HCC Identifier
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Ryan Pretnik
Research Director
KLAS Research Director - Ryan Pretnik
 
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User Commentary

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Director

An outcome of using the product is that we are capturing all the properly documented conditions...

Apr 2022
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Director

Apixio could improve the speed of the product’s implementation, primarily the initial...

Apr 2022
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Director

The product is very time consuming, especially when it comes to deleting things. Our users say that...

Apr 2022
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Director

Apixio's system is a second review of things that our coders have already reviewed, and that is...

Apr 2022
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Director

When we do a project with Apixio, the review is staffed by their coders. For the most part, we don't...

Apr 2022
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Director

The vendor should continue enhancements to their NLP, AI, and machine-learning logic so that they...

Apr 2022
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Director

With Apixio, we continue to see the potential to enable our coders through the technology if we can...

Apr 2022
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Director

We are having a very positive experience with the vendor. We are very pleased with their level of...

Apr 2022
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Director

The support team is very customer focused. Apixio listens to suggestions, especially from my leader....

Apr 2022
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Director

Apixio charges us for the agreement. The payment structure goes into the system, so I don't think...

Apr 2022
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Director

I have asked about different things but haven't really seen anything new. I also haven't seen...

Apr 2022
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Director

Apixio has a dashboard, and I am not completely clear about the information that is in the...

Apr 2022
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VP/Other Executive

Our team didn't like HCC Identifier; they hated coding in the system. We ultimately decided to move...

Mar 2022
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VP/Other Executive

Apixio did pretty well in trying to resolve our concerns as quickly as possible.

Mar 2022
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VP/Other Executive

Apixio is great. They have a highly engaged executive leadership team. That is one of the reasons I...

Jan 2022
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VP/Other Executive

The ROI from HCC Identifier is far beyond anything that I have seen for any retrospective...

Aug 2021
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VP/Other Executive

HCC Identifier isn't fully integrated, so we have to pull down the data and integrate it ourselves....

Aug 2021
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VP/Other Executive

Apixio is at least trying to discuss the new technology that they are bringing out, but I still...

Aug 2021
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VP/Other Executive

Apixio's SaaS platform could be a bit better. It could be more user friendly on the financial side...

Aug 2021
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Manager

Apixio’s analytics and their NLP are their selling points. Their NLP is getting stronger because...

Aug 2021
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Manager

Because of Apixio's engine, we expect a lot of outcomes. Being aligned with what they are projecting...

Aug 2021
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Manager

Apixio’s customer service is excellent. Many people have come and gone, but they have all been...

Aug 2021
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Manager

The main Apixio person we worked with at the beginning is still involved, and they are always there...

Aug 2021
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Manager

We are sending Apixio notes from our system on a regular basis so that they can collect everything...

Aug 2021
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Manager

When we started with Apixio's system, the optimizer was obviously new to us. Things weren't totally...

Aug 2021
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Manager

I can’t say that our involvement with the vendor is going to be infinite. We have learned so much...

Aug 2021
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Manager

We are only using Apixio's system for chart reviews. There would be a higher cost for the other...

Aug 2021
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Manager

The training for the software is minimal. We do QA on Apixio’s optimizer every year, and we know how...

Aug 2021
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Manager

Working with Apixio is not always easy. They will find hundreds of codes from their system that they...

Aug 2021
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VP/Other Executive

Apixio has been great. I have a great relationship with them, and they are very understanding.

Aug 2021
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VP/Other Executive

We are no longer working with Apixio for NLP around risk adjustment. We decided to use another...

Aug 2021
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Director

Our Apixio partners are fantastic. They are looking out for our goals and needs, and they model...

Aug 2021
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Director

The solution is designed around points of care instead of risk adjustment factors and...

Aug 2021
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Director

The solution has great machine-learned logic. My understanding is that when it processes language,...

Aug 2021
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Director

The solution has the abilities of an OCR. Having the platform be able to process language in scanned...

Aug 2021
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Director

NLP is in an interesting place at the moment. If people don't invest in NLP or keep their ears to...

Aug 2021
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Director

I don’t think we have had a lot of upgrades with Apixio. If we have, the upgrades haven’t been...

Aug 2021
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VP/Other Executive

We use the product to streamline our retrospective audit process. Instead of using a person to look...

Jul 2021
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VP/Other Executive

Almost everything is going well with this product. I couldn’t have imagined that things would go...

Jul 2021
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VP/Other Executive

The product has issues interfacing with our EHR. I wouldn’t give Apixio a bad score, and I probably...

Jul 2021
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VP/Other Executive

We have a lot of affiliate clients who are on miscellaneous EHRs, and we would like to be able to...

Jul 2021
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Manager

Apixio is great, and we love working with them. The retrospective review process is a well-oiled...

Jul 2021
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Manager

We haven't used Apixio's coder training. We do the second-level audit, and we have a dialogue with...

Jul 2021
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Manager

Something that has been slower than we would have liked is the prospective options. I wouldn't say...

Jul 2021
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Manager

Apixio has actually been pretty creative with their contracts. There was a concern that we weren't...

Jul 2021
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Manager

We are looking into being part of the payer platform. I don't know whether Apixio is part of that....

Jul 2021
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Manager

We have full access to everybody at Apixio. We have never been told that we couldn't talk to certain...

Jul 2021
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Manager

We have been doing a ton of education with our practices over the last several years. It takes a...

Jul 2021
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VP/Other Executive

Apixio's pricing is very straightforward. They don't nickel-and-dime us.

Jul 2021
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VP/Other Executive

Apixio isn't doing training. They are really just providing machine learning. The solution isn't a...

Jul 2021
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VP/Other Executive

There are a whole bunch of files that we send to Apixio. The vendor synthesizes and analyzes those...

Jul 2021
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VP/Other Executive

The purpose of the firms in Apixio's space is to house an organization's pretext narrative notes in...

Jul 2021
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VP/Other Executive

I have been happy with the diligence of Apixio's teams. There have been times when projects have...

Jul 2021
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VP/Other Executive

Historically, the role of vendors like Apixio was to provide a retrospective analysis of coding and...

Jul 2021
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VP/Other Executive

Apixio doesn't have the tool that I want specifically, but they have some really nice other tools....

Jun 2021
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VP/Other Executive

Apixio absolutely drives measurable outcomes, but the outcomes aren't at the level I would like to...

Jun 2021
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VP/Other Executive

Our biggest challenge is that implementing this project is a huge lift every year. After having done...

Jun 2021
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VP/Other Executive

Apixio’s training is very good. They have some really good market expertise. One of the vendor's VPs...

Jun 2021
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VP/Other Executive

Apixio has a good vision. One of the reasons that we will probably still have them in some form for...

Jun 2021
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VP/Other Executive

When Apixio was being acquired, their CEO called us personally to let us know about the acquisition...

Jun 2021
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VP/Other Executive

Apixio has very good and sometimes too strict interpretations of things like CMS documentation...

Jun 2021
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