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MEDITECH Home Health EHR Comments
Filtered view: All
Subject Expert
Commentary Summary
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User Commentary
Analyst/Coordinator
Functionality and Upgrades
Nurses sometimes say that the nurses' notes are a little more involved in MEDITECH Home Health EHR...
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Analyst/Coordinator
Service and Support
We were on paper before we went to MEDITECH, so we weren’t going from another EHR to this one. That...
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Nurse
Other Observations & Comments
I am hoping that our overall satisfaction goes up over the next 12 months, but I am worried about...
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Nurse
Interfacing and Integration
We don’t have any of the integration that we could use. There is definitely a lot of room for...
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Nurse
Other Observations & Comments
We recently had our state survey, and one of our deficiencies is that we need a revised plan of care...
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Nurse
Service and Support
Sometimes we get quick responses from MEDITECH where the issue gets resolved, but other times we...
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Nurse
Functionality and Upgrades
There is a lot to be desired with the reports. MEDITECH’s reports don’t really match what we have in...
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Nurse
Functionality and Upgrades
I would tell others that the system is user friendly, but there are flaws with it like there are...
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Director
Functionality and Upgrades
There is usually some type of hitch with the upgrades. The product quality is low based on user...
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Director
Service and Support
There was an executive that used to work for MEDITECH who never answered our emails. I had to go...
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Director
ROI / Cost (care and feeding)
The system decreases our productivity terribly. I wouldn't recommend it at all. I am at the bottom...
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Director
Future Outlook
The MEDITECH system isn't part of our long-term plans. We don't know what we are moving to yet, but...
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VP/Other Executive
Functionality and Upgrades
I think we would purchase MEDITECH Home Health EHR again. In the space of home health, there isn't a...
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VP/Other Executive
ROI / Cost (care and feeding)
We definitely get our money's worth from MEDITECH Home Health EHR, especially when we look at the...
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VP/Other Executive
Implementation and Training
We haven't done a major implementation with MEDITECH in a couple of years. For implementation...
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Manager
Interfacing and Integration
The product is very robust and provides detailed reports. The integration with our hospital is...
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Manager
Service and Support
The negative is that it sometimes takes a long time for MEDITECH to make requested changes.
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Manager
Service and Support
Lately, we have done a lot of updates, but when I send anything in as a problem, it seems like I am...
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Manager
Functionality and Upgrades
From a clinical perspective, there is just so much in the EHR that we have to remember. Our nurses...
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CMIO
Other Observations & Comments
MEDITECH Home Health EHR is in its infancy right now; it functions, but it is rudimentary. There are...
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Manager
Service and Support
We have done a lot of things during the COVID-19 crisis, and that has been mostly on our own. The...
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Manager
Other Observations & Comments
This product is part of our long-term plans. We have no thoughts of moving away from it. We have...
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Manager
Service and Support
From what I know about dealing with MEDITECH and supporting the primary person here, the vendor...
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Manager
Service and Support
I wouldn’t say the vendor's service is excessively proactive, but they are still proactive. We don’t...
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Manager
Service and Support
The biggest front-end problem with MEDITECH is that when they provide customers with the...
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Manager
Service and Support
Sometimes there is turnover in the vendor's support people, and they don’t seem to grow into their...
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Manager
Service and Support
I really like working with the people at MEDITECH. I think their customer service people are...
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Director
Other Observations & Comments
We have grown with MEDITECH for many years. I think we have driven them. A lot of the direction...
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Manager
Functionality and Upgrades
In the MEDITECH system, if we need to change insurance information, we have to discharge and readmit...
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Manager
Functionality and Upgrades
MEDITECH needs to make the system flow a bit better and be more streamlined. The care plan for each...
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Manager
ROI / Cost (care and feeding)
The program is dirt cheap, so we get what we pay for. We have highly received our money's worth. I...
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Manager
Functionality and Upgrades
MEDITECH is all I know, so I would buy the solution again. I don’t have experience with anything...
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Manager
Implementation and Training
There is room for improvement with MEDITECH’s training, but it is still pretty good. I would like...
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Manager
Interfacing and Integration
The integration and interoperability of the system are pretty good, but there is always room for...
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Manager
Functionality and Upgrades
Since I brought the system in, trained people on it, and then developed it, I grew with the system,...
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Manager
Service and Support
I would rate MEDITECH’s support high. The support people are wonderful. They are always available. I...
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Manager
Lessons Learned
I think the biggest thing I would tell peers is if they are a MEDITECH hospital, MEDITECH Home...
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Manager
Functionality and Upgrades
The MEDITECH product is way too cumbersome. It isn't user friendly, and the documentation part is...
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Manager
Functionality and Upgrades
The system automatically creates the next episode. Whenever we have to do research, the system...
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Manager
Service and Support
With any specific issues, we can either call MEDITECH or file a ticket online. The support people...
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Manager
Functionality and Upgrades
MEDITECH did a good job with training. They try to do quarterly updates with us. Our medical center...
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Director
Functionality and Upgrades
The vendor is great, and their product does what they say it does. It doesn’t let us do something...
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Director
Service and Support
MEDITECH’s support is great. We have the ability to not only put in a ticket online but pick up the...
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Director
Functionality and Upgrades
I have been able to get rid of some positions for people because the system does certain things. I...
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Director
Functionality and Upgrades
We would maybe buy MEDITECH Home Health EHR again. We are a hospital-based agency, and the hospital...
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Director
Other Observations & Comments
I have always felt that with MEDITECH, the system gets broken down into too many separate steps, and...
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Analyst/Coordinator
Functionality and Upgrades
The system connects with MEDITECH’s EMR, and that is about all it connects with. The system does...
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Analyst/Coordinator
Other Observations & Comments
Some users have a lot of difficulty with the system. There are a lot of things to click on and do. I...
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Director
Implementation and Training
We don't really get a lot of training from MEDITECH. They have many online resources that are good,...
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Analyst/Coordinator
Future Outlook
I don’t think the IT people from the hospital are planning on getting rid of MEDITECH’s system...
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Analyst/Coordinator
Functionality and Upgrades
The updates are pretty easy. I can get ahold of the ongoing support or call the vendor when I need...
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Director
Interfacing and Integration
There are still some integration issues with things crossing over from other areas in the medical...
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Director
Functionality and Upgrades
We haven't really had any great changes with MEDITECH for COVID-19 other than the addition of an...
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Director
Service and Support
Sometimes, MEDITECH is pretty quick with support, but there are other times when we have to wait a...
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Director
Relationship
There is probably not a whole lot of executive involvement anymore. There was at first, but there...
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Director
Service and Support
MEDITECH has been great during COVID-19. They put in new charting requirements so that the staff...
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Director
Relationship
MEDITECH is very good at listening to our concerns and suggestions about what would be helpful....
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Director
Other Observations & Comments
I would like to see a phone app that allows clinicians to record their travel times and visit times....
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Director
Other Observations & Comments
If MEDITECH had an OASIS scrubber that would work alongside their product, that would be beneficial....
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Director
Other Observations & Comments
We would like for the EMR to show when a clinician is taking days off on everyone's schedule instead...
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Analyst/Coordinator
Technology
The system is easy to use. It is a good system, but the visual side is not great. I can't locate...
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CIO
Functionality and Upgrades
We have seen a dramatic increase in the amount of untested software delivered by MEDITECH in the...
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CIO
Functionality and Upgrades
We are on an older version of the system. There are newer versions. If we had the newer versions, I...
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Manager
Relationship
The vendor has been extremely responsive to our needs. With COVID-19, we worked together on a risk...
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Manager
Functionality and Upgrades
MEDITECH is very proactive in terms of regulatory things. With the PDGM, the vendor assisted us in...
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Manager
Service and Support
MEDITECH is always willing to look at other solutions if we have recommendations or if we have...
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Manager
Functionality and Upgrades
With MEDITECH’s system, we can customize what we need to customize. The system is task based, so we...
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Manager
Functionality and Upgrades
We are already ahead of the game because we are using MEDITECH’s telehealth piece of the system. As...
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Analyst/Coordinator
Other Observations & Comments
MEDITECH has made a lot of changes related to the PDGM. A lot of those changes just didn’t apply to...
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Analyst/Coordinator
Relationship
MEDITECH has been really good about continuing to ask us how we are doing, how things are going for...
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Analyst/Coordinator
Other Observations & Comments
Some of the things that we need can take a couple of hours to generate, and that is a concern.
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Analyst/Coordinator
Interfacing and Integration
Knowing what I know now, I would buy MEDITECH’s system again. Our leadership would work with...
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Analyst/Coordinator
Other Observations & Comments
MEDITECH keeps their promises. We have a list of enhancements, and we are prioritizing some of the...
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Analyst/Coordinator
ROI / Cost (care and feeding)
MEDITECH didn’t originally charge us for some things. We haven’t had to pay additional fees for any...
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Analyst/Coordinator
Implementation and Training
MEDITECH always works with me really well to schedule updates. The initial training was very good,...
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Analyst/Coordinator
Other Observations & Comments
We work differently than others, and we are trying to do things that a lot of other people don’t...
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Analyst/Coordinator
Service and Support
We have had someone from MEDITECH working so hard with us for the past few years. We have had...
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Analyst/Coordinator
Other Observations & Comments
For some roles in our system, using MEDITECH’s system is a breeze because it is very repetitive. Our...
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Analyst/Coordinator
Functionality and Upgrades
We try a lot of enhancements and put in a lot of requests, and MEDITECH has a lot of things that are...
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Analyst/Coordinator
Service and Support
MEDITECH’s support is good. The support people are always responsive. The tech team that handles...
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Analyst/Coordinator
Relationship
MEDITECH’s executives are involved. They have definitely gotten more involved with one of our...
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Analyst/Coordinator
Service and Support
If there is something that MEDITECH knows they can’t get us right away, they are very helpful in...
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Analyst/Coordinator
Service and Support
With our last EMR, we paid a large amount for support every month, and getting support was hard. But...
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Analyst/Coordinator
Other Observations & Comments
Once COVID-19 goes away, MEDITECH will really see where their focus is going to lie. Hopefully, a...
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Analyst/Coordinator
Service and Support
MEDITECH has been amazing at supporting us through the COVID-19 crisis. They are constantly...
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Analyst/Coordinator
Functionality and Upgrades
When it comes to MEDITECH delivering new technology, we have been waiting for web-based things, and...
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Analyst/Coordinator
Functionality and Upgrades
There are some things that could be better about how care planning goes into the system because of...
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Analyst/Coordinator
ROI / Cost (care and feeding)
We are definitely receiving our money’s worth. I would definitely recommend MEDITECH. In fact, I...
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Analyst/Coordinator
Future Outlook
I think we will be in the same place in a year from now. I am hopeful. We have calls with MEDITECH...
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Analyst/Coordinator
Service and Support
We haven’t had a lot of big updates. When I put in requests to get little release updates, MEDITECH...
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Analyst/Coordinator
Functionality and Upgrades
As an end user, I would give the system the highest score for ease of use. I know that some of the...
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Director
Other Observations & Comments
Everything has been business as usual with MEDITECH during the COVID-19 crisis. They are working on...
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Director
Implementation and Training
I go back and forth on whether I would choose the product again today. There is some good and bad....
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Director
Future Outlook
I am hoping my satisfaction will improve. If MEDITECH can pull some things off, the product will be...
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Director
Interfacing and Integration
The larger hospital we are a part of uses another vendor’s EMR, and we use MEDITECH's. So when we...
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Director
Functionality and Upgrades
There is a really short learning curve with the EMR product. That could be because the clinicians...
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Director
Functionality and Upgrades
I have been working with MEDITECH for a long time, and I am satisfied because I know how to get the...
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