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MEDITECH Home Health EHR
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Featured  Reports

Home Health EHR 2021: A Look at the Experience of Midsize to Large Home Health Agencies
Home Health EHR 2021:
A Look at the Experience of Midsize to Large Home Health Agencies
February 2021
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Post-Acute Care 2020: Portfolios Grow with an Eye on Enterprise
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Home Health 2019: Decision Insights Report
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Analyst/Coordinator

MEDITECH is definitely in tune with their customers. They listen to us. We are always invited to...

Oct 2021
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Analyst/Coordinator

The software has really come forward by leaps and bounds. Years ago, we had to build a lot of items...

Oct 2021
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(0)
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Analyst/Coordinator

The software has some redundant tasks that pop up, and the vendor could streamline those things...

Oct 2021
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(0)
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Analyst/Coordinator

With the way that the solution works, everything that we do in it has to be done the right way and...

Oct 2021
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(0)
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Analyst/Coordinator

The solution definitely makes things faster than the way that we were doing them previously did. All...

Oct 2021
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(0)
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Analyst/Coordinator

We get regular clinical and billing updates for the system. We had an easy transition when we went...

Oct 2021
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(0)
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Analyst/Coordinator

MEDITECH has a task system. If we have an issue that we can't resolve on our own, we submit a task...

Oct 2021
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(0)
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Analyst/Coordinator

Some people complain that the system requires too many clicks. The main benefit of the system is...

Oct 2021
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(0)
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Director

MEDITECH charges for any add-ons, such as interfaces that would ease our workflow. The vendor's...

Oct 2021
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(0)
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Director

The quality of the support we receive is high. The people who support us are phenomenal, but the...

Oct 2021
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(0)
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Director

I would tell MEDITECH's executives to improve their website because it is not user friendly. Finding...

Oct 2021
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(0)
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Analyst/Coordinator

I am a proficient user of the system. I have been using it for so long that it is easy for me, but...

Oct 2021
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(0)
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Analyst/Coordinator

The vendor is really good at staying up to speed with new technology. They are releasing some really...

Oct 2021
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(0)
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Analyst/Coordinator

We have had the product for years, and the vendor's specialists still offer us regular calls to talk...

Oct 2021
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(0)
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Analyst/Coordinator

Unfortunately, the product isn't part of our long-term plans. Our hospital is on a different system,...

Oct 2021
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(0)
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Analyst/Coordinator

The vendor has a great program for early adopters. If an organization is willing to be one of the...

Oct 2021
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(0)
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Analyst/Coordinator

The solution's implementations and upgrades are very smooth. I would give the vendor's training a...

Oct 2021
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(0)
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Analyst/Coordinator

There isn't an interface between our system and our hospital's system. If our hospital had a...

Oct 2021
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(0)
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Director

MEDITECH is getting better with having focus groups on how to reduce clicks and things like that. If...

Oct 2021
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(0)
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Director

MEDITECH does a good job of rolling out new things. With COVID-19, they did an excellent job of...

Oct 2021
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(0)
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Director

We get good training from MEDITECH, and we have regular calls with our project manager. That person...

Oct 2021
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(0)
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Director

The EHR definitely provides a great value. We are always pushing to develop more in regard to...

Oct 2021
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(0)
 Thank you  Helpful

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Director

MEDITECH Home Health EHR has a good workflow. The system flows well from the office to the field and...

Sep 2021
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(0)
 Thank you  Helpful

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Director

I wish that MEDITECH Home Health EHR had more details that nurses could click on in the field and...

Sep 2021
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(0)
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Director

The reporting from MEDITECH Home Health EHR is average to above average as far as the canned reports...

Sep 2021
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(0)
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Director

We get what we pay for, basically. Some people can afford systems that are more expensive and have...

Sep 2021
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(0)
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Director

The people I work with are very nice, and they try to do the best they can to meet our needs reasonably....

Sep 2021
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(0)
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Director

Some users feel like the EHR is somewhat cumbersome to work through. We have to go in and out of...

Sep 2021
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(0)
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Director

MEDITECH doesn't do ongoing training except to tell us to read some information when they are going...

Sep 2021
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(0)
 Thank you  Helpful

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Director

We are still trying to work some things out with the product functionality. We are still trying to...

Sep 2021
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(0)
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Director

I would like to be able to take a picture from within the application so that it stays in the...

Aug 2021
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(0)
 Thank you  Helpful

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Director

MEDITECH Home Health EHR does well for recording data. When I am doing an assessment, there is a lot...

Aug 2021
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(0)
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Director

I like the color and the appearance of MEDITECH Home Health EHR. It is easy to view and locate...

Aug 2021
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(0)
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Director

I would like to see MEDITECH make their reports easier to use. It is difficult to decipher what the...

Aug 2021
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(0)
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Analyst/Coordinator

MEDITECH doesn't charge for things outside of what we are contracted for.

Aug 2021
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(0)
 Thank you  Helpful

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Analyst/Coordinator

There are several things that I like about MEDITECH Home Health EHR. The scheduling piece and order...

Aug 2021
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(0)
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Analyst/Coordinator

The visual scheduling program is very easy to use. We can see the entire calendar for all of our...

Aug 2021
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(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

MEDITECH Home Health EHR has a document-tracking section. Once we set up our physicians, MEDITECH...

Aug 2021
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(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

MEDITECH Home Health EHR is not an intuitive program. It doesn't lead people forward. End users have...

Aug 2021
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(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There are changes with Medicare constantly, and we need to meet our Conditions of Participation for...

Aug 2021
||
(0)
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Analyst/Coordinator

Most of MEDITECH's ongoing training is done through their website, and we watch a video that seems...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We have an excellent rapport with MEDITECH. When we have issues, they take care of them quickly and...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

MEDITECH Home Health EHR works as intended and as it should once we know it. Once we learn it, the...

Jul 2021
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(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There is really a lot to learn in MEDITECH Home Health EHR. There are 100 ways within the software...

Jul 2021
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(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

MEDITECH is continuously trying to make improvements in the software to make it more user friendly....

Jul 2021
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(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

MEDITECH provides big updates every few years. They also have monthly release updates if we want to...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We have clinicians who love MEDITECH Home Health EHR, and we have clinicians who hate it. Overall,...

Jul 2021
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(0)
 Thank you  Helpful

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Director

The reports that the vendor has are very massive, but sometimes they are not exactly what we need....

Jul 2021
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(0)
 Thank you  Helpful

 or  to see details.

Director

The timelines of MEDITECH’s promises are often not met. MEDITECH eventually does what they say they...

Jun 2021
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(0)
 Thank you  Helpful

 or  to see details.

Director

MEDITECH gives us some decent training in terms of regulatory changes and how the system is being...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are really finding areas in MEDITECH’s system that are really not functioning well for us. The...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We struggle with pay-source changes in MEDITECH's system. The functionality of pay-source changes...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Overall, the documentation in MEDITECH’s system is causing a lot of consternation because it is not...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The clinicians are not happy with the ease of use of MEDITECH’s system. It takes a lot of training...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we include all of the things that we can’t do in the MEDITECH system, we see that it is bad. We...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our vendor executive experience was better before the vendor was MEDITECH because I used to have...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The cost for third-party add-ons is absolutely atrocious with MEDITECH. We really have not been able...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MEDITECH has a ticket system, so that is their web support. We usually get support. We may not get...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MEDITECH is usually pretty much on top of getting input from us about upcoming regulatory changes...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

If someone were wanting a system to provide daily dashboards and tools to monitor performance on a...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The best thing about MEDITECH's system is the integration with the labs and other reports that...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like more automated reporting in MEDITECH that attaches to the chart, so it takes some of...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Things have shifted a lot, and MEDITECH has made some adjustments to make to their software work for...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Where MEDITECH could improve is with the bulkiness of the platform. It still takes a lot of time to...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The quality of training from MEDITECH depends on the person providing it. Some people have done...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The support team from MEDITECH really does a good job of trying to meet our needs. They have to...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

MEDITECH is part of our long-term plans because we are really working hard toward trying to get to...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Sometimes MEDITECH tells us problems we are having are known problems. If that is the case, they...

Jun 2021
||
(0)
 Thank you  Helpful

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Manager

The executives at MEDITECH have been involved. I have spoken with several of them. They have been...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There are some good aspects of MEDITECH Home Health EHR, such as the reports. We can make the...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There are some things in MEDITECH Home Health EHR that could be a little bit better. There is a lot...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

MEDITECH doesn't provide anyone for me on-site, but there are training modules that we can access...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Nurses sometimes say that the nurses' notes are a little more involved in MEDITECH Home Health EHR...

Jan 2021
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(0)
 Thank you  Helpful

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Analyst/Coordinator

We were on paper before we went to MEDITECH, so we weren’t going from another EHR to this one. That...

Jan 2021
||
(0)
 Thank you  Helpful

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Nurse

I am hoping that our overall satisfaction goes up over the next 12 months, but I am worried about...

Nov 2020
||
(0)
 Thank you  Helpful

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Nurse

We don’t have any of the integration that we could use. There is definitely a lot of room for...

Nov 2020
||
(0)
 Thank you  Helpful

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Nurse

We recently had our state survey, and one of our deficiencies is that we need a revised plan of care...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Sometimes we get quick responses from MEDITECH where the issue gets resolved, but other times we...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

There is a lot to be desired with the reports. MEDITECH’s reports don’t really match what we have in...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I would tell others that the system is user friendly, but there are flaws with it like there are...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There is usually some type of hitch with the upgrades. The product quality is low based on user...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There was an executive that used to work for MEDITECH who never answered our emails. I had to go...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The system decreases our productivity terribly. I wouldn't recommend it at all. I am at the bottom...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The MEDITECH system isn't part of our long-term plans. We don't know what we are moving to yet, but...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I think we would purchase MEDITECH Home Health EHR again. In the space of home health, there isn't a...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We definitely get our money's worth from MEDITECH Home Health EHR, especially when we look at the...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We haven't done a major implementation with MEDITECH in a couple of years. For implementation...

Nov 2020
||
(0)
 Thank you  Helpful

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Manager

The product is very robust and provides detailed reports. The integration with our hospital is...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The negative is that it sometimes takes a long time for MEDITECH to make requested changes.

Oct 2020
||
(0)
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Every health system knows that their long-term success hinges on what happens in the post–acute care and behavioral health settings. As a result, this report examines customer satisfaction with the technology vendors available in these areas and explores which offer the broad, comprehensive portfolios many healthcare organizations seek. Future reports will validate which vendors are being used in an enterprise fashion and how solutions are being used to enable referral management and care transitions.
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For many home health agencies, a quality EHR is a critical factor for staying in business. Home health EHR vendors are expected to be a strategic partner, helping customers navigate the current regulations and upcoming regulatory changes in the home health market. Accuracy of documentation and a focus on outcomes over activity are primary themes in market segment discussions. This report answers the critical questions of home health executives: Are other customers of my vendor satisfied? Which vendors do other home health agencies see as the most competitive when they are making their selections? When other agencies decide to make a change, where do they go?



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