WellSky Home Health (EHR) Commentary
Filtered view: (Small - 0 - 200 Average Daily Census)(Independent)

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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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COO

Relationship, Product

WellSky Home Health has been a good platform for us. WellSky sent us the list of patients and...

May 2024
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COO

Relationship

WellSky has really absorbed quite a few different companies, and I am curious to know whether they...

May 2024
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CEO/President

Relationship

Getting through to any of the vendor's support is a challenge. They need to retain people. First of...

Apr 2024
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CEO/President

Relationship, Product

I don't have faxes coming into the product, and that has been going on for months. The vendor can't...

Apr 2024
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CEO/President

Loyalty, Relationship

We have had issues with Kinnser and their support team since WellSky took over. Since Wellsky...

Apr 2024
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CEO/President

Product

I have not accessed WellSky Home Health from a mobile device. I don't believe there is an app for...

Mar 2024
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CEO/President

Product

WellSky has a lot of great qualities, but there are some competitors out there who have better...

Mar 2024
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CEO/President

Relationship

WellSky’s support is improving, but there are still very long hold times.

Mar 2024
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Manager

Loyalty, Relationship, Product

Some days, we try to get on WellSky Home Health through the device, and we have a lot of issues...

Mar 2024
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Manager

Product

We have had an issue with WellSky keeping promises. WellSky did an update, and prior to that update,...

Mar 2024
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Manager

Relationship

We have interacted with WellSky’s executive team a couple of times, and I wouldn’t rate their...

Mar 2024
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Manager

Product

I would like to see WellSky improve the free text boxes. The text doesn’t wrap because a lot of...

Mar 2024
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Manager

Product

I have pretty much got WellSky Home Health down. I have used multiple home health solutions, and...

Mar 2024
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Director

Product

The strength of WellSky Home Health's reports is only as good as the people who are entering in that...

Feb 2024
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Director

Product

WellSky Home Health is fairly good when we use it on our tablets. However, we have had all kinds of...

Feb 2024
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Director

Relationship

WellSky is constantly telling us about what they are working on in the system, and they always give...

Feb 2024
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Director

Value

There are some things that I would like to have in the system. The vendor has given us free trials...

Feb 2024
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Director

Operations

WellSky's library of training information doesn't look like it has really been updated. The vendor...

Feb 2024
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Director

Product

The system meets my administrative needs. That is good. I like how much information is available in...

Feb 2024
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Director

Product, Value

A lot of the time, I am the last one at my organization to handle discharge OASIS information....

Feb 2024
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Manager

Loyalty, Relationship, Product

Things are going well with WellSky Home Health. The vendor is working with us on some issues right...

Jan 2024
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CEO/President

Relationship

WellSky is very responsive when I call, and that is great. They help me find solutions for issues...

Dec 2023
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CEO/President

Relationship, Operations, Product

The only thing I would suggest for WellSky is that when they are doing nationwide updates, they...

Dec 2023
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CEO/President

Product

The WellSky system copies forward basic information, and it is nice that we don't have to put that...

Dec 2023
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CEO/President

Relationship

WellSky is very timely with resolutions. Either they fix the issue on the call right then and there...

Dec 2023
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CEO/President

Product

I would have to let anyone considering WellSky know that the WellSky system is a reliable and...

Dec 2023
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Analyst/Coordinator

Relationship

WellSky is easy to work with, and their program is easy to use and learn. We don't really have too...

Dec 2023
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Analyst/Coordinator

Product

The documentation in WellSky Home Health has always gone well, and the product has evolved as the...

Dec 2023
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CEO/President

Value

WellSky has struggled with Kinnser Software. Nothing works as intended. There are billing problems...

Nov 2023
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Manager

Relationship

Everything has been going very well with WellSky. They are efficient, quick to respond, and...

Nov 2023
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CEO/President

Relationship

WellSky's support people are rude, and they provide either no solutions or incorrect solutions. It...

Oct 2023
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CEO/President

Product

Over the last couple of years, we have noticed that when we log in to the system, the system will...

Oct 2023
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CEO/President

Loyalty

We were looking to switch away from WellSky Home Health in the past because of some issues, but our...

Oct 2023
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