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Focusing on Providers through EHR Governance and Support 2024
Ozarks Healthcare

Focusing on Providers through EHR Governance and Support 2024

Ozarks Healthcare went live on MEDITECH Expanse in January of 2020, has measured three times with the Arch Collaborative, and has shown an increase in their Net EHR Experience Score (NEES) with each measurement. To help improve their providers’ EHR experience, Ozarks Healthcare created a strong governance structure with broad representation from across the organization, provided IT support with a personal touch, and customized their upgrade timeline to allow for better change management.

Created in partnership with Ozarks Healthcare

Publish Date: 09/16/2024

Cost to Implement:  0 - No Cost

Time to Implement:  0 - 6 Months

Key Findings:

  1. Program Goals
  2. Keys to Success
  3. Organizational Outcomes
  4. What Ozarks Healthcare Did

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Topics

Clinician Relationships and Communication, Shared Ownership and Governance


Reader Responsibility

These perspectives are shared to facilitate better collaboration and communication between members of the Arch Collaborative. We encourage organizations to thoughtfully adjust their current operations based on their own experience, the findings of this research, and other complementary sources of information.

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This report and its contents are copyright-protected works and are intended solely for your organization. Any other organization, consultant, investment company, or vendor enabling or obtaining unauthorized access to this report will be liable for all damages associated with copyright infringement, which may include the full price of the report and/or attorney’s fees. For information regarding your specific obligations, please refer to the KLAS Data Use Policy.

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Arch Collaborative Mission

Unlock the potential of EMR solutions to revolutionize healthcare efficiency and care-quality improvements by facilitating collaboration, measurement, and shared learning.

The Arch Collaborative is committed to finding and sharing healthcare technology best practices that forward the efforts of the quadruple aim in healthcare. The engine of the Arch Collaborative is the insights and feedback of thousands of clinicians and caregivers around the world.

Learn more about the Arch Collaborative: https://klasresearch.com/arch-collaborative
The Arch Collaborative is a service of KLAS Research: klasresearch.com

About Arch Collaborative Case Studies

Arch Collaborative case studies are focused on highlighting success that Collaborative participants achieve with or through healthcare technology. They are meant to briefly advertise member success and act as starting points for ongoing communication and collaboration between member organizations.

Case studies are typically published when (1) a verified outcome is recorded (and often verified through the Collaborative survey) and (2) the approach or steps to achieving that outcome aren’t commonly known and would be helpful to other organizations.

All Collaborative members and participants are invited to submit case studies by working with their KLAS guide.

All case studies can be viewed at: https://klasresearch.com/learningcenter/casestudies



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