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Thank you !

Access info about Home Health on your dashboard or bookmark under

(Your Products / Your Organization's Products)


MEDITECH Home Health EHR Comments
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KLAS Research Director - Paul Hess
Subject Expert

Paul Hess

Research Director

paul.hess@klasresearch.com

(801) 404-5410

 
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User Commentary

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Analyst/Coordinator

MEDITECH Home Health EHR works as intended and as it should once we know it. Once we learn it, the...

Jul 2021
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(0)
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Analyst/Coordinator

There is really a lot to learn in MEDITECH Home Health EHR. There are 100 ways within the software...

Jul 2021
||
(0)
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Analyst/Coordinator

MEDITECH is continuously trying to make improvements in the software to make it more user friendly....

Jul 2021
||
(0)
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 or  to see details.

Analyst/Coordinator

MEDITECH provides big updates every few years. They also have monthly release updates if we want to...

Jul 2021
||
(0)
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Analyst/Coordinator

We have clinicians who love MEDITECH Home Health EHR, and we have clinicians who hate it. Overall,...

Jul 2021
||
(0)
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Director

The reports that the vendor has are very massive, but sometimes they are not exactly what we need....

Jul 2021
||
(0)
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Director

The timelines of MEDITECH’s promises are often not met. MEDITECH eventually does what they say they...

Jun 2021
||
(0)
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Director

MEDITECH gives us some decent training in terms of regulatory changes and how the system is being...

Jun 2021
||
(0)
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Director

We are really finding areas in MEDITECH’s system that are really not functioning well for us. The...

Jun 2021
||
(0)
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Director

We struggle with pay-source changes in MEDITECH's system. The functionality of pay-source changes...

Jun 2021
||
(0)
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Director

Overall, the documentation in MEDITECH’s system is causing a lot of consternation because it is not...

Jun 2021
||
(0)
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Director

The clinicians are not happy with the ease of use of MEDITECH’s system. It takes a lot of training...

Jun 2021
||
(0)
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Director

When we include all of the things that we can’t do in the MEDITECH system, we see that it is bad. We...

Jun 2021
||
(0)
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Director

Our vendor executive experience was better before the vendor was MEDITECH because I used to have...

Jun 2021
||
(0)
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Director

The cost for third-party add-ons is absolutely atrocious with MEDITECH. We really have not been able...

Jun 2021
||
(0)
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Director

MEDITECH has a ticket system, so that is their web support. We usually get support. We may not get...

Jun 2021
||
(0)
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Director

MEDITECH is usually pretty much on top of getting input from us about upcoming regulatory changes...

Jun 2021
||
(0)
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Director

If someone were wanting a system to provide daily dashboards and tools to monitor performance on a...

Jun 2021
||
(0)
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Manager

The best thing about MEDITECH's system is the integration with the labs and other reports that...

Jun 2021
||
(0)
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Manager

I would like more automated reporting in MEDITECH that attaches to the chart, so it takes some of...

Jun 2021
||
(0)
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Manager

Things have shifted a lot, and MEDITECH has made some adjustments to make to their software work for...

Jun 2021
||
(0)
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Manager

Where MEDITECH could improve is with the bulkiness of the platform. It still takes a lot of time to...

Jun 2021
||
(0)
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 or  to see details.

Manager

The quality of training from MEDITECH depends on the person providing it. Some people have done...

Jun 2021
||
(0)
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Manager

The support team from MEDITECH really does a good job of trying to meet our needs. They have to...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

MEDITECH is part of our long-term plans because we are really working hard toward trying to get to...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Sometimes MEDITECH tells us problems we are having are known problems. If that is the case, they...

Jun 2021
||
(0)
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Manager

The executives at MEDITECH have been involved. I have spoken with several of them. They have been...

Jun 2021
||
(0)
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Manager

There are some good aspects of MEDITECH Home Health EHR, such as the reports. We can make the...

Feb 2021
||
(0)
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Manager

There are some things in MEDITECH Home Health EHR that could be a little bit better. There is a lot...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

MEDITECH doesn't provide anyone for me on-site, but there are training modules that we can access...

Feb 2021
||
(0)
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 or  to see details.

Analyst/Coordinator

Nurses sometimes say that the nurses' notes are a little more involved in MEDITECH Home Health EHR...

Jan 2021
||
(0)
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 or  to see details.

Analyst/Coordinator

We were on paper before we went to MEDITECH, so we weren’t going from another EHR to this one. That...

Jan 2021
||
(0)
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 or  to see details.

Nurse

I am hoping that our overall satisfaction goes up over the next 12 months, but I am worried about...

Nov 2020
||
(0)
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 or  to see details.

Nurse

We don’t have any of the integration that we could use. There is definitely a lot of room for...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

We recently had our state survey, and one of our deficiencies is that we need a revised plan of care...

Nov 2020
||
(0)
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 or  to see details.

Nurse

Sometimes we get quick responses from MEDITECH where the issue gets resolved, but other times we...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

There is a lot to be desired with the reports. MEDITECH’s reports don’t really match what we have in...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I would tell others that the system is user friendly, but there are flaws with it like there are...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There is usually some type of hitch with the upgrades. The product quality is low based on user...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There was an executive that used to work for MEDITECH who never answered our emails. I had to go...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The system decreases our productivity terribly. I wouldn't recommend it at all. I am at the bottom...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The MEDITECH system isn't part of our long-term plans. We don't know what we are moving to yet, but...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I think we would purchase MEDITECH Home Health EHR again. In the space of home health, there isn't a...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We definitely get our money's worth from MEDITECH Home Health EHR, especially when we look at the...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We haven't done a major implementation with MEDITECH in a couple of years. For implementation...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product is very robust and provides detailed reports. The integration with our hospital is...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The negative is that it sometimes takes a long time for MEDITECH to make requested changes.

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Lately, we have done a lot of updates, but when I send anything in as a problem, it seems like I am...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

From a clinical perspective, there is just so much in the EHR that we have to remember. Our nurses...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

MEDITECH Home Health EHR is in its infancy right now; it functions, but it is rudimentary. There are...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have done a lot of things during the COVID-19 crisis, and that has been mostly on our own. The...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

This product is part of our long-term plans. We have no thoughts of moving away from it. We have...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

From what I know about dealing with MEDITECH and supporting the primary person here, the vendor...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I wouldn’t say the vendor's service is excessively proactive, but they are still proactive. We don’t...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The biggest front-end problem with MEDITECH is that when they provide customers with the...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Sometimes there is turnover in the vendor's support people, and they don’t seem to grow into their...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I really like working with the people at MEDITECH. I think their customer service people are...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have grown with MEDITECH for many years. I think we have driven them. A lot of the direction...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

In the MEDITECH system, if we need to change insurance information, we have to discharge and readmit...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

MEDITECH needs to make the system flow a bit better and be more streamlined. The care plan for each...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The program is dirt cheap, so we get what we pay for. We have highly received our money's worth. I...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

MEDITECH is all I know, so I would buy the solution again. I don’t have experience with anything...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There is room for improvement with MEDITECH’s training, but it is still pretty good. I would like...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The integration and interoperability of the system are pretty good, but there is always room for...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Since I brought the system in, trained people on it, and then developed it, I grew with the system,...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would rate MEDITECH’s support high. The support people are wonderful. They are always available. I...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I think the biggest thing I would tell peers is if they are a MEDITECH hospital, MEDITECH Home...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The MEDITECH product is way too cumbersome. It isn't user friendly, and the documentation part is...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system automatically creates the next episode. Whenever we have to do research, the system...

Oct 2020
||
(0)
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 or  to see details.

Manager

With any specific issues, we can either call MEDITECH or file a ticket online. The support people...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

MEDITECH did a good job with training. They try to do quarterly updates with us. Our medical center...

Oct 2020
||
(0)
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 or  to see details.

Director

The vendor is great, and their product does what they say it does. It doesn’t let us do something...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MEDITECH’s support is great. We have the ability to not only put in a ticket online but pick up the...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I have been able to get rid of some positions for people because the system does certain things. I...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We would maybe buy MEDITECH Home Health EHR again. We are a hospital-based agency, and the hospital...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I have always felt that with MEDITECH, the system gets broken down into too many separate steps, and...

Oct 2020
||
(0)
 Thank you  Helpful

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Analyst/Coordinator

The system connects with MEDITECH’s EMR, and that is about all it connects with. The system does...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Some users have a lot of difficulty with the system. There are a lot of things to click on and do. I...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We don't really get a lot of training from MEDITECH. They have many online resources that are good,...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I don’t think the IT people from the hospital are planning on getting rid of MEDITECH’s system...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The updates are pretty easy. I can get ahold of the ongoing support or call the vendor when I need...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There are still some integration issues with things crossing over from other areas in the medical...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We haven't really had any great changes with MEDITECH for COVID-19 other than the addition of an...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Sometimes, MEDITECH is pretty quick with support, but there are other times when we have to wait a...

Oct 2020
||
(0)
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 or  to see details.

Director

There is probably not a whole lot of executive involvement anymore. There was at first, but there...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MEDITECH has been great during COVID-19. They put in new charting requirements so that the staff...

Oct 2020
||
(0)
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Director

MEDITECH is very good at listening to our concerns and suggestions about what would be helpful....

Oct 2020
||
(0)
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Director

I would like to see a phone app that allows clinicians to record their travel times and visit times....

Oct 2020
||
(0)
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Director

If MEDITECH had an OASIS scrubber that would work alongside their product, that would be beneficial....

Oct 2020
||
(0)
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Director

We would like for the EMR to show when a clinician is taking days off on everyone's schedule instead...

Oct 2020
||
(0)
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Analyst/Coordinator

The system is easy to use. It is a good system, but the visual side is not great. I can't locate...

Aug 2020
||
(0)
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