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Cerner HIT Implementation Leadership - Small Comments
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KLAS Research Director - Kaleb Harris
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Kaleb Harris

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User Commentary

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CMIO

Relationship

Our work with Cerner continues to improve. The vendor is engaged and develops deep relationships....

Dec 2020
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CMIO

Tools and Methodology

Cerner doesn't exceed my expectations, but it would take a lot to exceed my expectations. If the...

Dec 2020
(0)
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CIO

Relationship

Cerner talks about being a partner. They want to be a partner, but all vendors want to be a partner...

Jul 2020
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CIO

People and Knowledge

Cerner could improve by following through. We bring things to their attention and have conversations...

Jul 2020
(0)
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CIO

ROI and Cost

Cerner’s professional services are so expensive, and every project comes with multiple layers of...

Jul 2020
(0)
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CIO

Lessons Learned

I have to say that I am not likely to recommend Cerner to others. If others are going to use Cerner,...

Jul 2020
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CIO

People and Knowledge

I would love to tell Cerner to value their employees and to keep their experienced employees. They...

Jul 2020
(0)
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CIO

Relationship

Cerner didn't do anything related to COVID-19. We kept in touch with them, and they supported us...

Jul 2020
(0)
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 or  to see details.

CIO

Tools and Methodology

The go-live ended up going very well. In the end, the users had a good experience. The frustration...

Jul 2020
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CIO

Project Results

In most Cerner projects, the analysts are inexperienced. So we find it very difficult to get...

Jul 2020
(0)
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CIO

People and Knowledge

Most of Cerner’s consultants are inexperienced and aren't able to help. My team knows more than...

Jul 2020
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CIO

Project Results

We were not doing a complete installation, so how Cerner executed wasn’t bad because the project was...

Jul 2020
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CIO

Other Observations

We didn't have much executive involvement, and I don't think we really needed much. The project...

Jul 2020
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CIO

People and Knowledge

We have a project manager that has a heavy influence, but Cerner also has solution architects that...

Jul 2020
(0)
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Analyst/Coordinator

People and Knowledge

At the go-live, there was a team that helped us roll out the tool. That whole event took us a few...

Mar 2020
(0)
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Analyst/Coordinator

Other Observations

We have been having calls with Cerner for a while because of some of the issues we are having....

Mar 2020
(0)
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Analyst/Coordinator

Project Results

If the decision were up to me, I would not use Cerner’s services again. I don’t think the devices...

Mar 2020
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Analyst/Coordinator

Tools and Methodology

I would like to see a more controlled implementation with Cerner on-site for the entire...

Mar 2020
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