Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-801-226-5120.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Risk Adjustment and Analytics on your dashboard or bookmark under

(Your Products / Your Organization's Products)


HCC Identifier Comments
Filtered view: All

KLAS Research Director - Ryan Pretnik
Subject Expert

Ryan Pretnik

Research Director

ryan.pretnik@klasresearch.com

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Risk Adjustment and Analytics on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

VP/Other Executive

We use the product to streamline our retrospective audit process. Instead of using a person to look...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Almost everything is going well with this product. I couldn’t have imagined that things would go...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The product has issues interfacing with our EHR. I wouldn’t give Apixio a bad score, and I probably...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have a lot of affiliate clients who are on miscellaneous EHRs, and we would like to be able to...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Apixio is great, and we love working with them. The retrospective review process is a well-oiled...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We haven't used Apixio's coder training. We do the second-level audit, and we have a dialogue with...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Something that has been slower than we would have liked is the prospective options. I wouldn't say...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Apixio has actually been pretty creative with their contracts. There was a concern that we weren't...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are looking into being part of the payer platform. I don't know whether Apixio is part of that....

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have full access to everybody at Apixio. We have never been told that we couldn't talk to certain...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have been doing a ton of education with our practices over the last several years. It takes a...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Apixio's pricing is very straightforward. They don't nickel-and-dime us.

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Apixio isn't doing training. They are really just providing machine learning. The solution isn't a...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

There are a whole bunch of files that we send to Apixio. The vendor synthesizes and analyzes those...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The purpose of the firms in Apixio's space is to house an organization's pretext narrative notes in...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I have been happy with the diligence of Apixio's teams. There have been times when projects have...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Historically, the role of vendors like Apixio was to provide a retrospective analysis of coding and...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Apixio doesn't have the tool that I want specifically, but they have some really nice other tools....

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Apixio absolutely drives measurable outcomes, but the outcomes aren't at the level I would like to...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Our biggest challenge is that implementing this project is a huge lift every year. After having done...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Apixio’s training is very good. They have some really good market expertise. One of the vendor's VPs...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Apixio has a good vision. One of the reasons that we will probably still have them in some form for...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

When Apixio was being acquired, their CEO called us personally to let us know about the acquisition...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Apixio has very good and sometimes too strict interpretations of things like CMS documentation...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have requested some functionality that Apixio has never been able to provide. Apixio needs to...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Apixio has not updated their platform to be user friendly. Apixio's HCC Identifier is serving up...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

HCC Identifier is a solid, stable program for us. The data transfers are easy, and the work is high...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When it comes to HCC Identifier's integration, an issue is the timeliness in the data transfers and...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Apixio is behind the game. I am not sure whether there is anything we could be doing better. I know...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have been using Apixio for a few years. They are pretty easy to work with. There is very minimum...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I am pretty pleased with Apixio's performance in confirming that our risk adjustment submissions are...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The output report of what needs to be submitted to CMS is not CMS ready, so we have to provide...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The tool has been very successful for us. It can identify and narrow down the scope of where a...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I don't know whether the version has been updated recently, but we haven't had any challenges in...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Because of the work that we do with the vendor, interoperability doesn't necessarily directly relate...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When I work within the tool, the vendor looks at my accuracy. They confer with me before any final...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have a great relationship with the Apixio executives. They listen to us and are involved with us....

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

HCC Identifier is effective at identifying Hierarchical Condition Categories, whether they are added...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I appreciate that Apixio responds to client input in regard to developing the products. Apixio...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would have liked for Apixio to evaluate the impact on data requirements on the elimination of RAPS...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

HCC Identifier is very effective in its general purpose. I am very happy with the system.

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Apixio has done a pretty good job of keeping all of their promises. They tell us that they normally...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The integration issues are a challenge with the technology itself in order to have our end users...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Like any vendor, Apixio is really good about telling us how perfect and magical their solution is...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The solution does not include the CMS risk adjustment model; it only has the CMS Hierarchical...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Even with the turnover on the vendor's team, which is natural in the world nowadays, we seem to work...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We will keep testing the solution. We didn’t do as well as we hoped the first time, and we are doing...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have received our money’s worth with HCC Profiler Risk. I have actually already recommended it a...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We selected Apixio because we had an issue and we couldn’t find anybody in the market that could...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Any time we have had an issue, Apixio has been more than willing to listen, understand, and adapt...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are working on a few things that we would like to see done differently, and Apixio has started to...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are using Apixio’s tool to do our coding, and our coders are using it. The coders are wanting to...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There is some product functionality missing that the vendor is very aware of. We use the system as a...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are satisfied with a combination of things from the vendor. Part of that is the support and...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have seen huge improvements around accuracy and efficiency. We can dive deep and drill into the...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Prior to going live on the product, we looked at other vendors' products, and our line-level...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Apixio has been extremely helpful with our upgrades. The more the solution's machine-learning...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Apixio keeps their promises, even when those promises are difficult to achieve. We have consistent...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Apixio follows another vendor's process for tangible outcomes, but Apixio does this process...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF