Crimson Population Health Comments

 

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Commentary Summary

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User Commentary

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Director

Other Observations & Comments

It almost feels like Optum bought Advisory Board for their healthcare expertise on the consulting...

Nov 2019
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Director

Functionality and Upgrades

The company set up their data warehouse in a way so that it is really easy to use, and it makes a...

Nov 2019
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Director

Other Observations & Comments

The acquisition was pretty much business as usual. The vendor has been loading our data just fine....

Nov 2019
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Director

Other Observations & Comments

The support staff members that we have worked with before both on the contracting side and the...

Nov 2019
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CEO/President

Sales and Contracting

Advisory Board failed miserably. They were awful. They tried really hard to make things work, and...

Oct 2019
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VP/Other Executive

Future Outlook

Advisory Board is proactive by moving customers to Optum. Advisory Board told us that they wouldn’t...

Aug 2019
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VP/Other Executive

Other Observations & Comments

Crimson Population Risk Management is easy to use, but we are disappointed with Advisory Board...

Dec 2018
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Director

Functionality and Upgrades

It is pretty easy to surf around the different claims groupers and identify issues and trends, but...

Dec 2018
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Director

Other Observations & Comments

I don’t know how Optum's influence will affect future events. I can see Optum wanting customers to...

Dec 2018
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Director

ROI / Cost (care and feeding)

We have been very successful in achieving our financial goals related to population health. We are...

Dec 2018
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Director

ROI / Cost (care and feeding)

We are able to pull data by different patient populations. We created an identification methodology...

Dec 2018
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Director

Service and Support

Advisory Board is pretty good at showing us what the tool can do, multiple ways to measure things,...

Dec 2018
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Director

Functionality and Upgrades

There are still some issues with the tool that I would like to see worked out a little bit better. I...

Dec 2018
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VP/Other Executive

Functionality and Upgrades

We don't have any issues with Crimson Population Risk Management. Our claims get through on time. We...

Jun 2018
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VP/Other Executive

Relationship

Advisory Board keeps all of their promises. They are one of four players in our population health...

May 2018
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VP/Other Executive

Future Outlook

Crimson Population Risk Management is part of our long-term plans. We are going to keep the system....

May 2018
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VP/Other Executive

Other Observations & Comments

I am not sure whether I would buy Crimson Population Risk Management again. I probably wouldn't....

May 2018
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VP/Other Executive

Service and Support

The current support from Advisory Board is great. The support people are understanding, responsive,...

May 2018
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VP/Other Executive

Other Observations & Comments

I have talked to other colleagues who are trying to move claims data into a database, and we are all...

May 2018
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VP/Other Executive

Functionality and Upgrades

Some of our limitations aren't because of Crimson Population Risk Management; they are because of...

May 2018
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VP/Other Executive

Service and Support

Advisory Board's service has been good. They recently added a BI piece, which has allowed us to...

May 2018
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Director

Functionality and Upgrades

We use Advisory Board for some of their research and some of their elements as well as on a...

Dec 2017
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Director

Other Observations & Comments

We struggled with the data integrity. Some of the data coming from our health plan partners did not...

Dec 2017
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CEO/President

Future Outlook

We are no longer going to use Crimson Population Risk Management because there are better tools and...

Nov 2017
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Director

Service and Support

Advisory Board is starting to do more development. We recently had a meeting with them where they...

Nov 2017
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Director

ROI / Cost (care and feeding)

Advisory Board tried to charge me additional fees for one of our projects. I don’t mind paying the...

Nov 2017
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Director

Relationship

We regularly meet with our dedicated advisor from Advisory Board. That advisor does analysis from...

Nov 2017
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Director

Functionality and Upgrades

We were feeling a little anxious about the recent acquisition. We were expecting some transitional...

Oct 2017
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Director

Functionality and Upgrades

Before we used Crimson Population Risk Management, we used another population health system. We...

Oct 2017
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Director

Future Outlook

We have decided to move away from Crimson Population Risk Management after our contract ends. We...

Oct 2017
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Director

Service and Support

There are some support people at Advisory Board that are really trying, but the technical team is...

Oct 2017
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Director

Relationship

Advisory Board is in transition, and they haven't assured us that our programs will be supported in...

Oct 2017
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VP/Other Executive

Other Observations & Comments

Over the years, Crimson Population Risk Management has had an evolutionary journey. The product is...

Oct 2017
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VP/Other Executive

Functionality and Upgrades

Crimson Population Risk Management struggles as a whole with getting the data in the way it should....

Oct 2017
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VP/Other Executive

Other Observations & Comments

Crimson Population Risk Management is an expensive product, but Advisory Board is very good at...

Oct 2017
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VP/Other Executive

Relationship

Advisory Board’s executive team is very hands on with Crimson Population Risk Management and is very...

Oct 2017
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VP/Other Executive

Functionality and Upgrades

Crimson Population Risk Management is user friendly. Advisory Board gives good feedback with their...

Oct 2017
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VP/Other Executive

ROI / Cost (care and feeding)

Crimson Population Risk Management is very pricey for the amount of the work that we have to do on...

Oct 2017
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VP/Other Executive

Lessons Learned

When considering Crimson Population Risk Management, organizations need to know exactly how much...

Oct 2017
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CMO

ROI / Cost (care and feeding)

We implemented Crimson Care Management, and our go-live was several months late. Ultimately, our...

Oct 2017
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Director

Service and Support

One of the biggest issues with Advisory Board is that there have been a lot of changes with their...

Oct 2017
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Director

Functionality and Upgrades

One of the reasons for us to not use Advisory Board is the availability of better data and better...

Oct 2017
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Director

Implementation and Training

Advisory Board’s implementation time to bring up a new group was so long that it took several years...

Oct 2017
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Director

Relationship

If Advisory Board would have given us more practical information instead of giving us the...

Oct 2017
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Director

Other Observations & Comments

Advisory Board is very much a hospital-oriented entity. They are dabbling in the payer space and...

Oct 2017
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Director

Service and Support

We utilized Advisory Board's consulting services as a trial, and we did not renew. One of the goals...

Oct 2017
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