HCC Identifier
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Ryan Pretnik
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User Commentary

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VP/Other Executive

Relationship

I like Apixio’s responsiveness and the speed at which they can get through many charts. Apixio has...

Oct 2022
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VP/Other Executive

Functionality and Upgrades

Apixio could improve in a couple of areas. With one of the data extraction projects that was more of...

Oct 2022
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VP/Other Executive

Future Outlook

I like that Apixio avoids charging us. We still need to evaluate how much of a lift we get from...

Oct 2022
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VP/Other Executive

Technology

Apixio is very supportive and flexible. We have partnered with Apixio on several projects to extract...

Oct 2022
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VP/Other Executive

ROI / Cost (care and feeding)

In contract reviews, Apixio keeps looking for minimums, and that is very hard for us. During...

Oct 2022
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VP/Other Executive

Relationship

Apixio has an interesting solution. Most vendors don't do a second-level review for NLP technology....

Oct 2022
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VP/Other Executive

Other Observations & Comments

HCC Identifier is part of our long-term plans for now, but that is subject to change because we are...

Oct 2022
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VP/Other Executive

ROI / Cost (care and feeding)

Apixio is straightforward with their costs, and I haven't run into anything unexpected. The vendor...

Oct 2022
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VP/Other Executive

Functionality and Upgrades

The implementation process went very smoothly. Apixio took all our coding guidelines and was open to...

Oct 2022
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VP/Other Executive

Interfacing and Integration

The information we got back from Apixio was easy to integrate with our EDGE data submission to CMS....

Oct 2022
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VP/Other Executive

Relationship

I don't have anything negative to say about Apixio. They have been a very thoughtful, responsive...

Oct 2022
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VP/Other Executive

Functionality and Upgrades

Apixio must have the medical record, and they can get it in a variety of ways, but we could not use...

Oct 2022
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Manager

Relationship

Outside of an issue that we are having with the product, Apixio is a great business partner. They...

Oct 2022
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Manager

ROI / Cost (care and feeding)

We do see a value in HCC Identifier. We have our return on investment in certain areas and are still...

Oct 2022
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Manager

Lessons Learned

If an organization is not looking for submission files, then Apixio is the vendor to go with. But...

Oct 2022
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Manager

Functionality and Upgrades

HCC Identifier works fine. We have vendors that perform first-pass coding services, and Apixio...

Oct 2022
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Manager

Functionality and Upgrades

Apixio offers a solution that gives us provider opportunities, but it isn't very detailed in the...

Oct 2022
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Manager

Future Outlook

One thing that Apixio is lacking is submission files. The vendor does not submit on our behalf, and...

Oct 2022
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Director

Lessons Learned

The vendor wouldn't be in my long-term plans unless I saw the vendor's ROI capabilities and unless...

Jul 2022
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Director

Technology

The vendor uses AI as their primary resource. But using AI, instead of having a hybrid approach of...

Jul 2022
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Director

Sales and Contracting

The vendor oversells what they can provide. They could work on making sure that their sales team...

Jul 2022
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Director

Interfacing and Integration

The vendor could increase the number of EMRs that the product works within for EMR extraction. The...

Jul 2022
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Director

Functionality and Upgrades

An outcome of using the product is that we are capturing all the properly documented conditions...

Apr 2022
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Director

Relationship

Apixio could improve the speed of the product’s implementation, primarily the initial...

Apr 2022
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Director

Functionality and Upgrades

The product is very time consuming, especially when it comes to deleting things. Our users say that...

Apr 2022
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Director

Functionality and Upgrades

Apixio's system is a second review of things that our coders have already reviewed, and that is...

Apr 2022
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Director

Relationship

When we do a project with Apixio, the review is staffed by their coders. For the most part, we don't...

Apr 2022
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Director

Lessons Learned

The vendor should continue enhancements to their NLP, AI, and machine-learning logic so that they...

Apr 2022
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Director

Functionality and Upgrades

With Apixio, we continue to see the potential to enable our coders through the technology if we can...

Apr 2022
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Director

Relationship

We are having a very positive experience with the vendor. We are very pleased with their level of...

Apr 2022
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Director

Service and Support

The support team is very customer focused. Apixio listens to suggestions, especially from my leader....

Apr 2022
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Director

ROI / Cost (care and feeding)

Apixio charges us for the agreement. The payment structure goes into the system, so I don't think...

Apr 2022
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Director

Service and Support

I have asked about different things but haven't really seen anything new. I also haven't seen...

Apr 2022
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Director

Functionality and Upgrades

Apixio has a dashboard, and I am not completely clear about the information that is in the...

Apr 2022
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VP/Other Executive

Future Outlook

Our team didn't like HCC Identifier; they hated coding in the system. We ultimately decided to move...

Mar 2022
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VP/Other Executive

Relationship

Apixio did pretty well in trying to resolve our concerns as quickly as possible.

Mar 2022
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VP/Other Executive

Relationship

Apixio is great. They have a highly engaged executive leadership team. That is one of the reasons I...

Jan 2022
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