Increasing EHR Workflow Efficiency by Reducing Clicks
Scripps Health undertook a project to successfully reduce clinician clicks within the EHR, engaged healthcare providers to streamline the process, and created a visual representation through their “click wheel.”
Publish Date: 12/21/2023
| Cost to Implement: | $$ - Budgeted Cost |
| Time to Implement: | 6 - 12 Months |
Program Goals
- Streamline workflows and reduce clicks to improve clinician efficiency
Organization Outcomes
- 23 percentage point increase for provider agreement that the EHR enables efficiency and a 30 percentage point increase in agreement that the EHR enables high-quality care
- 11 percentage point increase in nurse agreement that the EHR enables efficiency and a 10 percentage point increase in agreement that the EHR enables high-quality care
Collaborative-Verified Best Practices
- Shared Ownership and Governance
- Clinician Efficiency and Personalization
Keys to Success
- Identify the workflows that need to be streamlined by tracking those with the most clicks
- Create an approval process that enables rapid implementation of changes
- Translate clicks saved into time and money saved to generate buy-in and keep clinicians and organization leaders engaged in workflow optimization
What Scripps Health Did
Scripps Health (Scripps) created a successful EHR optimization project that significantly reduced clicks for healthcare providers, saving time and improving the user experience. The project's success was due to engaged clinicians, a streamlined approval process, and a visual representation of saved clicks in the form of a "click wheel." Scripps’ commitment to ongoing optimization and efficiency improvements within the EHR system has resulted in substantial time and cost savings.
How Scripps Health Did It
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Topics
Clinician Efficiency and Personalization, Shared Ownership and GovernanceReader Responsibility
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