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Physician Led, Professionally Managed
Kaiser Permanente Northwest

Physician Led, Professionally Managed

Kaiser Permanente Northwest IT leadership wanted to remain in touch with clinical end users, learn their needs, and attempt to meet their requests in a timely manner.

Created in partnership with Kaiser Permanente Northwest

Publish Date: 05/07/2018

Cost to Implement:  $ - One Time Cost

Time to Implement:  0 - 6 Months

Program Goals

  • Establish the cultural purpose of the EHR
  • Create clinical and technical expectations to handle EHR issues

Organizational Outcomes

  • 99th percentile for overall provider EHR satisfaction
  • 99th percentile for trust in IT

Collaborative-Verified Best Practices

Efficient Governance Structure

What Kaiser Permanente Northwest Did

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Topics

Case Study Topics

Clinician/IT Relationships, EHR Enhancement Governance


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These perspectives are shared to facilitate better collaboration and communication between members of the Arch Collaborative. We encourage organizations to thoughtfully adjust their current operations based on their own experience, the findings of this research, and other complementary sources of information.

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