Focusing on Providers through EHR Governance and Support 2024
Ozarks Healthcare went live on MEDITECH Expanse in January of 2020, has measured three times with the Arch Collaborative, and has shown an increase in their Net EHR Experience Score (NEES) with each measurement. To help improve their providers’ EHR experience, Ozarks Healthcare created a strong governance structure with broad representation from across the organization, provided IT support with a personal touch, and customized their upgrade timeline to allow for better change management.
Publish Date: 09/16/2024
| Cost to Implement: | 0 - No Cost |
| Time to Implement: | 0–6 months |
Key Findings:
- Program Goals
- Keys to Success
- Organizational Outcomes
- What Ozarks Healthcare Did
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Topics
Clinician Relationships and Communication, Shared Ownership and GovernanceReader Responsibility
These perspectives are shared to facilitate better collaboration and communication between members of the Arch Collaborative. We encourage organizations to thoughtfully adjust their current operations based on their own experience, the findings of this research, and other complementary sources of information.
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Arch Collaborative Mission
Unlock the potential of EMR solutions to revolutionize healthcare efficiency and care-quality improvements by facilitating collaboration, measurement, and shared learning.
The Arch Collaborative is committed to finding and sharing healthcare technology best practices that forward the efforts of the quadruple aim in healthcare. The engine of the Arch Collaborative is the insights and feedback of thousands of clinicians and caregivers around the world.
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About Arch Collaborative Case Studies
Arch Collaborative case studies are focused on highlighting success that Collaborative participants achieve with or through healthcare technology. They are meant to briefly advertise member success and act as starting points for ongoing communication and collaboration between member organizations.
Case studies are typically published when (1) a verified outcome is recorded (and often verified through the Collaborative survey) and (2) the approach or steps to achieving that outcome aren’t commonly known and would be helpful to other organizations.
All Collaborative members and participants are invited to submit case studies by working with their KLAS guide.
All case studies can be viewed at: https://klasresearch.com/learningcenter/casestudies
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