Cybersecurity Is Critical in Today's Environment
HCC Identifier
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Subject Expert
Ryan Pretnik
Research Director
Commentary Summary
User Commentary
VP/Other Executive
The ROI from HCC Identifier is far beyond anything that I have seen for any retrospective...
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VP/Other Executive
HCC Identifier isn't fully integrated, so we have to pull down the data and integrate it ourselves....
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VP/Other Executive
Apixio is at least trying to discuss the new technology that they are bringing out, but I still...
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VP/Other Executive
Apixio's SaaS platform could be a bit better. It could be more user friendly on the financial side...
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Manager
Apixio’s analytics and their NLP are their selling points. Their NLP is getting stronger because...
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Manager
Because of Apixio's engine, we expect a lot of outcomes. Being aligned with what they are projecting...
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Manager
Apixio’s customer service is excellent. Many people have come and gone, but they have all been...
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Manager
The main Apixio person we worked with at the beginning is still involved, and they are always there...
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Manager
We are sending Apixio notes from our system on a regular basis so that they can collect everything...
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Manager
When we started with Apixio's system, the optimizer was obviously new to us. Things weren't totally...
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Manager
I can’t say that our involvement with the vendor is going to be infinite. We have learned so much...
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Manager
We are only using Apixio's system for chart reviews. There would be a higher cost for the other...
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Manager
The training for the software is minimal. We do QA on Apixio’s optimizer every year, and we know how...
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Manager
Working with Apixio is not always easy. They will find hundreds of codes from their system that they...
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VP/Other Executive
Apixio has been great. I have a great relationship with them, and they are very understanding.
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VP/Other Executive
We are no longer working with Apixio for NLP around risk adjustment. We decided to use another...
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Director
Our Apixio partners are fantastic. They are looking out for our goals and needs, and they model...
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Director
The solution is designed around points of care instead of risk adjustment factors and...
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Director
The solution has great machine-learned logic. My understanding is that when it processes language,...
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Director
The solution has the abilities of an OCR. Having the platform be able to process language in scanned...
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Director
NLP is in an interesting place at the moment. If people don't invest in NLP or keep their ears to...
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Director
I don’t think we have had a lot of upgrades with Apixio. If we have, the upgrades haven’t been...
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VP/Other Executive
We use the product to streamline our retrospective audit process. Instead of using a person to look...
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VP/Other Executive
Almost everything is going well with this product. I couldn’t have imagined that things would go...
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VP/Other Executive
The product has issues interfacing with our EHR. I wouldn’t give Apixio a bad score, and I probably...
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VP/Other Executive
We have a lot of affiliate clients who are on miscellaneous EHRs, and we would like to be able to...
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Manager
Apixio is great, and we love working with them. The retrospective review process is a well-oiled...
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Manager
We haven't used Apixio's coder training. We do the second-level audit, and we have a dialogue with...
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Manager
Something that has been slower than we would have liked is the prospective options. I wouldn't say...
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Manager
Apixio has actually been pretty creative with their contracts. There was a concern that we weren't...
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Manager
We are looking into being part of the payer platform. I don't know whether Apixio is part of that....
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Manager
We have full access to everybody at Apixio. We have never been told that we couldn't talk to certain...
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Manager
We have been doing a ton of education with our practices over the last several years. It takes a...
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VP/Other Executive
Apixio's pricing is very straightforward. They don't nickel-and-dime us.
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VP/Other Executive
Apixio isn't doing training. They are really just providing machine learning. The solution isn't a...
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VP/Other Executive
There are a whole bunch of files that we send to Apixio. The vendor synthesizes and analyzes those...
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VP/Other Executive
The purpose of the firms in Apixio's space is to house an organization's pretext narrative notes in...
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VP/Other Executive
I have been happy with the diligence of Apixio's teams. There have been times when projects have...
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VP/Other Executive
Historically, the role of vendors like Apixio was to provide a retrospective analysis of coding and...
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VP/Other Executive
Apixio doesn't have the tool that I want specifically, but they have some really nice other tools....
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VP/Other Executive
Apixio absolutely drives measurable outcomes, but the outcomes aren't at the level I would like to...
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VP/Other Executive
Our biggest challenge is that implementing this project is a huge lift every year. After having done...
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VP/Other Executive
Apixio’s training is very good. They have some really good market expertise. One of the vendor's VPs...
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VP/Other Executive
Apixio has a good vision. One of the reasons that we will probably still have them in some form for...
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VP/Other Executive
When Apixio was being acquired, their CEO called us personally to let us know about the acquisition...
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VP/Other Executive
Apixio has very good and sometimes too strict interpretations of things like CMS documentation...
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VP/Other Executive
We have requested some functionality that Apixio has never been able to provide. Apixio needs to...
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VP/Other Executive
Apixio has not updated their platform to be user friendly. Apixio's HCC Identifier is serving up...
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Director
HCC Identifier is a solid, stable program for us. The data transfers are easy, and the work is high...
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Director
When it comes to HCC Identifier's integration, an issue is the timeliness in the data transfers and...
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Director
Apixio is behind the game. I am not sure whether there is anything we could be doing better. I know...
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VP/Other Executive
We have been using Apixio for a few years. They are pretty easy to work with. There is very minimum...
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VP/Other Executive
I am pretty pleased with Apixio's performance in confirming that our risk adjustment submissions are...
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VP/Other Executive
The output report of what needs to be submitted to CMS is not CMS ready, so we have to provide...
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Director
The tool has been very successful for us. It can identify and narrow down the scope of where a...
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Director
I don't know whether the version has been updated recently, but we haven't had any challenges in...
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Director
Because of the work that we do with the vendor, interoperability doesn't necessarily directly relate...
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Director
When I work within the tool, the vendor looks at my accuracy. They confer with me before any final...
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Director
We have a great relationship with the Apixio executives. They listen to us and are involved with us....
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Director
HCC Identifier is effective at identifying Hierarchical Condition Categories, whether they are added...
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Director
I appreciate that Apixio responds to client input in regard to developing the products. Apixio...
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Director
I would have liked for Apixio to evaluate the impact on data requirements on the elimination of RAPS...
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Director
HCC Identifier is very effective in its general purpose. I am very happy with the system.
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