Comprehensive EHR Education with Optimization and Upgrade Training
Essentia provides comprehensive training and optimization support for their providers. Regular upgrade schedules, education materials, and principal trainers with expertise in adult learning principles ensure effective communication and support for EHR changes and upgrades.
Publish Date: 08/30/2023
| Cost to Implement: | $$ - Budgeted Cost |
| Time to Implement: | 6 - 12 Months |
Program Goals
- Keep providers’ systems optimized and up-to-date with changes to the EHR
Organization Outcomes
- Providers in the 88th percentile for satisfaction with ongoing training
Collaborative-Verified Best Practices
- Ongoing EHR Education
What Essentia Health Did
Essentia Health (Essentia) has a comprehensive ongoing education and optimization process for providers after their initial training. New hires receive a combination of instructor-led and eLearning classes followed by personalized optimization sessions to fine-tune the EHR according to individual needs and specialty-specific workflows. Regular peer-to-peer sessions are offered, and ongoing optimizations and support are available to all providers. The organization follows a regular upgrade schedule and provides education and resources to keep providers updated on EHR changes.
How Essentia Health Did It
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Topics
Ongoing EHR EducationReader Responsibility
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Arch Collaborative Mission
Unlock the potential of EMR solutions to revolutionize healthcare efficiency and care-quality improvements by facilitating collaboration, measurement, and shared learning.
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About Arch Collaborative Case Studies
Arch Collaborative case studies are focused on highlighting success that Collaborative participants achieve with or through healthcare technology. They are meant to briefly advertise member success and act as starting points for ongoing communication and collaboration between member organizations.
Case studies are typically published when (1) a verified outcome is recorded (and often verified through the Collaborative survey) and (2) the approach or steps to achieving that outcome aren’t commonly known and would be helpful to other organizations.
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