Risk Adjustment Suite Commentary
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Subject Expert
Bradley Hunter
VP VBC, Payer, and Core Solutions
Commentary Summary
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User Commentary
Value
This solution helps us keep our premiums at an affordable level by making sure that we are obtaining...
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Product, Value
Apixio has technology in place that helps retain and obtain those medical records more quickly, as...
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Operations
I am not as satisfied with implementation services only because we had to transition to some...
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Loyalty
We are working on the current functionality a little more. We have a lot of care that migrates out...
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Relationship
When we have hiccups, Apixio has leadership that gets involved right away. Sometimes our core team...
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Relationship
Overall, I am very satisfied with Apixio. The executive involvement and product are outstanding....
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Culture, Relationship
There are some areas of improvement where I feel like Apixio could do better. They need to do better...
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Value
We are certainly receiving our money's worth from the system. The InfoStream aspect of chart...
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Product
Some of the technology that Apixio has approached us with hasn't been relevant. There is one thing...
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Relationship, Product
There is one thing that Apixio could improve on, and that is the way they integrate some of our data...
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Product
Risk Adjustment Suite is helping us identify Hierarchical Condition Categories that were missed by...
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Relationship
We have worked with Apixio for a long time, so we are very happy with them, and they are great to...
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Operations
Apixio’s tool is so easy to use. Our coding team loves any Apixio project they are on just because...
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Culture
I go to risk adjustment conferences, and I see how some of the vendors do the sales process. Maybe...
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Relationship
I can text any of my Apixio contacts right now or at nine p.m. if I have a question. The vendor has...
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Loyalty
Everybody is worried about the new CMS model that is being fully rolled out next year where...
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Loyalty
Apixio gets the top score for integration right now. If I had been asked that a couple of years ago,...
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Culture, Value
Apixio built tools because we were asking for them. When we started with Apixio, they were just...
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Product
I know Apixio’s AI does a couple of things. For our coders, if there is a very common occurrence,...
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Loyalty, Product
Apixio’s latest major updates were fantastic strides forward. The vendor does a good job of saying...
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Value
An outcome Apixio is helping us achieve is streamlining our efficiency from our coders. Our team...
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Product
Risk Adjustment Suite helps our department greatly. It is very user friendly, easy to learn, and...
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Loyalty, Relationship
Whenever we have to talk to our Apixio customer support representative, they are very fast and...
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Value
We work with Apixio for first-pass coding, and we are seeing pretty good results. They have a good...
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Loyalty, Product
The reporting in Risk Adjustment Suite could be better. I always want to see more instead of just...
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Relationship, Value
I would tell a peer that Apixio’s technology as far as their coding platform goes seems to be good...
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Relationship
Apixio does very well. They are one of the few vendors that we have kept for a very long time. We...
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Product
Apixio goes over medical records that our staff has already reviewed. Apixio looks for diagnoses...
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Loyalty, Product
It would be nice if Apixio had access to more EMRs through their downloading tool, InfoStream. Of...
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Relationship
Apixio is very proactive. And their executive involvement is really strong. They have been really...
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Loyalty
We needed a vendor to go through our codes to make sure we were not missing anything. We went to...
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Loyalty, Product
Apixio helps identify, drive, and monitor the productivity of our team, and that is great. We want...
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Culture, Value
Apixio is very good at making sure they aren't nickel-and-diming us, and they provide us with...
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Relationship
Apixio is consistent. There is a lot of communication between us. The vendor partners well with us,...
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Product, Value
Apixio's system works well for us and for our users. We have received a lot of great feedback from...
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Loyalty, Relationship
Apixio is amazing when it comes to their ability to deliver new technology that meets our needs....
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Relationship
We continue to have a good partnership with Apixio. We enjoy the results we uncover through the...
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Culture, Product
A lot of times, a large portion of what Apixio produces can be looked at as a compliance check to...
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Product
I would like to see whether Apixio could expand more on the first-pass section. The skill set and...
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Relationship
I have no complaints about Apixio at all. Apixio knocks implementations out. They are great in terms...
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Loyalty
We went through and looked at the organization again, and we brought in a couple of consultants to...
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Product
With Risk Adjustment Suite, we can only see parts of the chart where Apixio has identified...
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Culture, Relationship
Apixio does a really good job of sharing their vision.
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Product, Value
Risk Adjustment Suite helps us be compliant with our submissions and ensures that we are doing our...
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Value
We are in an environment where we need to reduce costs and shore up revenue. To be successful in...
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Loyalty, Relationship
Apixio is an amazing partner, and they want to do all the things that they promise. Some of their...
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Product
The previsit tool doesn't work right and hasn't worked up until this point. Apixio is close. If I...
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Loyalty, Product
The previsit tool operates in a way that is specific to Medicare Hierarchical Condition Categories....
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Culture, Loyalty, Relationship, Value
Apixio is pretty amazing regarding delivering new technology that meets our needs. Apixio has...
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Relationship
Each of the individuals at Apixio is empowered to do what they can to make things work for us, and...
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Value
We get what we expect from Risk Adjustment Suite. We have consistently gotten a good ROI in terms of...
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Relationship
Apixio has good customer service. When we start a project, we outline everything, and once the...
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Culture, Value
We had to push Apixio not to charge us once for something, but we were able to get them to waive the...
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Operations
Apixio has provided specific enhancements, whether those are algorithms, data delivery, or data...
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Relationship, Product
I get feedback from my team that there are still some things that could be a little better in Risk...
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Relationship
I would tell others looking at Apixio that they are a very flexible partner and that Risk Adjustment...
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Loyalty, Product
Some things are missing in the system's auditor function that would be helpful for the person doing...
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Relationship, Operations
We have received good training from Apixio. They have a training manager who has worked very closely...
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Loyalty, Relationship
We started with Risk Adjustment Suite as a secondary vendor, but we really liked what they were...
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Relationship, Value
We did some comparisons with some blind chart reviews against what Apixio's coders were doing, and...
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Product
We have issues with Apixio's program audits at the Hierarchical Condition Category (HCC) code level....
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Loyalty, Product, Value
With Risk Adjustment Suite, our outcomes are to identify conditions that have not yet been accepted...
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Product
In the past, we used the program as well as the vendor’s coding team, but since it was a new...
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Loyalty, Relationship
The vendor’s coding tool works. It is the support and the coding team at Apixio that don't work as...
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Relationship
Even though Apixio doesn't solve our problems, it is great working with them, and the executive team...
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Loyalty, Product
If there is a way we can take one of the solutions and programs that Apixio utilizes and use it...
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