healthcare IT's services again, but they would have to be at a price...

Sep 2020
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CIO

ROI and Cost

The vendor has really good people, but they come at a cost. If CSI Healthcare IT is going to be a...

Sep 2020
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Director

Relationship

CSI Healthcare IT has been very supportive during the COVID-19 crisis. They provided materials for...

May 2020
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Director

Other Observations

From an implementation perspective, Epic resources are largely becoming a commodity. Across the...

May 2020
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Director

ROI and Cost

We have received our money's worth. There was one deficiency with a resource, and we cut that...

May 2020
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Director

Relationship

One of the vendor's directors has managed to stay in close touch with not only our directors but...

May 2020
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Director

People and Knowledge

Overall, the vendor's consultants are good, but CSI Healthcare IT could improve the consistency of...

Apr 2020
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Director

Project Results

CSI Healthcare IT does very well with executing. Overall, they delivered anything that they...

Apr 2020
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Director

Project Results

CSI Healthcare IT does very well with driving tangible outcomes. When we need them, they are there...

Apr 2020
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Director

Relationship

Overall, CSI Healthcare IT is a good company and partner, and they help us out wherever they can....

Apr 2020
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Director

ROI and Cost

The vendor could lower their costs. The consultants are very expensive.

Apr 2020
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Manager

People and Knowledge

All our big sites are live, but we continue to bring on very large practices and do other projects....

Oct 2019
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Director

People and Knowledge

CSI Healthcare IT is very responsive. Anytime that we have had an issue and at almost any time of...

Sep 2019
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Director

Other Observations

I wish that CSI Healthcare IT had a program that was already made for us. We went to them with an...

Sep 2019
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Director

People and Knowledge

I don't have any complaints about CSI Healthcare IT's staffing expertise. Their staff members are...

Sep 2019
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Director

Other Observations

If the decision were up to me again, I would look at CSI Healthcare IT's services, but maybe I would...

Sep 2019
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Director

Tools and Methodology

We are in a neutral position from a value perspective. Since the engagement, we have gotten data...

Sep 2019
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VP/Other Executive

Relationship

Our engagement with CSI Healthcare IT has been very good. We used them to help us find a variety of...

Sep 2019
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VP/Other Executive

People and Knowledge

CSI Healthcare IT is very easy to deal with. They let us know they are there, but they are not pushy...

Sep 2019
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VP/Other Executive

Relationship

CSI Healthcare IT’s rates are very good. The rates are always extremely competitive. The vendor is a...

Sep 2019
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Manager

Relationship

CSI Healthcare IT is pretty responsive. We have a communicative relationship with them. They seem to...

Aug 2019
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Manager

Project Results

We had several consultants to begin with. They helped us keep things rolling and keep the lights on...

Jun 2019
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Manager

People and Knowledge

Our representative worked with our project lead on all things printing. The representative was...

Jun 2019
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Manager

Project Results

The consultants were more on the build side than the on-site support side, but that was our choice....

Jun 2019
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Manager

People and Knowledge

Individually, the consultants had different strengths. Our representative worked for another vendor...

Jun 2019
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Manager

Tools and Methodology

The vendor was very good about checking in, and they tackled any requests right away.

Jun 2019
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Manager

People and Knowledge

My representative reached out to me when I initially called CSI Healthcare IT. I worked with the...

Jun 2019
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Director

Project Results

We had both principal trainers and credentialed trainers. We also had at-the-elbow resources for the...

Jun 2019
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Director

Relationship

The executive involvement from CSI Healthcare IT is excellent. We talk to the company president on a...

Jun 2019
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Director

Tools and Methodology

I continue to use CSI Healthcare IT because their resources that I have gotten have been of high...

Jun 2019
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Director

Relationship

CSI Healthcare IT does not nickel-and-dime us at all. They actually had somebody who caught a...

Jun 2019
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Director

Tools and Methodology

A lot of the CSI Healthcare IT consultants are independent. One of the benefits of working with...

Jun 2019
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Director

People and Knowledge

The benefit of CSI Healthcare IT is that they often bring back consultants we have used in the past...

Jun 2019
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VP/Other Executive

People and Knowledge

The reason why we didn’t go to CSI Healthcare IT for more people was that we liked only about 30% of...

Apr 2019
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VP/Other Executive

Project Results

CSI Healthcare IT is fantastic. The point person we dealt with was amazing and very understanding....

Apr 2019
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VP/Other Executive

People and Knowledge

We had a really awkward experience with CSI Healthcare IT. We had some difficulty with one...

Nov 2018
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CIO

Project Results

We are still using some of CSI Healthcare IT’s resources. They had a significant role with our...

Aug 2018
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Director

People and Knowledge

We have not had issues with resources from CSI Healthcare IT. The resources are high quality, and...

Jun 2018
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Director

Project Results

CSI Healthcare IT is timely. I requested a resource, and I had three resumes on my desk before the...

Jun 2018
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Director

Relationship

We have to provide some detailed information to CSI Healthcare IT about what we are looking for....

Jun 2018
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Director

Tools and Methodology

We are in the middle of making a decision about who to bring in for training and at-the-elbow...

Jun 2018
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Director

Project Results

I can’t really come up with any ways for CSI Healthcare IT to improve. We have a superior...

Jun 2018
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Director

Project Results

CSI Healthcare IT's people helped us around our environment. They primarily helped in our practices...

Apr 2018
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Director

People and Knowledge

We split our project between CSI Healthcare IT and another firm. We wanted them to work with each...

Apr 2018
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VP/Other Executive

Tools and Methodology

We did implementations over a couple of years. CSI Healthcare IT specified how long each...

Feb 2018
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Director

Relationship

An executive actually came to our office to see how the engagement was going; that says a lot about...

Feb 2018
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Director

Tools and Methodology

I appreciated the firm's flexibility. The consultant who came in was slated to do other work. And...

Feb 2018
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Director

People and Knowledge

The company needs a stronger bench so when something goes wrong, we can quickly get a replacement....

Feb 2018
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VP/Other Executive

Project Results

CSI Healthcare IT really helped us with our patient access. We have difficult interfaces right now...

Feb 2018
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VP/Other Executive

Relationship

The only time I hear from an executive is when we owe the company money.

Feb 2018
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