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MEDITECH Home Health EHR Comments
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Subject Expert
Commentary Summary
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User Commentary
Analyst/Coordinator
MEDITECH Home Health EHR works as intended and as it should once we know it. Once we learn it, the...
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Analyst/Coordinator
There is really a lot to learn in MEDITECH Home Health EHR. There are 100 ways within the software...
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Analyst/Coordinator
MEDITECH is continuously trying to make improvements in the software to make it more user friendly....
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Analyst/Coordinator
MEDITECH provides big updates every few years. They also have monthly release updates if we want to...
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Analyst/Coordinator
We have clinicians who love MEDITECH Home Health EHR, and we have clinicians who hate it. Overall,...
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Director
The reports that the vendor has are very massive, but sometimes they are not exactly what we need....
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Director
The timelines of MEDITECH’s promises are often not met. MEDITECH eventually does what they say they...
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Director
MEDITECH gives us some decent training in terms of regulatory changes and how the system is being...
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Director
We are really finding areas in MEDITECH’s system that are really not functioning well for us. The...
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Director
We struggle with pay-source changes in MEDITECH's system. The functionality of pay-source changes...
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Director
Overall, the documentation in MEDITECH’s system is causing a lot of consternation because it is not...
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Director
The clinicians are not happy with the ease of use of MEDITECH’s system. It takes a lot of training...
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Director
When we include all of the things that we can’t do in the MEDITECH system, we see that it is bad. We...
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Director
Our vendor executive experience was better before the vendor was MEDITECH because I used to have...
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Director
The cost for third-party add-ons is absolutely atrocious with MEDITECH. We really have not been able...
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Director
MEDITECH has a ticket system, so that is their web support. We usually get support. We may not get...
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Director
MEDITECH is usually pretty much on top of getting input from us about upcoming regulatory changes...
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Director
If someone were wanting a system to provide daily dashboards and tools to monitor performance on a...
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Manager
The best thing about MEDITECH's system is the integration with the labs and other reports that...
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Manager
I would like more automated reporting in MEDITECH that attaches to the chart, so it takes some of...
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Manager
Things have shifted a lot, and MEDITECH has made some adjustments to make to their software work for...
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Manager
Where MEDITECH could improve is with the bulkiness of the platform. It still takes a lot of time to...
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Manager
The quality of training from MEDITECH depends on the person providing it. Some people have done...
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Manager
The support team from MEDITECH really does a good job of trying to meet our needs. They have to...
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Manager
MEDITECH is part of our long-term plans because we are really working hard toward trying to get to...
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Manager
Sometimes MEDITECH tells us problems we are having are known problems. If that is the case, they...
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Manager
The executives at MEDITECH have been involved. I have spoken with several of them. They have been...
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Manager
There are some good aspects of MEDITECH Home Health EHR, such as the reports. We can make the...
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Manager
There are some things in MEDITECH Home Health EHR that could be a little bit better. There is a lot...
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Manager
MEDITECH doesn't provide anyone for me on-site, but there are training modules that we can access...
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Analyst/Coordinator
Nurses sometimes say that the nurses' notes are a little more involved in MEDITECH Home Health EHR...
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Analyst/Coordinator
We were on paper before we went to MEDITECH, so we weren’t going from another EHR to this one. That...
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Nurse
I am hoping that our overall satisfaction goes up over the next 12 months, but I am worried about...
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Nurse
We don’t have any of the integration that we could use. There is definitely a lot of room for...
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Nurse
We recently had our state survey, and one of our deficiencies is that we need a revised plan of care...
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Nurse
Sometimes we get quick responses from MEDITECH where the issue gets resolved, but other times we...
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Nurse
There is a lot to be desired with the reports. MEDITECH’s reports don’t really match what we have in...
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Nurse
I would tell others that the system is user friendly, but there are flaws with it like there are...
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Director
There is usually some type of hitch with the upgrades. The product quality is low based on user...
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Director
There was an executive that used to work for MEDITECH who never answered our emails. I had to go...
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Director
The system decreases our productivity terribly. I wouldn't recommend it at all. I am at the bottom...
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Director
The MEDITECH system isn't part of our long-term plans. We don't know what we are moving to yet, but...
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VP/Other Executive
I think we would purchase MEDITECH Home Health EHR again. In the space of home health, there isn't a...
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VP/Other Executive
We definitely get our money's worth from MEDITECH Home Health EHR, especially when we look at the...
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VP/Other Executive
We haven't done a major implementation with MEDITECH in a couple of years. For implementation...
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Manager
The product is very robust and provides detailed reports. The integration with our hospital is...
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Manager
The negative is that it sometimes takes a long time for MEDITECH to make requested changes.
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Manager
Lately, we have done a lot of updates, but when I send anything in as a problem, it seems like I am...
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Manager
From a clinical perspective, there is just so much in the EHR that we have to remember. Our nurses...
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CMIO
MEDITECH Home Health EHR is in its infancy right now; it functions, but it is rudimentary. There are...
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Manager
We have done a lot of things during the COVID-19 crisis, and that has been mostly on our own. The...
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Manager
This product is part of our long-term plans. We have no thoughts of moving away from it. We have...
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Manager
From what I know about dealing with MEDITECH and supporting the primary person here, the vendor...
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Manager
I wouldn’t say the vendor's service is excessively proactive, but they are still proactive. We don’t...
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Manager
The biggest front-end problem with MEDITECH is that when they provide customers with the...
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Manager
Sometimes there is turnover in the vendor's support people, and they don’t seem to grow into their...
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Manager
I really like working with the people at MEDITECH. I think their customer service people are...
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Director
We have grown with MEDITECH for many years. I think we have driven them. A lot of the direction...
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Manager
In the MEDITECH system, if we need to change insurance information, we have to discharge and readmit...
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Manager
MEDITECH needs to make the system flow a bit better and be more streamlined. The care plan for each...
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Manager
The program is dirt cheap, so we get what we pay for. We have highly received our money's worth. I...
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Manager
MEDITECH is all I know, so I would buy the solution again. I don’t have experience with anything...
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Manager
There is room for improvement with MEDITECH’s training, but it is still pretty good. I would like...
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Manager
The integration and interoperability of the system are pretty good, but there is always room for...
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Manager
Since I brought the system in, trained people on it, and then developed it, I grew with the system,...
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Manager
I would rate MEDITECH’s support high. The support people are wonderful. They are always available. I...
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Manager
I think the biggest thing I would tell peers is if they are a MEDITECH hospital, MEDITECH Home...
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Manager
The MEDITECH product is way too cumbersome. It isn't user friendly, and the documentation part is...
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Manager
The system automatically creates the next episode. Whenever we have to do research, the system...
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Manager
With any specific issues, we can either call MEDITECH or file a ticket online. The support people...
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Manager
MEDITECH did a good job with training. They try to do quarterly updates with us. Our medical center...
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Director
The vendor is great, and their product does what they say it does. It doesn’t let us do something...
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Director
MEDITECH’s support is great. We have the ability to not only put in a ticket online but pick up the...
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Director
I have been able to get rid of some positions for people because the system does certain things. I...
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Director
We would maybe buy MEDITECH Home Health EHR again. We are a hospital-based agency, and the hospital...
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Director
I have always felt that with MEDITECH, the system gets broken down into too many separate steps, and...
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Analyst/Coordinator
The system connects with MEDITECH’s EMR, and that is about all it connects with. The system does...
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Analyst/Coordinator
Some users have a lot of difficulty with the system. There are a lot of things to click on and do. I...
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Director
We don't really get a lot of training from MEDITECH. They have many online resources that are good,...
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Analyst/Coordinator
I don’t think the IT people from the hospital are planning on getting rid of MEDITECH’s system...
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Analyst/Coordinator
The updates are pretty easy. I can get ahold of the ongoing support or call the vendor when I need...
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Director
There are still some integration issues with things crossing over from other areas in the medical...
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Director
We haven't really had any great changes with MEDITECH for COVID-19 other than the addition of an...
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Director
Sometimes, MEDITECH is pretty quick with support, but there are other times when we have to wait a...
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Director
There is probably not a whole lot of executive involvement anymore. There was at first, but there...
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Director
MEDITECH has been great during COVID-19. They put in new charting requirements so that the staff...
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Director
MEDITECH is very good at listening to our concerns and suggestions about what would be helpful....
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Director
I would like to see a phone app that allows clinicians to record their travel times and visit times....
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Director
If MEDITECH had an OASIS scrubber that would work alongside their product, that would be beneficial....
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Director
We would like for the EMR to show when a clinician is taking days off on everyone's schedule instead...
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Analyst/Coordinator
The system is easy to use. It is a good system, but the visual side is not great. I can't locate...
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