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Improving the EHR Experience with Virtual Scribes 2024
Cleveland Clinic Health System

Improving the EHR Experience with Virtual Scribes 2024

To reduce provider burnout and turnover exacerbated by the documentation burden, Cleveland Clinic Foundation (CCF), in partnership with IKS Health, implemented in-person and virtual scribes and leveraged Dragon Medical One.

Created in partnership with Cleveland Clinic Health System

Associated Vendor: IKS Health (85923)

Publish Date: 11/15/2024

Cost to Implement:  $$ - Budgeted Cost

Time to Implement:  7–12 months

Key Findings:

  1. Program Goals
  2. Keys to Success
  3. Organizational Outcomes
  4. What the Cleveland Clinic Foundation and IKS Health Did
  5. How the Cleveland Clinic Foundation and IKS Health Did It

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Topics

Clinician Wellness and Reducing Burnout


Reader Responsibility

These perspectives are shared to facilitate better collaboration and communication between members of the Arch Collaborative. We encourage organizations to thoughtfully adjust their current operations based on their own experience, the findings of this research, and other complementary sources of information.

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Arch Collaborative case studies are focused on highlighting success that Collaborative participants achieve with or through healthcare technology. They are meant to briefly advertise member success and act as starting points for ongoing communication and collaboration between member organizations.

Case studies are typically published when (1) a verified outcome is recorded (and often verified through the Collaborative survey) and (2) the approach or steps to achieving that outcome aren’t commonly known and would be helpful to other organizations.

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