Millennia Access (Jellyfish Health)
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Subject Expert
Adam Cherrington
Research Director
Commentary Summary
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User Commentary
For an actual patient or team member, the solution was very good, but the business didn’t think it...
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There isn’t a very robust auditing feature. For example, if someone went in to make an appointment...
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After we integrated the system, we had a bunch of ongoing issues, and we finally had to sit down...
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Jellyfish Health just recently got bought by Millennia. An executive gave us a heads-up about that....
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The vendor didn’t have some reporting that we were looking for, and they said they could add it....
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We use the product for text messaging family members while they are here in the facility. There is a...
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The vendor's weakness is that they are stale. They haven't reached out to me for any movement. They...
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There is so much competition now with Jellyfish Health, and we are actually thinking of signing with...
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The vendor doesn't nickel-and-dime us, but their price points have gotten higher. We used to have a...
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The solution has been a game changer for us from a patient communication standpoint. It has been...
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The solution provides a big monitor in our lobby that gives patients' family members real-time...
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Our patient satisfaction surveys are tied to our outcomes. We have tried the same things over the...
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The solution has increased our people's satisfaction. It has helped our patient's family members not...
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The solution helps us gather patient data on our front end by sending out information to patients...
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We certainly feel like the solution has helped us do a better job of screening patients and heading...
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The biggest financial impact that we could see from the system would be for us to maintain...
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We wanted to integrate the solution with some other software. Jellyfish Health has always lead the...
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There are a couple of financial integration tools that we would like to see the vendor have. I don't...
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The vendor's biggest strength is their support people. They are fantastic. We never have to wait to...
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The biggest thing that we wanted the vendor to do was to automate our communication process with the...
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The vendor recently went through a merger, so the product is going to have a lot more functionality....
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Jellyfish Health has done everything that we have asked them to do, and their customer-support...
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