Ambulatory Coaches
Sutter Medical Foundation paired ambulatory coaches with physicians it supports (from Sutter Medical Group and Sutter North Medical Group) to help set up the EHR to meet their workflow needs, also ensuring physicians had a familiar contact to reach out to for additional aid.
Publish Date: 05/09/2018
| Cost to Implement: | $$$ - Board Approved Cost |
| Time to Implement: | 12 - 24 Months |
Program Goals
- Coach physicians on EHR use after their initial training
Organizational Outcomes
- Net EHR Experience score of 42.2
- Satisfaction of ambulatory physicians who work in the Sutter Medical Foundation is statistically higher than that of those who do not.
- Collaborative research shows that 83% of physicians with coaches are satisfied, whereas only 65% of physicians without coaches are satisfied.
Collaborative-Verified Best Practices
Engaging Training
What Sutter Medical Foundation Did
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Topics
Ongoing EHR EducationReader Responsibility
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Arch Collaborative case studies are focused on highlighting success that Collaborative participants achieve with or through healthcare technology. They are meant to briefly advertise member success and act as starting points for ongoing communication and collaboration between member organizations.
Case studies are typically published when (1) a verified outcome is recorded (and often verified through the Collaborative survey) and (2) the approach or steps to achieving that outcome aren’t commonly known and would be helpful to other organizations.
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