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Using Data and Relationships to Create Clinic-Specific Sprint Trainings
University of Vermont Health Network

Using Data and Relationships to Create Clinic-Specific Sprint Trainings

University of Vermont Health Network's two-week sprint training includes informatics experts and clinical leaders in optimizing EHR use through individual training and workflow optimization with the ultimate aim to improve user satisfaction.

Created in partnership with University of Vermont Health Network

Publish Date: 05/31/2023

Cost to Implement:  $$ - Budgeted Cost

Time to Implement:  0 - 6 Months

Program Goals

  • Improve clinician workflows and overall EHR satisfaction

Organization Outcomes

  • Provider NEES increased by 27 points
  • Provider ongoing training satisfaction increased by 42%
  • Nurse NEES increased by 10 points
  • Nurse ongoing training satisfaction increased by 26%
  • Allied health NEES increased by 24 points
  • Allied health ongoing training satisfaction increased by 50%

Collaborative-Verified Best Practices

  • Ongoing EHR Education

What UVM Did

University of Vermont Health Network (UVM) uses a two-week sprint program aimed at optimizing EHR workflows. The sprint initiative has a team of informatics experts and clinical leaders work with representatives from every role in the clinical setting. The program focuses on individual training and the adoption of optimized workflows. Prior to the two-week sprint, informatics experts work with medical and staff directors at the participating clinic to understand the site's unique needs and pain points, review the EHR, and complete a presurvey with the clinicians. Engaging with the clinic's staff is vital to understanding and identifying challenges ahead of time and to building trust and relationships with the clinical team.

How UVM Did It

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