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Ambulatory Rounding
UCLA Health System

Ambulatory Rounding

In addition to having their nurse informaticists round to their plethora of clinics, UCLA also encourages IT analysts, training staff, and help desk support personnel to visit a clinic one day each month.

Created in partnership with UCLA Health System

Publish Date: 03/21/2019

Cost to Implement:  $$$ - Board Approved Cost

Time to Implement:  0 - 6 Months

Program Goals

  • Help nurses maintain EHR efficiency
  • Build trust between nurses and informaticists

Organizational Outcomes

  • 99th percentile for nurse trust in IT
  • 99th percentile for nurse agreement that the EHR is easy to learn
  • 82nd percentile for nurse satisfaction with ongoing training
  • 97th percentile for nurse EHR satisfaction

Collaborative-Verified Best Practices

Engaging training

Service-oriented support

What UCLA Health Did

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Topics

Clinician Relationships and Communication, Nursing EHR Success, Ongoing EHR Education


Reader Responsibility

These perspectives are shared to facilitate better collaboration and communication between members of the Arch Collaborative. We encourage organizations to thoughtfully adjust their current operations based on their own experience, the findings of this research, and other complementary sources of information.

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Arch Collaborative case studies are focused on highlighting success that Collaborative participants achieve with or through healthcare technology. They are meant to briefly advertise member success and act as starting points for ongoing communication and collaboration between member organizations.

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