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Breaking the Training Plateau: How Dayton Children's Hospital is Transforming EHR Education

Dayton Children's Hospital & 314e: KLAS Arch Collaborative Summit 2025

Created in partnership with Dayton Children's Hospital

Despite notable gains in EHR satisfaction across multiple KLAS Arch Collaborative Surveys, Dayton Children’s Hospital faced a persistent challenge—satisfaction with training remained stagnant year over year. In response, the organization engaged a consultant to assess the root causes of this plateau. The outcome led to a series of recommendations, including selecting technology solutions. In this session, Dayton Children’s CIO, J.D. Whitlock, and 314e’s VP of Client Services, Casey Post, will share the story of this transformation journey—from initial assessment to implementation and moving towards measurable impact—and explore how AI-driven microlearning is reshaping the clinician experience with the EHR.


Publish Date: 08/01/2025

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