Ambient AI at Scale 2026
UVA Health System’s Measured Impact with DAX Copilot
In 2025, UVA Health System (UVA) rolled out Microsoft’s DAX Copilot product to ambulatory physicians and APPs in a structured, adoption-first program designed to reduce documentation burden, improve patient engagement, and measurably strengthen clinician well-being.
Publish Date: 01/14/2026
| Cost to Implement: | $$ - Budgeted Cost |
| Time to Implement: | 7–12 months |
Key Findings
- Program Goals
- Keys to Success
- Organizational Outcomes
- What UVA Health System Did
- How UVA Health System Did It
- What Is the KLAS Arch Collaborative?
- About UVA Health System
Access the feedback of
500,000+ clinicians worldwide
Access the feedback of
500,000+ clinicians worldwide
Here is my information:
Featured in Learning Tracks
Topics
Ambient Speech, Burnout Reduction & Clinician Wellness, EHR GovernanceReader Responsibility
These perspectives are shared to facilitate better collaboration and communication between members of the Arch Collaborative. We encourage organizations to thoughtfully adjust their current operations based on their own experience, the findings of this research, and other complementary sources of information.
Copyright Infringement Warning
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Arch Collaborative Mission
Unlock the potential of EMR solutions to revolutionize healthcare efficiency and care-quality improvements by facilitating collaboration, measurement, and shared learning.
The Arch Collaborative is committed to finding and sharing healthcare technology best practices that forward the efforts of the quadruple aim in healthcare. The engine of the Arch Collaborative is the insights and feedback of thousands of clinicians and caregivers around the world.
Learn more about the Arch Collaborative: https://klasresearch.com/arch-collaborative
The Arch Collaborative is a service of KLAS Research: klasresearch.com
About Arch Collaborative Case Studies
Arch Collaborative case studies are focused on highlighting success that Collaborative participants achieve with or through healthcare technology. They are meant to briefly advertise member success and act as starting points for ongoing communication and collaboration between member organizations.
Case studies are typically published when (1) a verified outcome is recorded (and often verified through the Collaborative survey) and (2) the approach or steps to achieving that outcome aren’t commonly known and would be helpful to other organizations.
All Collaborative members and participants are invited to submit case studies by working with their KLAS guide.
All case studies can be viewed at: https://klasresearch.com/learningcenter/casestudies
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