Tailored Provider Onboarding with a Focus on Follow-Up
Lee Health redesigned their training to meet specific provider needs without overburdening providers with unnecessary information.
Publish Date: 06/14/2023
| Cost to Implement: | $$ - Budgeted Cost |
| Time to Implement: | 0 - 6 Months |
Program Goals
- Provide onboarding training that is accessible and tailored specifically to providers’ needs
Organization Outcomes
- Providers 97th percentile for satisfaction with initial training
Collaborative-Verified Best Practices
- Onboarding EHR Education
What Lee Health Did
The initial training for providers at Lee Health was redesigned to be accessible and tailored to providers’ needs, with a single point of contact for providers and a focus on follow-up. Lee Health believes in educating everyone to their fullest potential and providing the necessary tools and support. The organization relies on a well-organized training team, strong follow-up, Signal data, and clear communication for training success. They follow up with another 4-hour training after 30 days and a 1-hour training after 60 days to address questions and further optimize workflows.
How Lee Health Did It
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Topics
Onboarding EHR EducationReader Responsibility
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