SmartChart: Change Management
UVA Health System built up an ongoing EHR education program from an idea, to a pilot, to a fully supported training program.
SmartChart: Change Management - Arch Collaborative Case Study
Publish Date: 05/26/2020
| Cost to Implement: | $$ - Budgeted Cost |
| Time to Implement: | 12 - 24 Months |
Program Goals
- Obtain support and funding for an ongoing EHR training program
Organizational Outcomes
- SmartChart participants are in the 94th percentile for agreement that ongoing training is enough.
- SmartChart participants are in the 97th percentile for personalization use.
Collaborative-Verified Best Practices
Engaging training
Personalization use
What UVA Health System Did
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Topics
Clinician Relationships and Communication, Ongoing EHR EducationReader Responsibility
These perspectives are shared to facilitate better collaboration and communication between members of the Arch Collaborative. We encourage organizations to thoughtfully adjust their current operations based on their own experience, the findings of this research, and other complementary sources of information.
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Unlock the potential of EMR solutions to revolutionize healthcare efficiency and care-quality improvements by facilitating collaboration, measurement, and shared learning.
The Arch Collaborative is committed to finding and sharing healthcare technology best practices that forward the efforts of the quadruple aim in healthcare. The engine of the Arch Collaborative is the insights and feedback of thousands of clinicians and caregivers around the world.
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About Arch Collaborative Case Studies
Arch Collaborative case studies are focused on highlighting success that Collaborative participants achieve with or through healthcare technology. They are meant to briefly advertise member success and act as starting points for ongoing communication and collaboration between member organizations.
Case studies are typically published when (1) a verified outcome is recorded (and often verified through the Collaborative survey) and (2) the approach or steps to achieving that outcome aren’t commonly known and would be helpful to other organizations.
All Collaborative members and participants are invited to submit case studies by working with their KLAS guide.
All case studies can be viewed at: https://klasresearch.com/learningcenter/casestudies
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