Results CDR Comments

 

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Current Time Inside Cache Tag Helper: 12/1/2020 1:41:12 AM and Model.EvProductId = 50811

Commentary Summary

Positive
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Neither
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Negative
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User Commentary

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Director

Functionality and Upgrades

NextGen Healthcare has reliable tools that have a fair amount of flexibility. The CDR is viable for...

Nov 2020
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Director

Future Outlook

NextGen Healthcare's CDR is not part of our long-term plans. I expect we will sunset it and go a...

Nov 2020
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Director

Other Observations & Comments

We have gotten into a routine, and we are not expanding our use of the CDR. We are not necessarily...

Nov 2020
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VP/Other Executive

Other Observations & Comments

There are functions that are being contemplated for the new platform. Most of the things that I need...

Jul 2020
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VP/Other Executive

Implementation and Training

I am not aware of NextGen Healthcare's implementations being poor; I think the implementations are...

Jul 2020
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VP/Other Executive

Service and Support

NextGen Healthcare's support has been no worse or no better through the COVID-19 pandemic. The...

Jul 2020
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VP/Other Executive

Service and Support

The support for Results CDR has been solid. NextGen Healthcare could be more proactive, though, if...

Jul 2020
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VP/Other Executive

Functionality and Upgrades

The system itself is rock solid. It runs and works. The tool serves us well. Our community is using...

Jul 2020
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CEO/President

Functionality and Upgrades

The world keeps changing with HIEs. When we started, we bought components as needed. The new focus...

Jul 2020
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CEO/President

Interfacing and Integration

The current product’s ability to support our integration goals is poor because NextGen Healthcare is...

Jul 2020
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CEO/President

Relationship

In terms of proactive service, I don't think anybody has ever called us. HIEs are a niche market, so...

Jul 2020
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Director

Relationship

We maintain really strong ties at the senior level, and those executives have been willing to work...

Mar 2020
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Director

Future Outlook

We have a strategic partnership with NextGen Healthcare because a number of their products are...

Mar 2020
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Director

Sales and Contracting

NextGen Healthcare keeps their promises to the extent that they can. Like with any software vendor,...

Mar 2020
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Director

Future Outlook

NextGen Healthcare is improving the solution to the point where I would give them a pretty high...

Mar 2020
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Director

Functionality and Upgrades

The solution's ease of use is pretty high because we migrated to the platform several years ago. We...

Mar 2020
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Director

Service and Support

I am a bit of a tougher grader on the support side, and that is because NextGen Healthcare's...

Mar 2020
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VP/Other Executive

Future Outlook

We will replace the system, but we do not have a selection made yet. One of our challenges is that...

Jan 2020
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VP/Other Executive

Implementation and Training

NextGen Healthcare doesn't have good training. They do not support their products in a very user...

Jan 2020
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VP/Other Executive

Relationship

Executive involvement from NextGen Healthcare is nonexistent. They don’t reach out. In the best-case...

Jan 2020
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CIO

Functionality and Upgrades

As healthcare gets more into value-based care and population health solutions, NextGen Healthcare is...

Dec 2019
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CIO

Future Outlook

Our attention has been almost entirely focused on migrating to NextGen Healthcare’s new version,...

Dec 2019
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