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Collaborate then Build
Heart of Texas Community Health Center

Collaborate then Build

At Heart of Texas, the CMIO and ACMIO became certified Epic physician builders, and a third physician at the organization was trained at Epic to actively build the EHR alongside IT, ensuring the EHR remains clinically focused.

Created in partnership with Heart of Texas Community Health Center

Publish Date: 11/19/2018

Cost to Implement:  $$ - Budgeted Cost

Time to Implement:  2+ Years

Program Goals

  • Foster collaboration between clinicians and IT
  • Build the EHR with clinical tasks in mind

Organizational Outcomes

  • 99th percentile for provider Net EHR Experience score
  • 98th percentile for provider trust in IT
  • 97th percentile for provider efficiency
  • 94th percentile for agreement that the EHR enables quality care
  • 88th percentile for agreement that the EHR is easy to learn

Collaborative-Verified Best Practices

Personalization Use

What Heart of Texas Did

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Case Study Topics

Clinician Relationships and Communication, Shared Ownership and Governance

Reader Responsibility

These perspectives are shared to facilitate better collaboration and communication between members of the Arch Collaborative. We encourage organizations to thoughtfully adjust their current operations based on their own experience, the findings of this research, and other complementary sources of information.

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Arch Collaborative Mission

Unlock the potential of EMR solutions to revolutionize healthcare efficiency and care-quality improvements by facilitating collaboration, measurement, and shared learning.

The Arch Collaborative is committed to finding and sharing healthcare technology best practices that forward the efforts of the quadruple aim in healthcare. The engine of the Arch Collaborative is the insights and feedback of thousands of clinicians and caregivers around the world.

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About Arch Collaborative Case Studies

Arch Collaborative case studies are focused on highlighting success that Collaborative participants achieve with or through healthcare technology. They are meant to briefly advertise member success and act as starting points for ongoing communication and collaboration between member organizations.

Case studies are typically published when (1) a verified outcome is recorded (and often verified through the Collaborative survey) and (2) the approach or steps to achieving that outcome aren’t commonly known and would be helpful to other organizations.

All Collaborative members and participants are invited to submit case studies by working with their KLAS guide.

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