MEDITECH Home Health EHR Comments

 

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Current Time Inside Cache Tag Helper: 9/27/2020 1:39:51 AM and Model.EvProductId = 764

Commentary Summary

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Neither
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User Commentary

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Analyst/Coordinator

Technology

The system is easy to use. It is a good system, but the visual side is not great. I can't locate...

Aug 2020
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CIO

Functionality and Upgrades

We have seen a dramatic increase in the amount of untested software delivered by MEDITECH in the...

Jul 2020
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CIO

Functionality and Upgrades

We are on an older version of the system. There are newer versions. If we had the newer versions, I...

Jul 2020
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Manager

Relationship

The vendor has been extremely responsive to our needs. With COVID-19, we worked together on a risk...

Jul 2020
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Manager

Functionality and Upgrades

MEDITECH is very proactive in terms of regulatory things. With the PDGM, the vendor assisted us in...

Jul 2020
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Manager

Service and Support

MEDITECH is always willing to look at other solutions if we have recommendations or if we have...

Jul 2020
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Manager

Functionality and Upgrades

With MEDITECH’s system, we can customize what we need to customize. The system is task based, so we...

Jul 2020
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Manager

Functionality and Upgrades

We are already ahead of the game because we are using MEDITECH’s telehealth piece of the system. As...

Jul 2020
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Analyst/Coordinator

Other Observations & Comments

MEDITECH has made a lot of changes related to the PDGM. A lot of those changes just didn’t apply to...

Jul 2020
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Analyst/Coordinator

Relationship

MEDITECH has been really good about continuing to ask us how we are doing, how things are going for...

Jul 2020
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Analyst/Coordinator

Other Observations & Comments

Some of the things that we need can take a couple of hours to generate, and that is a concern.

Jul 2020
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Analyst/Coordinator

Interfacing and Integration

Knowing what I know now, I would buy MEDITECH’s system again. Our leadership would work with...

Jul 2020
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Analyst/Coordinator

Other Observations & Comments

MEDITECH keeps their promises. We have a list of enhancements, and we are prioritizing some of the...

Jul 2020
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Analyst/Coordinator

ROI / Cost (care and feeding)

MEDITECH didn’t originally charge us for some things. We haven’t had to pay additional fees for any...

Jul 2020
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Analyst/Coordinator

Implementation and Training

MEDITECH always works with me really well to schedule updates. The initial training was very good,...

Jul 2020
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Analyst/Coordinator

Other Observations & Comments

We work differently than others, and we are trying to do things that a lot of other people don’t...

Jul 2020
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Analyst/Coordinator

Service and Support

We have had someone from MEDITECH working so hard with us for the past few years. We have had...

Jul 2020
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Analyst/Coordinator

Other Observations & Comments

For some roles in our system, using MEDITECH’s system is a breeze because it is very repetitive. Our...

Jul 2020
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Analyst/Coordinator

Functionality and Upgrades

We try a lot of enhancements and put in a lot of requests, and MEDITECH has a lot of things that are...

Jul 2020
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Analyst/Coordinator

Service and Support

MEDITECH’s support is good. The support people are always responsive. The tech team that handles...

Jul 2020
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Analyst/Coordinator

Relationship

MEDITECH’s executives are involved. They have definitely gotten more involved with one of our...

Jul 2020
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Analyst/Coordinator

Service and Support

If there is something that MEDITECH knows they can’t get us right away, they are very helpful in...

Jul 2020
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Analyst/Coordinator

Service and Support

With our last EMR, we paid a large amount for support every month, and getting support was hard. But...

Jul 2020
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Analyst/Coordinator

Other Observations & Comments

Once COVID-19 goes away, MEDITECH will really see where their focus is going to lie. Hopefully, a...

Jul 2020
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Analyst/Coordinator

Service and Support

MEDITECH has been amazing at supporting us through the COVID-19 crisis. They are constantly...

Jun 2020
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Analyst/Coordinator

Functionality and Upgrades

When it comes to MEDITECH delivering new technology, we have been waiting for web-based things, and...

Jun 2020
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Analyst/Coordinator

Functionality and Upgrades

There are some things that could be better about how care planning goes into the system because of...

Jun 2020
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Analyst/Coordinator

ROI / Cost (care and feeding)

We are definitely receiving our money’s worth. I would definitely recommend MEDITECH. In fact, I...

Jun 2020
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Analyst/Coordinator

Future Outlook

I think we will be in the same place in a year from now. I am hopeful. We have calls with MEDITECH...

Jun 2020
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Analyst/Coordinator

Service and Support

We haven’t had a lot of big updates. When I put in requests to get little release updates, MEDITECH...

Jun 2020
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Analyst/Coordinator

Functionality and Upgrades

As an end user, I would give the system the highest score for ease of use. I know that some of the...

Jun 2020
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Director

Other Observations & Comments

Everything has been business as usual with MEDITECH during the COVID-19 crisis. They are working on...

Jun 2020
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Director

Implementation and Training

I go back and forth on whether I would choose the product again today. There is some good and bad....

Jun 2020
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Director

Future Outlook

I am hoping my satisfaction will improve. If MEDITECH can pull some things off, the product will be...

Jun 2020
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Director

Interfacing and Integration

The larger hospital we are a part of uses another vendor’s EMR, and we use MEDITECH's. So when we...

Jun 2020
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Director

Functionality and Upgrades

There is a really short learning curve with the EMR product. That could be because the clinicians...

Jun 2020
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Director

Functionality and Upgrades

I have been working with MEDITECH for a long time, and I am satisfied because I know how to get the...

Jun 2020
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Manager

Functionality and Upgrades

Our struggles have to do with our staff's willingness to document. If users don't put information in...

Jan 2020
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Manager

Relationship

I believe that the improvements in the new system will correct some of the issues that we are...

Jan 2020
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Manager

Other Observations & Comments

None of the solutions are perfect. I have looked at some of the new things that are out there. Some...

Jan 2020
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Manager

Interfacing and Integration

I hope that my satisfaction will go up in a year from now, but I don't know that the vendor will...

Jan 2020
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Manager

Other Observations & Comments

Before considering the solution again, I would do a market analysis and look at the MEDITECH...

Jan 2020
 Helpful

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Manager

ROI / Cost (care and feeding)

The vendor doesn't charge for every little thing. They have a service fee, and they keep everything...

Jan 2020
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Manager

Implementation and Training

MEDITECH does not give specific-enough testing manuals or notifications about what changes the...

Jan 2020
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Manager

Implementation and Training

The vendor did a great job of training us on everything that could be done in the system, but when...

Jan 2020
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Manager

Interfacing and Integration

The system's integration is pretty good. We are able to automatically get information from the...

Jan 2020
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Manager

Technology

The solution could do some things better. It is bulky and requires a lot of clicks. While the system...

Jan 2020
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Manager

Functionality and Upgrades

If the solution were more user friendly and had better upgrades, we would probably give it a higher...

Jan 2020
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Manager

Relationship

The vendor has done quite well at being proactive and meeting our needs. They have really stepped up...

Jan 2020
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Manager

Relationship

I have talked to a few of the executive members, and I would give MEDITECH a good score for...

Jan 2020
 Helpful

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Director

Functionality and Upgrades

The system is complicated and sophisticated, but once people understand the logic of it, it is wonderful....

Jan 2020
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Director

Lessons Learned

With MEDITECH's system, people have to rethink their processes and learn to think how the system...

Jan 2020
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Director

Implementation and Training

The only problem I had was with the initial training. MEDITECH has really good ongoing training, but...

Jan 2020
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Director

Service and Support

The support has been absolutely awesome. MEDITECH hasn't promised anything that they haven't...

Jan 2020
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Analyst/Coordinator

Interfacing and Integration

This product has come a long way since we first bought it. We are limited to moving on in a much...

Dec 2019
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Analyst/Coordinator

Other Observations & Comments

The system is definitely meeting our needs. The vendor is making strides to make the system more...

Dec 2019
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Analyst/Coordinator

Other Observations & Comments

The vendor does their best to keep their promises. Sometimes seeing those promises fulfilled just...

Dec 2019
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Analyst/Coordinator

Implementation and Training

We had a rough implementation. The clinical side was phenomenal, but the financial side was not.

Dec 2019
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Analyst/Coordinator

Lessons Learned

If we give the system a chance, it works and functions as designed. A lot of the issues that we have...

Dec 2019
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Director

Interfacing and Integration

MEDITECH's home health product isn't integrated, and I don't think it is going to be in the near...

Dec 2019
 Helpful

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Analyst/Coordinator

Implementation and Training

MEDITECH Home Care is just horrible. I would like to see MEDITECH take time to send someone on-site...

Nov 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

MEDITECH Home Care is just not user friendly. I don’t like it at all. No one likes it. Maneuvering...

Nov 2019
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Analyst/Coordinator

Service and Support

MEDITECH is not doing well with implementing upgrades. They don’t communicate with us, they don’t...

Nov 2019
 Helpful

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Manager

Interfacing and Integration

I would buy the system again because our hospital has MEDITECH products, so we can connect with the...

Nov 2019
 Helpful

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Manager

Functionality and Upgrades

We like MEDITECH. Their system is very up to date with upcoming government regulations, and we have...

Nov 2019
 Helpful

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Manager

Service and Support

If I have any problems, the turnaround time is really fast. We don’t have to wait long to get...

Nov 2019
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Manager

Service and Support

MEDITECH has nice people. They are very courteous and caring, and they want their customers to be...

Nov 2019
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Manager

Lessons Learned

I would tell somebody who is coming onto MEDITECH’s system to be positive and keep working with it...

Nov 2019
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Manager

ROI / Cost (care and feeding)

MEDITECH Home Care is paid for with a monthly fee, and that takes care of all the updates and...

Nov 2019
 Helpful

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Manager

Relationship

We deal mostly with the executives who understand the homecare system. I have always had very good...

Nov 2019
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Manager

Functionality and Upgrades

I need to take more time to learn how to create reports in MEDITECH Home Care. Overall, the system...

Nov 2019
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Manager

Technology

Homecare constantly changes with Medicare, and MEDITECH has been really good at keeping on top of things....

Nov 2019
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Director

Implementation and Training

MEDITECH Home Care was bad; we had to redo the whole thing because it was a complete debacle. There...

Nov 2019
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Analyst/Coordinator

Functionality and Upgrades

MEDITECH offers a lot of options, but we don't pay for any of those because they are frivolous...

Nov 2019
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Analyst/Coordinator

Functionality and Upgrades

MEDITECH is pretty good about organizing the updates, but the release details don't always match the...

Nov 2019
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Analyst/Coordinator

Functionality and Upgrades

We do run into issues here and there. The product isn't the fastest or most streamlined product, but...

Nov 2019
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Analyst/Coordinator

Functionality and Upgrades

The word that I hear a lot is clunky. The system is very repetitive and requires a lot of user input...

Nov 2019
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Analyst/Coordinator

Other Observations & Comments

Our account representative is always quick to provide answers when we need them, even if the news is...

Nov 2019
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Analyst/Coordinator

Functionality and Upgrades

MEDITECH always delivers whenever something is needed for industry standards, but updating the...

Nov 2019
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Analyst/Coordinator

Service and Support

Just minutes after we put in a ticket, MEDITECH is already updating and trying to get us on the phone....

Nov 2019
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Director

Functionality and Upgrades

To get integration with our current system, we moved to MEDITECH Home Care. But we had a...

Nov 2019
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Director

Service and Support

MEDITECH has a really good support team for their home health module. The team has done...

Nov 2019
 Helpful