Next-Level EHR Mastery Coaching
Intermountain Healthcare's renewed focus on provider coaching opportunities has been shown to lead to improvements in provider perceptions of the EHR.
Publish Date: 07/09/2021
| Cost to Implement: | $$$ - Board Approved Cost |
| Time to Implement: | 7–12 months |
Program Goals
- Develop provider mastery of the EHR across the health system
Organizational Outcomes
- Improve provider Net EHR Experience score (NEES) by 33 points in one year
Collaborative-Verified Best Practices
Focus on enabling clinicians to develop EHR mastery
Advertise the coaching opportunities clearly so that many providers have a chance to participate
Follow up after initial training to allow for clinicians to understand where they may need more education and come back several times to train to enable this to take place
What Intermountain Healthcare Did
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Topics
Ongoing EHR Education, Peer Guidance, Recognized ImprovementReader Responsibility
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