SmartChart: Change Management
UVA Health System built up an ongoing EHR education program from an idea, to a pilot, to a fully supported training program.
SmartChart: Change Management - Arch Collaborative Case Study
Publish Date: 05/26/2020
| Cost to Implement: | $$ - Budgeted Cost |
| Time to Implement: | 13–24 months |
Program Goals
- Obtain support and funding for an ongoing EHR training program
Organizational Outcomes
- SmartChart participants are in the 94th percentile for agreement that ongoing training is enough.
- SmartChart participants are in the 97th percentile for personalization use.
Collaborative-Verified Best Practices
Engaging training
Personalization use
What UVA Health System Did
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Topics
Clinician Relationships and Communication, Ongoing EHR EducationReader Responsibility
These perspectives are shared to facilitate better collaboration and communication between members of the Arch Collaborative. We encourage organizations to thoughtfully adjust their current operations based on their own experience, the findings of this research, and other complementary sources of information.
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Unlock the potential of EMR solutions to revolutionize healthcare efficiency and care-quality improvements by facilitating collaboration, measurement, and shared learning.
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About Arch Collaborative Case Studies
Arch Collaborative case studies are focused on highlighting success that Collaborative participants achieve with or through healthcare technology. They are meant to briefly advertise member success and act as starting points for ongoing communication and collaboration between member organizations.
Case studies are typically published when (1) a verified outcome is recorded (and often verified through the Collaborative survey) and (2) the approach or steps to achieving that outcome aren’t commonly known and would be helpful to other organizations.
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