Pager Trainer
NorthShore University HealthSystem has 7.1 FTEs who are able to respond to provider pages and can often solve issues through immediate training.
Publish Date: 05/03/2018
| Cost to Implement: | $$ - Budgeted Cost |
| Time to Implement: | 0–6 months |
Program Goals
- Resolve provider EHR issues real-time
- Assist Providers to overcome EHR obstacles after changes or updates to the system
Organizational Outcomes
- 85th percentile for provider EHR satisfaction
- 81st percentile for provider's trust in IT
- 99th percentile for nurse EHR satisfaction
- 99th percentile for nurse's trust in IT
Collaborative-Verified Best Practices
Engaging Training
What NorthShore University HealthSystem Did
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Topics
Clinician Relationships and CommunicationReader Responsibility
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