HCC Identifier
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Subject Expert
Ryan Pretnik
Research Director
Commentary Summary
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User Commentary
An outcome of using the product is that we are capturing all the properly documented conditions...
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Apixio could improve the speed of the product’s implementation, primarily the initial...
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The product is very time consuming, especially when it comes to deleting things. Our users say that...
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Apixio's system is a second review of things that our coders have already reviewed, and that is...
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When we do a project with Apixio, the review is staffed by their coders. For the most part, we don't...
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The vendor should continue enhancements to their NLP, AI, and machine-learning logic so that they...
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With Apixio, we continue to see the potential to enable our coders through the technology if we can...
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We are having a very positive experience with the vendor. We are very pleased with their level of...
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The support team is very customer focused. Apixio listens to suggestions, especially from my leader....
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Apixio charges us for the agreement. The payment structure goes into the system, so I don't think...
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I have asked about different things but haven't really seen anything new. I also haven't seen...
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Apixio has a dashboard, and I am not completely clear about the information that is in the...
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Our team didn't like HCC Identifier; they hated coding in the system. We ultimately decided to move...
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Apixio did pretty well in trying to resolve our concerns as quickly as possible.
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Apixio is great. They have a highly engaged executive leadership team. That is one of the reasons I...
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The ROI from HCC Identifier is far beyond anything that I have seen for any retrospective...
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HCC Identifier isn't fully integrated, so we have to pull down the data and integrate it ourselves....
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Apixio is at least trying to discuss the new technology that they are bringing out, but I still...
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Apixio's SaaS platform could be a bit better. It could be more user friendly on the financial side...
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Apixio’s analytics and their NLP are their selling points. Their NLP is getting stronger because...
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Because of Apixio's engine, we expect a lot of outcomes. Being aligned with what they are projecting...
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Apixio’s customer service is excellent. Many people have come and gone, but they have all been...
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The main Apixio person we worked with at the beginning is still involved, and they are always there...
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We are sending Apixio notes from our system on a regular basis so that they can collect everything...
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When we started with Apixio's system, the optimizer was obviously new to us. Things weren't totally...
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I can’t say that our involvement with the vendor is going to be infinite. We have learned so much...
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We are only using Apixio's system for chart reviews. There would be a higher cost for the other...
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The training for the software is minimal. We do QA on Apixio’s optimizer every year, and we know how...
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Working with Apixio is not always easy. They will find hundreds of codes from their system that they...
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Apixio has been great. I have a great relationship with them, and they are very understanding.
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We are no longer working with Apixio for NLP around risk adjustment. We decided to use another...
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Our Apixio partners are fantastic. They are looking out for our goals and needs, and they model...
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The solution is designed around points of care instead of risk adjustment factors and...
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The solution has great machine-learned logic. My understanding is that when it processes language,...
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The solution has the abilities of an OCR. Having the platform be able to process language in scanned...
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NLP is in an interesting place at the moment. If people don't invest in NLP or keep their ears to...
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I don’t think we have had a lot of upgrades with Apixio. If we have, the upgrades haven’t been...
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We use the product to streamline our retrospective audit process. Instead of using a person to look...
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Almost everything is going well with this product. I couldn’t have imagined that things would go...
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The product has issues interfacing with our EHR. I wouldn’t give Apixio a bad score, and I probably...
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We have a lot of affiliate clients who are on miscellaneous EHRs, and we would like to be able to...
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Apixio is great, and we love working with them. The retrospective review process is a well-oiled...
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We haven't used Apixio's coder training. We do the second-level audit, and we have a dialogue with...
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Something that has been slower than we would have liked is the prospective options. I wouldn't say...
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Apixio has actually been pretty creative with their contracts. There was a concern that we weren't...
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We are looking into being part of the payer platform. I don't know whether Apixio is part of that....
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We have full access to everybody at Apixio. We have never been told that we couldn't talk to certain...
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We have been doing a ton of education with our practices over the last several years. It takes a...
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Apixio's pricing is very straightforward. They don't nickel-and-dime us.
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Apixio isn't doing training. They are really just providing machine learning. The solution isn't a...
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There are a whole bunch of files that we send to Apixio. The vendor synthesizes and analyzes those...
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The purpose of the firms in Apixio's space is to house an organization's pretext narrative notes in...
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I have been happy with the diligence of Apixio's teams. There have been times when projects have...
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Historically, the role of vendors like Apixio was to provide a retrospective analysis of coding and...
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Apixio doesn't have the tool that I want specifically, but they have some really nice other tools....
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Apixio absolutely drives measurable outcomes, but the outcomes aren't at the level I would like to...
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Our biggest challenge is that implementing this project is a huge lift every year. After having done...
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Apixio’s training is very good. They have some really good market expertise. One of the vendor's VPs...
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Apixio has a good vision. One of the reasons that we will probably still have them in some form for...
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When Apixio was being acquired, their CEO called us personally to let us know about the acquisition...
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Apixio has very good and sometimes too strict interpretations of things like CMS documentation...
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