From Pilot to Enterprise: Selecting and Scaling an Epic-Integrated Ambient AI Platform
Cleveland Clinic & Ambience Healthcare: KLAS Arch Collaborative Summit 2025
Cleveland Clinic rigorously evaluated five ambient AI vendors before selecting and scaling an enterprise-wide solution fully embedded in Epic. In this session, clinical leaders will share the cross-functional criteria used to evaluate and select an ambient AI partner, the success metrics that guided the program, and the stepwise strategy that moved the organization from a limited pilot to system-wide adoption. Attendees will also learn about the impact of ambient AI on clinician efficiency, satisfaction, documentation quality, and revenue, as well as the metrics and monitoring methods Cleveland Clinic uses to continually track and validate success throughout its enterprise ambient AI partnership.
Publish Date: 08/06/2025
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