Tailored Personalization Support for Optimized Workflows
Penn Medicine specializes in personalizing and optimizing the use of the EHR for providers through tailored orientation sessions and ongoing support, aiming to enhance EHR usage and workflow efficiency.
Publish Date: 07/12/2023
| Cost to Implement: | $$ - Budgeted Cost |
| Time to Implement: | 7–12 months |
Program Goals
- Enhance EHR workflow efficiency
Organization Outcomes
- Providers are in the 92nd percentile for personalization
Collaborative-Verified Best Practices
- Clinician Efficiency and Personalization
Keys to Success
- Build tailored personalization sessions into onboarding to help make personalization adoption more seamless for providers
- Conduct regular marketing campaigns to spread awareness about available personalization resources and support
What Penn Medicine Did
Penn Medicine's (Penn) PennChart Advanced Clinical Education (PACE) team is actively involved in personalizing the use of the EHR for providers. They offer one-on-one orientation sessions, follow-up interventions, and tailored support to address individual needs and improve workflows. Their efforts include setting up layout preferences, shortcuts, and preference lists; leveraging providers' prior experiences; and documenting sessions to track progress. The team's goal is to promote efficient and personalized EHR usage for all providers within the organization.
How Penn Medicine Did It
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Topics
Clinician Efficiency and PersonalizationReader Responsibility
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