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Success at SUNY: An Epic Initiative Driven by You for You
SUNY Upstate Medical University

Success at SUNY: An Epic Initiative Driven by You for You

Providers need support. EPIC4Me was born out of necessity. SUNY released a tip of the day specific to an Epic feature that could save time for their physicians and providers. The buzz caught on.

Created in partnership with SUNY Upstate Medical University

Publish Date: 02/27/2023

Cost to Implement:  0 - No Cost

Time to Implement:  0 - 6 Months

Program Goals

  • Identify ways to better engage SUNY physicians and providers in use of Epic’s EHR
  • Increase efficiency and productivity in use of Epic’s EHR
  • Track intervention metrics
  • Ease the sense of EHR burnout

Organizational Outcomes

  • Net EHR Experience Score (NEES) improved by 18 points for providers
  • 94th percentile for agreement that providers have a voice in EHR changes

Collaborative-Verified Best Practices

  • Clinician Efficiency and Personalization
  • Use of Signal data to identify areas where time in the system could be reduced
  • Shared Ownership and Governance
  • Recognized Improvement

What Upstate Medical University (SUNY) Did

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Clinician Efficiency and Personalization, Clinician Wellness and Reducing Burnout, Ongoing EHR Education, Recognized Improvement

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These perspectives are shared to facilitate better collaboration and communication between members of the Arch Collaborative. We encourage organizations to thoughtfully adjust their current operations based on their own experience, the findings of this research, and other complementary sources of information.

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Arch Collaborative Mission

Unlock the potential of EMR solutions to revolutionize healthcare efficiency and care-quality improvements by facilitating collaboration, measurement, and shared learning.

The Arch Collaborative is committed to finding and sharing healthcare technology best practices that forward the efforts of the quadruple aim in healthcare. The engine of the Arch Collaborative is the insights and feedback of thousands of clinicians and caregivers around the world.

Learn more about the Arch Collaborative: https://klasresearch.com/arch-collaborative
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About Arch Collaborative Case Studies

Arch Collaborative case studies are focused on highlighting success that Collaborative participants achieve with or through healthcare technology. They are meant to briefly advertise member success and act as starting points for ongoing communication and collaboration between member organizations.

Case studies are typically published when (1) a verified outcome is recorded (and often verified through the Collaborative survey) and (2) the approach or steps to achieving that outcome aren’t commonly known and would be helpful to other organizations.

All Collaborative members and participants are invited to submit case studies by working with their KLAS guide.

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