Strong Guidelines: Building Trust between Nursing and IT
Ochsner uses the clear guideline of always putting the patient first integrated within their information systems that influence improved engagement with EHR end users.
Publish Date: 06/29/2022
Cost to Implement: | $ - One Time Cost |
Time to Implement: | 0 - 6 Months |
Program Goals
- Help clinicians improve their EHR experience and documentation process.
- Improve response and resolution timelines to ticket requests.
Organizational Outcomes
- 82nd percentile for nursing trust in IT.
Collaborative-Verified Best Practices
- Shared Ownership and Governance
- Clinician Relationships and Communication
- Nursing EHR Success
What Ochsner Health Did
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Topics
Clinician Relationships and Communication, Nursing EHR Success, Shared Ownership and GovernanceReader Responsibility
These perspectives are shared to facilitate better collaboration and communication between members of the Arch Collaborative. We encourage organizations to thoughtfully adjust their current operations based on their own experience, the findings of this research, and other complementary sources of information.
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Arch Collaborative Mission
Unlock the potential of EMR solutions to revolutionize healthcare efficiency and care-quality improvements by facilitating collaboration, measurement, and shared learning.
The Arch Collaborative is committed to finding and sharing healthcare technology best practices that forward the efforts of the quadruple aim in healthcare. The engine of the Arch Collaborative is the insights and feedback of thousands of clinicians and caregivers around the world.
Learn more about the Arch Collaborative: https://klasresearch.com/arch-collaborative
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About Arch Collaborative Case Studies
Arch Collaborative case studies are focused on highlighting success that Collaborative participants achieve with or through healthcare technology. They are meant to briefly advertise member success and act as starting points for ongoing communication and collaboration between member organizations.
Case studies are typically published when (1) a verified outcome is recorded (and often verified through the Collaborative survey) and (2) the approach or steps to achieving that outcome aren’t commonly known and would be helpful to other organizations.
All Collaborative members and participants are invited to submit case studies by working with their KLAS guide.
All case studies can be viewed at: https://klasresearch.com/learningcenter/casestudies
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