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Comprehensive EHR Education with Optimization and Upgrade Training
Essentia Health

Comprehensive EHR Education with Optimization and Upgrade Training

Essentia provides comprehensive training and optimization support for their providers. Regular upgrade schedules, education materials, and principal trainers with expertise in adult learning principles ensure effective communication and support for EHR changes and upgrades.

Created in partnership with Essentia Health

Publish Date: 08/30/2023

Cost to Implement:  $$ - Budgeted Cost

Time to Implement:  6 - 12 Months

Program Goals

  • Keep providers’ systems optimized and up-to-date with changes to the EHR

Organization Outcomes

  • Providers in the 88th percentile for satisfaction with ongoing training

Collaborative-Verified Best Practices

  • Ongoing EHR Education

What Essentia Health Did

Essentia Health (Essentia) has a comprehensive ongoing education and optimization process for providers after their initial training. New hires receive a combination of instructor-led and eLearning classes followed by personalized optimization sessions to fine-tune the EHR according to individual needs and specialty-specific workflows. Regular peer-to-peer sessions are offered, and ongoing optimizations and support are available to all providers. The organization follows a regular upgrade schedule and provides education and resources to keep providers updated on EHR changes.

How Essentia Health Did It

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Ongoing EHR Education

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These perspectives are shared to facilitate better collaboration and communication between members of the Arch Collaborative. We encourage organizations to thoughtfully adjust their current operations based on their own experience, the findings of this research, and other complementary sources of information.

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Unlock the potential of EMR solutions to revolutionize healthcare efficiency and care-quality improvements by facilitating collaboration, measurement, and shared learning.

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Arch Collaborative case studies are focused on highlighting success that Collaborative participants achieve with or through healthcare technology. They are meant to briefly advertise member success and act as starting points for ongoing communication and collaboration between member organizations.

Case studies are typically published when (1) a verified outcome is recorded (and often verified through the Collaborative survey) and (2) the approach or steps to achieving that outcome aren’t commonly known and would be helpful to other organizations.

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