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In Basket Oversight: Reducing Clutter to Improve Efficiency
Advocate Aurora Health

In Basket Oversight: Reducing Clutter to Improve Efficiency

Advocate Aurora Health reduces the clutter in clinicians' inboxes by critically analyzing content, retention time, encounter closures, and Signal data.

Created in partnership with Advocate Aurora Health

Publish Date: 08/03/2022

Cost to Implement:  $ - One Time Cost

Time to Implement:  0–6 months

Program Goals

  • Reduce clutter in clinician inboxes.
  • Reduce administrative burden on clinicians and allow them to focus on patient care.
  • Reduce unnecessary notifications to allow emphasis on those notifications that are of higher importance.

Organizational Outcomes

  • 88th percentile in appropriate volume of inbox messages for all collaborative participants; 99th percentile for large health systems.

Collaborative-Verified Best Practices

  • Clinician Efficiency and Personalization

What Advocate Aurora Health Did


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Topics

Clinician Efficiency and Personalization


Reader Responsibility

These perspectives are shared to facilitate better collaboration and communication between members of the Arch Collaborative. We encourage organizations to thoughtfully adjust their current operations based on their own experience, the findings of this research, and other complementary sources of information.

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Arch Collaborative Mission

Unlock the potential of EMR solutions to revolutionize healthcare efficiency and care-quality improvements by facilitating collaboration, measurement, and shared learning.

The Arch Collaborative is committed to finding and sharing healthcare technology best practices that forward the efforts of the quadruple aim in healthcare. The engine of the Arch Collaborative is the insights and feedback of thousands of clinicians and caregivers around the world.

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Arch Collaborative case studies are focused on highlighting success that Collaborative participants achieve with or through healthcare technology. They are meant to briefly advertise member success and act as starting points for ongoing communication and collaboration between member organizations.

Case studies are typically published when (1) a verified outcome is recorded (and often verified through the Collaborative survey) and (2) the approach or steps to achieving that outcome aren’t commonly known and would be helpful to other organizations.

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