Learning Tracks    Reports    Case Studies    Webinars    Members     Charts     My Files     Vendors

https://klasresearch.com/files/assets/learning-center-covers/2023-4-proactively-tracking-and-improving-chart-closure-rates-LearningCenter_537_638162853724850215.jpg

 Print Case Study

 View Members


Proactively Tracking and Improving Chart Closure Rates
St. Charles Health System

Proactively Tracking and Improving Chart Closure Rates

St. Charles discovered charting backlogs that were flying under the radar and started tracking closure rates and adjusting workloads to help providers stay on top of the load.

Created in partnership with St. Charles Healthcare

Publish Date: 04/05/2023

Cost to Implement:  0 - No Cost

Time to Implement:  0 - 6 Months

Program Goals

  • Track charts closed with 72 hours and hold providers accountable to that standard
  • Adjust workload to make charting more manageable

Organization Outcomes

  • Advanced practice providers at 98th percentile for more than 50% same-day ambulatory chart closure
  • Providers at 81st percentile for less than five hours a week of at-home charting

Collaborative-Verified Best Practices

  • Clinician Relationships & Communication
  • Shared Ownership and Governance

Keys to Success

  • Proactively track chart closure rates and follow up with providers who are falling behind
  • Adjust in-basket workload by specialty and location
  • Pool in-basket and patient messages to equitably distribute the workload

What St. Charles Health System Did

St. Charles Healthcare (St. Charles) created a transparent reporting system to track chart closure rates and adjusted workflow burdens to make in-basket burdens more equitable.

How St. Charles Health System Did It

Want to see full details?

 

Want to see full details?

 
 
or Login 


Close X
I am interested in joining the Arch Collaborative.

Here is my information:

Submit
Cancel
loading Sending Email...
After clicking "submit" above, a KLAS Representative will personally contact you within a day or two.

Featured in Learning Track

Topics

Clinician Relationships and Communication, Shared Ownership and Governance


Reader Responsibility

These perspectives are shared to facilitate better collaboration and communication between members of the Arch Collaborative. We encourage organizations to thoughtfully adjust their current operations based on their own experience, the findings of this research, and other complementary sources of information.

Copyright Infringement Warning

This report and its contents are copyright-protected works and are intended solely for your organization. Any other organization, consultant, investment company, or vendor enabling or obtaining unauthorized access to this report will be liable for all damages associated with copyright infringement, which may include the full price of the report and/or attorney’s fees. For information regarding your specific obligations, please refer to the KLAS Data Use Policy.

KLAS Orange Arch Collaborative Logo

Arch Collaborative Mission

Unlock the potential of EMR solutions to revolutionize healthcare efficiency and care-quality improvements by facilitating collaboration, measurement, and shared learning.

The Arch Collaborative is committed to finding and sharing healthcare technology best practices that forward the efforts of the quadruple aim in healthcare. The engine of the Arch Collaborative is the insights and feedback of thousands of clinicians and caregivers around the world.

Learn more about the Arch Collaborative: https://klasresearch.com/arch-collaborative
The Arch Collaborative is a service of KLAS Research: klasresearch.com

About Arch Collaborative Case Studies

Arch Collaborative case studies are focused on highlighting success that Collaborative participants achieve with or through healthcare technology. They are meant to briefly advertise member success and act as starting points for ongoing communication and collaboration between member organizations.

Case studies are typically published when (1) a verified outcome is recorded (and often verified through the Collaborative survey) and (2) the approach or steps to achieving that outcome aren’t commonly known and would be helpful to other organizations.

All Collaborative members and participants are invited to submit case studies by working with their KLAS guide.

All case studies can be viewed at: https://klasresearch.com/learningcenter/casestudies



KLAS Grey Arch KLAS ®