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Epic HIT Staffing Comments
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Subject Expert
Commentary Summary
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User Commentary
VP/Other Executive
It behooves us to have Epic involved in certain projects so that we have guidance, experience, and...
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VP/Other Executive
Our point of contact goes above and beyond. That person is excellent and understands how we work and...
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VP/Other Executive
Epic truly acts and functions as a partner as opposed to a vendor. When COVID-19 hit, Epic came to...
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VP/Other Executive
Sometimes, the Epic people overstep their boundaries and get into our organization's business a...
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VP/Other Executive
We all felt that Epic was the best vendor we saw. Their offering felt more user friendly and...
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VP/Other Executive
Epic's leaders are fantastic. Some of the system analysts are young people who have just been...
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VP/Other Executive
Epic still needs to work on understanding what their customers need. Epic has added patient flow to...
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VP/Other Executive
Epic did well with matching our needs with the consultant that they provided, but we had to pay for...
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VP/Other Executive
Epic really didn’t consider one area, so we are still experiencing an issue where jobs are sometimes...
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Analyst/Coordinator
Epic does an analysis of how many staff members we have, but the analysis is not accurate. Epic...
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Analyst/Coordinator
For one project, we identified opportunities where we needed assistance to fix things, and Epic...
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Analyst/Coordinator
Resources and needs are two different things. Epic's resources are great. We have lucked out and...
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Director
Epic hasn't always been able to meet our needs because they haven't always had the staff available....
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Director
We were given a very short implementation time frame, and we had to really react quickly and do the...
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Director
The vendor executives I worked with were very invested in the project's success and making sure we...
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Director
Certain Epic programs don't offer part-time resources; they have to be full time. Sometimes we don't...
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Director
We look at Epic as one of our top partners. Their staff would normally have been on-site, but...
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Director
During our project, we had to swap out one resource who wasn't a correct fit. There was a culture...
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Director
Epic's estimates are based on the worst-case scenario for projects, but they actually just bill for...
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Director
We were able to update many workflows and remove custom things that we had created years ago. We are...
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Director
Some of Epic's staff members are incredibly skilled in their specific areas, but they don't know...
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Director
Epic is a great cheerleader for their own product, but sometimes they can't see past their own...
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Director
We have been very pleased with the resource assigned to us from Epic. The resource is very...
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Director
There have been a couple of times when Epic has provided resources that haven't had the experience...
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Director
Sometimes Epic overestimates the cost and applies more staffing hours than are actually needed....
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VP/Other Executive
Epic's resources are really good, but they are very pricey. They need to lower the hourly cost. The...
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