Cultivating Provider Satisfaction and Minimizing Burnout
Circle the City focuses on reducing burnout and enhancing clinician satisfaction by employing a mission-centered recruitment process, offering ongoing support through frequent one-on-ones with medical directors, promoting a patient-centered approach, and prioritizing community building and culture.
Publish Date: 11/03/2023
| Cost to Implement: | 0 - No Cost |
| Time to Implement: | 0–6 months |
Program Goals
- Foster an environment where providers are valued and feel they are making a difference
Organization Outcomes
- Providers at 100th percentile for experiencing no symptoms of burnout
- Physicians at 90th percentile for not being likely to leave within two years
Collaborative-Verified Best Practices
- Clinician Wellness
Keys to Success
- Employ a thorough vetting process for potential new providers to ensure they are good fit for the organization and are prepared to work with people experiencing homelessness
- Provide support to new providers through frequent one-on-ones with medical directors where the providers can work through challenges
- Allow providers to provide patient-centered care by encouraging them to build rapport and by streamlining their documentation process
- Facilitate a community culture within the organization by celebrating individuals and sharing successes
What Circle the City Did
Circle the City, a healthcare organization that focuses on serving individuals experiencing homelessness, has achieved remarkable success in reducing burnout and improving provider satisfaction. The leaders at Circle the City emphasize the importance of aligning the organization's mission with its recruitment process, building a strong support structure, and fostering a sense of community among the providers. The organization’s approach highlights the significance of creating a fulfilling work environment and ensuring that the providers feel supported and valued.
How Circle the City Did It
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Topics
Clinician Wellness and Reducing BurnoutReader Responsibility
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