Bluestream
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Subject Expert
Schafer Jackson
Research Director
KLAS Research Director - Schafer Jackson
 
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User Commentary

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Director

Technology

As the product is getting more sophisticated, and as the vendor gets bigger, they are adding more...

Jan 2023
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Director

Functionality and Upgrades

We are extremely happy with Bluestream. And our providers are happy because of the usability of the...

Jan 2023
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Director

Relationship

I have the phone numbers of a couple of contact people, and I text them whenever I need something.

Jan 2023
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Director

Implementation and Training

The challenge with the implementation was that the vendor had a small team. The vendor needs to be...

Jan 2023
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Director

Interfacing and Integration

Integration is one thing the vendor is really good at. They are good at integrating their product...

Jan 2023
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Director

Relationship

We are working with the vendor on their road map to make things better, and they have added a lot of...

Jan 2023
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Director

Lessons Learned

We aren’t sure whether Bluestream will be part of our long-term plans. Just because of the nature of...

Jan 2023
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Director

Functionality and Upgrades

I love Bluestream. I have nothing bad to say about it, and the product quality is pretty consistent....

Jan 2023
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Director

Relationship

I would like to see some updates to Bluestream’s technology. It really hasn’t changed since we have...

Jan 2023
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Director

Relationship

Bluestream has been a fabulous partner. We already had a relationship with their company, and so...

Jan 2023
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Director

Interfacing and Integration

I would tell someone looking for a telehealth solution that a telehealth solution is going to be...

Dec 2022
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Director

Interfacing and Integration

Bluestream Health is in a tough place because we have been trying to integrate their product with...

Dec 2022
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Director

Other Observations & Comments

Bluestream is not a solution that has a lot of market recognition, so a lot of providers have not...

Dec 2022
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Director

Future Outlook

We are going to be switching EMRs. We have worked with Bluestream Health to adapt their tool to some...

Dec 2022
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Director

Win/Loss - Why they were selected (by current clients)

The main reason we selected BlueStream Health is we were looking for a connection with our...

Dec 2022
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Director

Other Observations & Comments

We started using the system when COVID-19 hit because Bluestream Health gave us a deal to help us...

Nov 2022
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Director

Functionality and Upgrades

Right now, we don't have a massive push for virtual visits or anything like that, but the system has...

Nov 2022
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Director

Future Outlook

I don't think we will have Bluestream in the long term. Getting Bluestream was the right decision to...

Nov 2022
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Analyst/Coordinator

Service and Support

Bluestream Health’s support was subpar. We couldn’t connect, and we couldn’t get answers as to why...

Jul 2022
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Analyst/Coordinator

Service and Support

Bluestream Health has a lot of brilliant developers and programmers, but they don't really have...

Jul 2022
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Analyst/Coordinator

Implementation and Training

Bluestream wasn't the worst system to implement, but it certainly wasn’t the best either. We could...

Jul 2022
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COO

Functionality and Upgrades

Bluestream is reliable software that works well and is so easy to use. Patients go to the text...

Apr 2022
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COO

Relationship

Bluestream Health's service is reliable, and their quality of service hasn't changed. The vendor has...

Apr 2022
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