CareAware AlertLink Comments

 

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Current Time Inside Cache Tag Helper: 9/18/2020 3:38:11 AM and Model.EvProductId = 55316

Commentary Summary

Positive
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Neither
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Negative
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User Commentary

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Nurse

Other Observations & Comments

We get very limited executive involvement.

Sep 2019
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Nurse

ROI / Cost (care and feeding)

Cerner’s system is very expensive. There is no reason for things to be ungodly expensive in order to...

Sep 2019
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Nurse

Other Observations & Comments

Our satisfaction with Cerner will stay the same over the next 12 months. I don’t see Cerner helping...

Sep 2019
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Nurse

Lessons Learned

I would tell anyone looking into the system to test it or go to another location and see how the...

Sep 2019
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Nurse

Interfacing and Integration

I would research other solutions before purchasing Cerner’s system again. I would look and see...

Sep 2019
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Nurse

Technology

Cerner promises that they are working on things, but those things never come out. The vendor keeps...

Sep 2019
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Nurse

Functionality and Upgrades

When we do upgrades, we always have to work out a lot of bugs. A lot of times the bugs get worked...

Sep 2019
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Nurse

Functionality and Upgrades

The goals that we originally had for the product are being achieved. We want to push Cerner to do...

Sep 2019
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Nurse

Functionality and Upgrades

Multiple things have to happen behind the scenes in order for the system to work for our end users....

Sep 2019
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Director

Service and Support

In our experience with Cerner, there is a lot of turnover and switching of teams. Sometimes we have...

May 2019
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Director

Implementation and Training

Because of the way that we interact with this system, I feel like the system isn't as easy to use as...

May 2019
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CIO

ROI / Cost (care and feeding)

With CareAware AlertLink, we feel like we have to pay for more functionality to get the system to do...

Jan 2018
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Manager

Functionality and Upgrades

Once CareAware AlertLink is set up, it is easy to use. The system is very flexible in terms of...

Nov 2017
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Manager

Functionality and Upgrades

We would like Cerner to expand the functional capabilities in CareAware AlertLink.

Nov 2017
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Manager

Service and Support

We are pleased with the service and support from Cerner. They are responsive and understand our...

Nov 2017
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Manager

Technology

I don’t know whether I would purchase CareAware AlertLink again. It would not be my first choice...

Nov 2017
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Manager

Functionality and Upgrades

I would like to be able to see an actual heart rhythm across the phone when I get an alert or alarm...

Nov 2017
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Manager

Other Observations & Comments

We are looking at an enhancement that will enable us to configure alerts. With that enhancement, we...

Nov 2017
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Manager

Other Observations & Comments

There are a lot of opportunities with the Cerner suite of products. The vendor offers great things,...

Nov 2017
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Manager

Functionality and Upgrades

CareAware AlertLink is basically a smart phone that receives alarms and alerts from our patients’...

Nov 2017
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Manager

Other Observations & Comments

At our facility, CareAware AlertLink is used primarily by our clinical staff.

Nov 2017
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Manager

Other Observations & Comments

The system itself is great, but we have issues with Cerner's support. Cerner's support requires us...

Nov 2017
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Manager

Functionality and Upgrades

CareAware AlertLink is pretty solid. However, we used to have phones with distinct phone numbers; we...

Nov 2017
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Director

Interfacing and Integration

CareAware AlertLink works in my hospitals that have tools from different vendors. Because it works...

Oct 2017
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Nurse

Other Observations & Comments

We have deployed CareAware AlertLink in only one area. We recently rebuilt and remodeled that area,...

Oct 2017
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Nurse

Functionality and Upgrades

There are a few small issues with CareAware AlertLink, and those issues add up. When we initially...

Oct 2017
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