Go to the Head of the KLAS: How a Small Children's Hospital's EHR Governance Helps Set the Bar
In 2023, Children's Nebraska administered our 3rd KLAS Arch Collaborative EHR Satisfaction Survey to our clinical users (2018 and 2020). Our Net EHR Experience Score put us in the 99th percentile of all health systems, all health systems that use Epic, and all pediatrics health systems in the Collaborative. We would like to share the governance strategies and philosophies that we believe are responsible for our end users' satisfaction with our team's performance, focusing specifically on our agile decision-making, use of data to identify problem areas, and strategic use of the phrase, "no, but..."
Publish Date: 08/15/2024
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