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Optimizing EHR Workflows
Sutter Health

Optimizing EHR Workflows

Sutter Health completely redesigned the workflow and documentation requirements for the nurses in their perioperative area, significantly decreasing the time nurses spent in their flowsheets.

Created in partnership with Sutter Health

Publish Date: 09/25/2020

Cost to Implement:  $$ - Budgeted Cost

Time to Implement:  12 - 24 Months

Program Goals

  • Increase documentation efficiency
  • Reduce cognitive burden for nursing staff
  • Provide an intuitive and standard workflow across 24 sites

Organizational Outcomes

  • Sutter Health nurses saw a 44.7% increase in their Net EHR Experience Score
  • Cognitive burden reduced between 20%–55%
  • PAT Flowsheet rows decreased by 65%
  • Peri-OP Flowsheet rows decreased by 45%
  • Pre-OP Checklist Flowsheet rows decreased by 33%
  • 8 PAT Flowsheets simplified as 1 system standard
  • 10 Pre-Op Flowsheets simplified as 1 system standard
  • 11 Pre-Op Checklists simplified as 1 system standard
  • Simplified onboarding process for new staff

Collaborative-Verified Best Practices

Service-oriented support


What Sutter Health Did


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Topics

Case Study Topics

Clinician Efficiency and Personalization, Nursing EHR Success, Recognized Improvement, Shared Ownership and Governance


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These perspectives are shared to facilitate better collaboration and communication between members of the Arch Collaborative. We encourage organizations to thoughtfully adjust their current operations based on their own experience, the findings of this research, and other complementary sources of information.

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