Five-Minute Films
Hunterdon Medical Center eliminates wait time for access to educational resources regarding EHR usage by deploying five-minute films to resolve the most common questions.
Publish Date: 05/10/2018
| Cost to Implement: | $$ - Budgeted Cost |
| Time to Implement: | 7–12 months |
Program Goals
- Deliver updated content and answer common EHR questions via quick video links instead of requiring end users to open support tickets or place calls to the help desk.
Organizational Outcomes
- 99th percentile for provider satisfaction with ongoing EHR training
Collaborative-Verified Best Practices
Service Oriented Support
What Hunterdon Medical Center Did
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Topics
Ongoing EHR EducationReader Responsibility
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