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CSI Healthcare IT HIT Implementation Leadership - Small Comments
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KLAS Research Director - Kaleb Harris
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Kaleb Harris

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User Commentary

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CIO

People and Knowledge

CSI Healthcare IT does very well. They help us with the training calculator. The trainer is the...

Jan 2021
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Director

People and Knowledge

The consultant we had acted as a project manager, and we had selected that person because we had...

Jan 2021
(0)
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Director

Project Results

Besides the fact that most of our consultants were off-site, things were totally fine. We had some...

Jan 2021
(0)
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Manager

People and Knowledge

We haven't had to replace many resources. That has been awesome.

Nov 2020
(0)
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Manager

Other Observations

CSI Healthcare IT was on board with virtual training, but I expected them to be more of a thought...

Nov 2020
(0)
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Manager

Relationship

CSI Healthcare IT is a true partner. We have a give-and-take with them. The vendor provided all of...

Nov 2020
(0)
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Manager

Relationship

Our managers put a pause on our project with the vendor when we were in the middle of our superuser...

Nov 2020
(0)
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Manager

Relationship

Our project coordinator (PM) is awesome. This person is knowledgeable. This PM is a joy to work...

Nov 2020
(0)
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Manager

Relationship

We didn't really know what to expect from our model or how many questions trainers would have about...

Nov 2020
(0)
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Manager

People and Knowledge

The vendor's pre-implementation planning is good. The vendor is very helpful and gets us tons of...

Nov 2020
(0)
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Manager

People and Knowledge

The trainers we received from the vendor are really good. These individuals are adaptable and work...

Nov 2020
(0)
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Director

Relationship

CSI Healthcare IT didn't do anything more than what we were doing during COVID-19. From an admin...

Nov 2020
(0)
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Director

Relationship

CSI Healthcare IT is expensive, but I would 100% use them again in the future. There is nothing they...

Nov 2020
(0)
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Director

Tools and Methodology

Since our implementation, we have been constantly refining what has already been implemented, and we...

Nov 2020
(0)
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Director

Other Observations

I am not sure that the vendor's consultants had a lot of input in the preimplementation planning....

Nov 2020
(0)
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Director

Tools and Methodology

CSI Healthcare IT designed, built, and tested our system extremely well in order for the go-live to...

Nov 2020
(0)
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Director

Tools and Methodology

The vendor was able to handle high volumes. They were able to help us acquire and manage staff...

Nov 2020
(0)
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CIO

People and Knowledge

When COVID-19 hit, we brought in a project manager from CSI Healthcare IT to help us with our...

Sep 2020
(0)
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CIO

People and Knowledge

I would definitely use CSI Healthcare IT's services again, but they would have to be at a price...

Sep 2020
(0)
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CIO

ROI and Cost

The vendor has really good people, but they come at a cost. If CSI Healthcare IT is going to be a...

Sep 2020
(0)
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Director

Relationship

CSI Healthcare IT has been very supportive during the COVID-19 crisis. They provided materials for...

May 2020
(0)
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Director

Other Observations

From an implementation perspective, Epic resources are largely becoming a commodity. Across the...

May 2020
(0)
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Director

ROI and Cost

We have received our money's worth. There was one deficiency with a resource, and we cut that...

May 2020
(0)
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Director

Relationship

One of the vendor's directors has managed to stay in close touch with not only our directors but...

May 2020
(0)
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Director

People and Knowledge

Overall, the vendor's consultants are good, but CSI Healthcare IT could improve the consistency of...

Apr 2020
(0)
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Director

Project Results

CSI Healthcare IT does very well with executing. Overall, they delivered anything that they...

Apr 2020
(0)
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Director

Project Results

CSI Healthcare IT does very well with driving tangible outcomes. When we need them, they are there...

Apr 2020
(0)
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Director

Relationship

Overall, CSI Healthcare IT is a good company and partner, and they help us out wherever they can....

Apr 2020
(0)
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Director

ROI and Cost

The vendor could lower their costs. The consultants are very expensive.

Apr 2020
(0)
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