Learn to Ride the Wave: EHR Education from KP Southern California
Kaiser Permanente Southern California (KPSC) increases proficiency and satisfaction with the EHR by investing heavily in physician training. This starts with comprehensive, role-based initial training that has a 91% satisfaction rate and is followed by a strategic, ongoing EHR-education master course for their physicians. The latter program saves physicians three to five minutes per hour from charting with 98% of attendees recommending it to their peers.
Associated Vendor: Epic (61122)
Publish Date: 04/12/2022
| Cost to Implement: | $$$ - Board Approved Cost |
| Time to Implement: | >2 years. |
Program Goals
- Help clinicians improve their EHR experience and efficiency by training with techniques relevant to physicians.
- Reduce or eliminate EHR-related burnout
Organizational Outcomes
- 90th percentile in agreement that ongoing training is sufficient
- 96th percentile in provider EHR satisfaction
- 99th percentile in using personalization tools
- Successful optimization program saves providers three to five minutes per hour in charting
Collaborative-Verified Best Practices
- Workflow-based training
- Ongoing EHR education
- Case studies and physician-led courses to enhance training quality
What Kaiser Permanente Southern California Did
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Topics
Clinician Efficiency and Personalization, Onboarding EHR Education, Ongoing EHR EducationReader Responsibility
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