Bypassing the Help Desk for Clinical Issues
Benefis Health System developed a workflow for clinicians to receive immediate assistance from the informatics team.
Publish Date: 04/26/2018
| Cost to Implement: | $$$ - Board Approved Cost |
| Time to Implement: | >2 years. |
Program Goals
- Provide immediate technical help for clinicians
- Develop a structure for an informatics team
Organizational Outcomes
- 88th percentile for provider trust in IT
Collaborative-Verified Best Practices
Service Oriented Support
What Benefis Health System Did
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Topics
Clinician Relationships and CommunicationReader Responsibility
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