Millennia Access (Jellyfish Health)
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Adam Cherrington
Research Director
KLAS Research Director - Adam Cherrington
 
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User Commentary

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Analyst/Coordinator

For an actual patient or team member, the solution was very good, but the business didn’t think it...

Nov 2021
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Analyst/Coordinator

There isn’t a very robust auditing feature. For example, if someone went in to make an appointment...

Nov 2021
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Analyst/Coordinator

After we integrated the system, we had a bunch of ongoing issues, and we finally had to sit down...

Nov 2021
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Analyst/Coordinator

Jellyfish Health just recently got bought by Millennia. An executive gave us a heads-up about that....

Nov 2021
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Analyst/Coordinator

The vendor didn’t have some reporting that we were looking for, and they said they could add it....

Nov 2021
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Manager

We use the product for text messaging family members while they are here in the facility. There is a...

Sep 2021
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Manager

The vendor's weakness is that they are stale. They haven't reached out to me for any movement. They...

Sep 2021
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Manager

There is so much competition now with Jellyfish Health, and we are actually thinking of signing with...

Sep 2021
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Manager

The vendor doesn't nickel-and-dime us, but their price points have gotten higher. We used to have a...

Sep 2021
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CEO/President

The solution has been a game changer for us from a patient communication standpoint. It has been...

Sep 2021
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CEO/President

The solution provides a big monitor in our lobby that gives patients' family members real-time...

Sep 2021
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CEO/President

Our patient satisfaction surveys are tied to our outcomes. We have tried the same things over the...

Sep 2021
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CEO/President

The solution has increased our people's satisfaction. It has helped our patient's family members not...

Sep 2021
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CEO/President

The solution helps us gather patient data on our front end by sending out information to patients...

Sep 2021
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CEO/President

We certainly feel like the solution has helped us do a better job of screening patients and heading...

Sep 2021
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CEO/President

The biggest financial impact that we could see from the system would be for us to maintain...

Sep 2021
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CEO/President

We wanted to integrate the solution with some other software. Jellyfish Health has always lead the...

Sep 2021
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CEO/President

There are a couple of financial integration tools that we would like to see the vendor have. I don't...

Sep 2021
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CEO/President

The vendor's biggest strength is their support people. They are fantastic. We never have to wait to...

Sep 2021
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CEO/President

The biggest thing that we wanted the vendor to do was to automate our communication process with the...

Sep 2021
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CEO/President

The vendor recently went through a merger, so the product is going to have a lot more functionality....

Sep 2021
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CEO/President

Jellyfish Health has done everything that we have asked them to do, and their customer-support...

Sep 2021
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