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Optimizing EHR Workflows
Sutter Health

Optimizing EHR Workflows

Sutter Health completely redesigned the workflow and documentation requirements for the nurses in their perioperative area, significantly decreasing the time nurses spent in their flowsheets.

Created in partnership with Sutter Health

Publish Date: 09/25/2020

Cost to Implement:  $$ - Budgeted Cost

Time to Implement:  12 - 24 Months

Program Goals

  • Increase documentation efficiency
  • Reduce cognitive burden for nursing staff
  • Provide an intuitive and standard workflow across 24 sites

Organizational Outcomes

  • Sutter Health nurses saw a 44.7% increase in their Net EHR Experience Score
  • Cognitive burden reduced between 20%–55%
  • PAT Flowsheet rows decreased by 65%
  • Peri-OP Flowsheet rows decreased by 45%
  • Pre-OP Checklist Flowsheet rows decreased by 33%
  • 8 PAT Flowsheets simplified as 1 system standard
  • 10 Pre-Op Flowsheets simplified as 1 system standard
  • 11 Pre-Op Checklists simplified as 1 system standard
  • Simplified onboarding process for new staff

Collaborative-Verified Best Practices

Service-oriented support

What Sutter Health Did

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Featured in Learning Track


Clinician Efficiency and Personalization, Nursing EHR Success, Recognized Improvement, Shared Ownership and Governance

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These perspectives are shared to facilitate better collaboration and communication between members of the Arch Collaborative. We encourage organizations to thoughtfully adjust their current operations based on their own experience, the findings of this research, and other complementary sources of information.

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Unlock the potential of EMR solutions to revolutionize healthcare efficiency and care-quality improvements by facilitating collaboration, measurement, and shared learning.

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About Arch Collaborative Case Studies

Arch Collaborative case studies are focused on highlighting success that Collaborative participants achieve with or through healthcare technology. They are meant to briefly advertise member success and act as starting points for ongoing communication and collaboration between member organizations.

Case studies are typically published when (1) a verified outcome is recorded (and often verified through the Collaborative survey) and (2) the approach or steps to achieving that outcome aren’t commonly known and would be helpful to other organizations.

All Collaborative members and participants are invited to submit case studies by working with their KLAS guide.

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