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Improving Wellness By Paying Attention
Corewell Health - West Michigan (formerly Spectrum Health)

Improving Wellness By Paying Attention

Spectrum Health’s wellness plan implements inclusive governance, places effective and trusted trainers at every turn, and removes the pebbles from their nurses’ shoes.

Created in partnership with Spectrum Health

Publish Date: 04/15/2021

Cost to Implement:  $$ - Budgeted Cost

Time to Implement:  2+ Years

Program Goals

  • Have staff nurses make the decisions about the EHR
  • Surround staff with responsive informaticists and trainers
  • Reduce the cognitive burden of charting

Organizational Outcomes

  • 77th percentile in nurse burnout
  • 17% increase in agreement that ongoing education is helpful
  • 17% increase in agreement that initial education is sufficient

Collaborative-Verified Best Practices

Draw from a diverse group of nurse experts for the governance of the EHR.

Identify problems by rounding and communicating with nurses.

Find trainers from within the ranks of nursing departments.

Keys to Success

  • Leverage nursing departments to find experts to participate in EHR governance.
  • Credentialed and principal trainers are hired from the population of nurses both to improve expertise and build trust between the training program and nursing departments.

What Spectrum Health Did

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Clinician Wellness and Reducing Burnout, Nursing EHR Success

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These perspectives are shared to facilitate better collaboration and communication between members of the Arch Collaborative. We encourage organizations to thoughtfully adjust their current operations based on their own experience, the findings of this research, and other complementary sources of information.

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Unlock the potential of EMR solutions to revolutionize healthcare efficiency and care-quality improvements by facilitating collaboration, measurement, and shared learning.

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Arch Collaborative case studies are focused on highlighting success that Collaborative participants achieve with or through healthcare technology. They are meant to briefly advertise member success and act as starting points for ongoing communication and collaboration between member organizations.

Case studies are typically published when (1) a verified outcome is recorded (and often verified through the Collaborative survey) and (2) the approach or steps to achieving that outcome aren’t commonly known and would be helpful to other organizations.

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