Bluestream
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Schafer Jackson
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KLAS Research Director - Schafer Jackson
 
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User Commentary

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COO

Bluestream is reliable software that works well and is so easy to use. Patients go to the text...

Apr 2022
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COO

Bluestream Health's service is reliable, and their quality of service hasn't changed. The vendor has...

Apr 2022
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Director

The hardest part about Bluestream is that when we send a patient a text that tells the patient to...

Jan 2022
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Director

The vendor was able to incorporate a second language into the consent form for us. Initially it was...

Jan 2022
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Director

At first, things were rough with Bluestream Health, but they really seemed to step up and make the...

Jan 2022
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COO

Bluestream has been an excellent product to use. During the pandemic, we had to convert our entire...

Sep 2021
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COO

We are going to keep Bluestream for the long term. The version we have works fine, and I would...

Sep 2021
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COO

We haven't had any issues with Bluestream Health when it comes to keeping promises. When they have...

Sep 2021
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COO

We had a little confusion on our original Bluestream Health contract, but we escalated the issue and...

Sep 2021
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COO

Bluestream Health recently did some upgrades on their products, so we can do group visits and things...

Sep 2021
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COO

I feel very comfortable recommending Bluestream Health. If they had a potential customer looking to...

Sep 2021
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Director

One of the challenges for the patient was that if they were disconnected from the visit, the link...

Aug 2021
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Director

Bluestream had nice connection tests before the visits started, and the text reminders were useful....

Aug 2021
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Director

Bluestream still only allows four parties to join calls. We would connect to other hospitals in our...

Aug 2021
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Director

We didn't have a lot of implementation support from Bluestream Health. Their people changed during...

Aug 2021
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(0)
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Director

Providing input was a challenge on the Bluestream Health side. We wanted to provide a lot of input...

Aug 2021
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(0)
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Director

Bluestream integrated with our EHR to send automatic text reminders. There was going to be...

Aug 2021
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(0)
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Director

The differentiating factor with Bluestream Health was that we had feedback from providers and...

Aug 2021
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Director

When Bluestream Health finally launched their multiparty video functionality, we couldn't connect...

Aug 2021
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Director

The great part about Bluestream Health is that they are super affordable and don’t nickel-and-dime...

Jul 2021
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Director

We had an implementation that was difficult because it was during the COVID-19 crisis. Everybody was...

Jul 2021
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Director

The vendor does what they say they will do, and they shine when it comes to their interoperability....

Jul 2021
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(0)
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Director

Phone, text, and web support for Bluestream Health is available 24/7, so that is very good....

Jul 2021
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Director

The executives at Bluestream Health are heavily involved. Bluestream Health is still a small...

Jul 2021
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(0)
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Director

The Bluestream Health system is easy to use, and that is one of their hallmarks. Bluestream really...

Jul 2021
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Director

I could teach anyone to get on and do a telehealth call within 15 minutes, and that is not typically...

Jul 2021
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Director

I have recommended Bluestream several times to others who are looking for similar products....

Jul 2021
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Director

My satisfaction with Bluestream Health will probably go up over the next 12 months. We are excited...

Jul 2021
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VP/Other Executive

We have had great relationships with some of Bluestream Health's executives. We were able to...

Jul 2021
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VP/Other Executive

We started with Bluestream as a solution for certain translation needs, and that was an excellent...

Jul 2021
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VP/Other Executive

In a particular program, we are seeing a reduction in repeat orders for physicians. We have also...

Jul 2021
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VP/Other Executive

Bluestream was stood up quickly. That is where Bluestream Health is an excellent partner. Within a...

Jul 2021
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VP/Other Executive

The patient feedback has been positive. The system is simple and clean to use. All I have to do is...

Jul 2021
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VP/Other Executive

Bluestream is helping our case management. We have opportunities to do more visits in the world of...

Jul 2021
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VP/Other Executive

We are always interested in making the product simpler and cleaner. For example, when we do certain...

Jul 2021
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VP/Other Executive

Our partnership with Bluestream Health has been great. We were connected with Bluestream Health...

Jul 2021
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VP/Other Executive

When it comes to Bluestream Health keeping their promises, I have seen development deadlines slip at...

Jul 2021
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VP/Other Executive

The issues I have with Bluestream Health training may be unique to me because I am a very deep user....

Jul 2021
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VP/Other Executive

Speed is important, not only because so many competitors have flooded the market but also because we...

Jul 2021
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VP/Other Executive

In terms of capitation around EMRs, some EMR vendors are big bullies, and that slows things down...

Jul 2021
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VP/Other Executive

Bluestream is easy for a patient to use. Once they are set up and in the room, there is high-quality...

Jul 2021
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VP/Other Executive

For the most part, our scheduled visits through Bluestream are pretty seamless. Patients check in,...

Jul 2021
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Director

We were alerted that Bluestream Health was offering the free use of their product due to the...

Jul 2021
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Director

Training from Bluestream Health doesn’t really exist. I know that is something that they have on...

Jul 2021
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Director

The solution is easy to use. It is great that it doesn’t have a lot of bells and whistles to...

Jul 2021
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Director

The solution includes on-demand interpreters for multiple languages. We previously had in-person...

Jul 2021
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Director

Patients don’t have to download an app. They don’t have to be technology savvy. They receive a link...

Jul 2021
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